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descriptionSolvedtrojan.zlob.g removal...need help!!

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Hello,

My pc is infected with the trojan.zlob.g virus. Can someone help me get rid of it? I've attached my hijackthis log below. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:31 PM, on 12/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\WaHelper.exe
C:\WINDOWS\system32\rmctrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\WINDOWS\TEMP\IW540E.EXE
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lo-qusa.com/close.asp
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [WatcherHelper] "C:\Program Files\Sierra Wireless Inc\3G Watcher\WaHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\system32\rmctrl.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://192.168.1.106:4343/officescan/console/html/ClientInstall/WinNTChk.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://192.168.1.106:4343/officescan/console/html/ClientInstall/setup.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - https://192.168.1.106:4343/officescan/console/html/ClientInstall/RemoveCtrl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DD5E6739-FDD6-4542-8940-4A4B8AB5276E} - https://secure.lo-qusa.com/NGVPNTunnel.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://secure2.sftp.com/dana-cached/setup/JuniperSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lo-qusa.com
O17 - HKLM\Software\..\Telephony: DomainName = lo-qusa.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lo-qusa.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

--
End of file - 8050 bytes

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Hello.



  • Download combofix from here, use the top links - combofix.exe
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    trojan.zlob.g removal...need help!! Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes

    trojan.zlob.g removal...need help!! Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Here's my combofix log report. No security warning or redirecting of my home page came up...you guys are awesome. Thanks!

ComboFix 08-12-06.06 - rguinn 2008-12-07 17:58:40.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.335 [GMT -5:00]
Running from: c:\documents and settings\rguinn\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\rguinn\Application Data\Google\kjzna1562565.exe

----- BITS: Possible infected sites -----

hxxp://lo-q-uk-bkp
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_IPRIP
-------\Service_Iprip


((((((((((((((((((((((((( Files Created from 2008-11-07 to 2008-12-07 )))))))))))))))))))))))))))))))
.

2008-12-07 14:56 . 2008-12-07 18:06 d-a------ c:\documents and settings\All Users\Application Data\TEMP
2008-12-07 14:56 . 2008-08-25 12:36 81,288 --a------ c:\windows\system32\drivers\iksyssec.sys
2008-12-07 14:56 . 2008-08-25 12:36 66,952 --a------ c:\windows\system32\drivers\iksysflt.sys
2008-12-07 14:56 . 2008-08-25 12:36 40,840 --a------ c:\windows\system32\drivers\ikfilesec.sys
2008-12-07 14:56 . 2008-06-02 16:19 29,576 --a------ c:\windows\system32\drivers\kcom.sys
2008-12-07 14:55 . 2008-12-07 15:08 d-------- c:\program files\Spyware Doctor
2008-12-07 14:55 . 2008-12-07 14:55 d-------- c:\documents and settings\rguinn\Application Data\PC Tools
2008-12-07 14:33 . 2008-03-10 08:49 d-------- c:\documents and settings\Administrator.RGUINN_LAPTOP\Application Data\Skype
2008-12-07 14:33 . 2008-03-10 08:49 d-------- c:\documents and settings\Administrator.RGUINN_LAPTOP\Application Data\AVG7
2008-12-07 14:33 . 2008-12-07 14:33 d-------- c:\documents and settings\Administrator.RGUINN_LAPTOP
2008-12-06 20:53 . 2008-12-07 17:20 d-------- c:\program files\Enigma Software Group
2008-12-06 20:21 . 2008-12-06 20:21 2,482 --a------ c:\windows\system32\tmp.reg
2008-12-06 20:20 . 2007-09-05 23:22 289,144 --a------ c:\windows\system32\VCCLSID.exe
2008-12-06 20:20 . 2006-04-27 16:49 288,417 --a------ c:\windows\system32\SrchSTS.exe
2008-12-06 20:20 . 2008-10-01 14:51 87,552 --a------ c:\windows\system32\VACFix.exe
2008-12-06 20:20 . 2008-11-29 17:58 82,944 --a------ c:\windows\system32\o4Patch.exe
2008-12-06 20:20 . 2008-05-18 20:40 82,944 --a------ c:\windows\system32\IEDFix.exe
2008-12-06 20:20 . 2008-11-29 17:58 82,944 --a------ c:\windows\system32\IEDFix.C.exe
2008-12-06 20:20 . 2008-08-18 11:19 82,432 --a------ c:\windows\system32\404Fix.exe
2008-12-06 20:20 . 2003-06-05 20:13 53,248 --a------ c:\windows\system32\Process.exe
2008-12-06 20:20 . 2004-07-31 17:50 51,200 --a------ c:\windows\system32\dumphive.exe
2008-12-06 20:20 . 2007-10-03 23:36 25,600 --a------ c:\windows\system32\WS2Fix.exe
2008-12-05 15:05 . 2008-12-05 15:05 54,156 --ah----- c:\windows\QTFont.qfn
2008-12-05 15:05 . 2008-12-05 15:05 1,409 --a------ c:\windows\QTFont.for
2008-12-03 12:46 . 2008-12-03 12:46 d-------- c:\documents and settings\All Users\Application Data\Ahead
2008-11-14 16:06 . 2008-11-14 16:07 d-------- c:\documents and settings\denesha.duffy\Application Data\Skype
2008-11-14 16:06 . 2008-11-14 16:06 d-------- c:\documents and settings\denesha.duffy\Application Data\Sierra Wireless
2008-11-14 16:06 . 2008-03-10 08:49 d-------- c:\documents and settings\denesha.duffy\Application Data\AVG7
2008-11-14 16:06 . 2008-11-14 16:06 d-------- c:\documents and settings\denesha.duffy
2008-11-14 09:18 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-14 09:16 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-07 09:26 . 2008-03-10 08:49 d-------- c:\documents and settings\Administrator\Application Data\Skype
2008-11-07 09:26 . 2008-03-10 08:49 d-------- c:\documents and settings\Administrator\Application Data\AVG7
2008-11-07 09:26 . 2008-11-07 09:26 d-------- c:\documents and settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-07 22:44 --------- d-----w c:\program files\Trend Micro
2008-12-07 21:58 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-12-07 20:37 --------- d-----w c:\documents and settings\rguinn\Application Data\Skype
2008-11-07 14:30 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-02-01 21899560]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-09-19 455968]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-06-01 94208]
"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 2321600]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-04 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-04 688218]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-03-08 344064]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-10-19 177456]
"OfficeScanNT Monitor"="c:\program files\Trend Micro\OfficeScan Client\pccntmon.exe" [2008-09-16 709928]
"WatcherHelper"="c:\program files\Sierra Wireless Inc\3G Watcher\WaHelper.exe" [2008-01-30 120088]
"RemoteControl"="c:\windows\system32\rmctrl.exe" [2000-10-16 32768]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BTTray.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2004-10-26 569405]
Sonic CinePlayer Quick Launch.lnk - c:\program files\Common Files\Sonic Shared\CineTray.exe [2006-07-25 114688]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]
"1"= adobeupdater.exe
"2"= msnmsgr.exe
"3"= msnmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
2002-02-15 10:51 24638 c:\windows\system32\PCANotify.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"iCalendar"=c:\program files\iCalendar for MS Outlook\iCalLoader.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"NeroFilterCheck"=c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
""=
"c:\\Program Files\\Sierra Wireless Inc\\3G Watcher\\SwiApiMux.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\WINAW32.EXE"=
"c:\\Program Files\\Symantec\\pcAnywhere\\AWHOST32.EXE"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awrem32.exe"=
"c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"53547:TCP"= 53547:TCP:Trend Micro OfficeScan Listener

R1 NEOFLTR_600_13487;Juniper Networks TDI Filter Driver (NEOFLTR_600_13487);\??\c:\windows\system32\Drivers\NEOFLTR_600_13487.SYS [2008-08-13 64160]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2008-12-07 356920]
R2 TmFilter;Trend Micro Filter;\??\c:\program files\Trend Micro\OfficeScan Client\TmXPFlt.sys [2006-09-27 205328]
R2 TmPreFilter;Trend Micro PreFilter;\??\c:\program files\Trend Micro\OfficeScan Client\TmPreFlt.sys [2006-09-27 36368]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\DRIVERS\HSFHWATI.sys [2005-04-18 200576]
R3 swivsp;AC8xx Virtual Serial Port;c:\windows\system32\DRIVERS\swivspnt.sys [2007-03-26 20352]
S3 NGSSLDrv;VPN Tunnel NGSSLDrv Adapter;c:\windows\system32\DRIVERS\NGSSLDrv.sys [2008-02-12 17632]
S3 TmProxy;OfficeScan NT Proxy Service;"c:\program files\Trend Micro\OfficeScan Client\TmProxy.exe" [2007-04-27 652552]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Smax4 - c:\documents and settings\rguinn\Application Data\Google\kjzna1562565.exe
HKLM-Run-NWEReboot - (no file)
HKLM-Run-AirCardEnabler - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.lo-qusa.com/close.asp
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

c:\windows\NGUninstallVPNTunnel.exe - c:\windows\ngssldrv.txt
c:\windows\ngssldrv.sys
c:\windows\Downloaded Program Files\ngvpntunnel.dll
c:\windows\Downloaded Program Files\CONFLICT.1\ngvpntunnel.dll
c:\windows\Downloaded Program Files\CONFLICT.2\ngvpntunnel.dll
c:\windows\Downloaded Program Files\CONFLICT.3\ngvpntunnel.dll
O16 -: {DD5E6739-FDD6-4542-8940-4A4B8AB5276E}
hxxps://secure.lo-qusa.com/NGVPNTunnel.cab
c:\windows\Downloaded Program Files\CONFLICT.3\NGVPNTunnel.inf
FireFox -: Profile - c:\documents and settings\rguinn\Application Data\Mozilla\Firefox\Profiles\el9qus8j.default\
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-07 18:05:53
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(876)
c:\windows\system32\Ati2evxx.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Trend Micro\OfficeScan Client\NTRtScan.exe
c:\program files\Spyware Doctor\pctsSvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Trend Micro\OfficeScan Client\TmListen.exe
c:\windows\system32\ati2evxx.exe
c:\windows\temp\PM2515.EXE
c:\program files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
c:\progra~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
c:\windows\system32\wbem\wmiadap.exe
.
**************************************************************************
.
Completion time: 2008-12-07 18:08:57 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-07 23:08:33

Pre-Run: 52,867,530,752 bytes free
Post-Run: 52,839,723,008 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

199 --- E O F --- 2008-12-06 16:31:59

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Hello.
Looks good, what problems remain?


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]


  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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So far so good. I ran the .reg fix successfully and all seems to be ok. Thanks so much, you are the man!!!!!! Thank You!

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

  • Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  • Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    - Java 2 Runtime Environment, SE v1.4.2
    - J2SE Runtime Environment 5.0
    - J2SE Runtime Environment 5.0 Update 2
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

  • First, unzip it.
  • Then run JavaRa.
  • Select English from the drop down menu and press Select.
  • This will open JavaRa.
  • Press Remove older versions
  • Press yes to the prompt.
  • It will make a log file of what it's removed.
  • Copy and paste the log back here.

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Here's the java removal log...

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Dec 07 18:28:47 2008

Found and removed: C:\Program Files\Java\jre1.5.0

Found and removed: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510000

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510000

Found and removed: SOFTWARE\Classes\JavaPlugin.150

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150000}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.



JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Dec 07 18:28:59 2008

------------------------------------

Finished reporting.

descriptionSolvedRe: trojan.zlob.g removal...need help!!

more_horiz
We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

descriptionSolvedRe: trojan.zlob.g removal...need help!!

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