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Please Help, Trojan.Zlob.G Virus

3 posters

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

more_horiz
Press Start > More programs > Find the Avira folder, open the exe for it to open the interface and disable it that way.

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

more_horiz
ComboFix 09-01-01.02 - Chris 2009-01-02 16:49:49.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.2026 [GMT -6:00]
Running from: c:\documents and settings\Chris\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Chris\Application Data\Google\T-Scan
c:\documents and settings\Chris\Application Data\Google\T-Scan\n.gif
c:\documents and settings\Chris\Application Data\Google\T-Scan\t.gif
c:\documents and settings\Chris\Application Data\Google\T-Scan\y.gif
c:\windows\system32\swapdm.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_VFILT


((((((((((((((((((((((((( Files Created from 2008-12-02 to 2009-01-02 )))))))))))))))))))))))))))))))
.

2008-12-23 22:18 . 2008-12-23 22:18 d-------- c:\documents and settings\Jackie\Application Data\Malwarebytes
2008-12-23 20:44 . 2008-12-23 20:44 0 --a------ c:\windows\nsreg.dat
2008-12-23 15:15 . 2008-12-28 01:11 d-------- C:\rsit
2008-12-23 12:48 . 2008-12-23 14:19 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-23 12:48 . 2008-12-23 12:48 d-------- c:\documents and settings\Chris\Application Data\Malwarebytes
2008-12-23 12:48 . 2008-12-23 12:48 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-23 12:48 . 2008-12-03 19:59 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-23 12:48 . 2008-12-03 19:59 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-19 10:47 . 2008-12-24 17:31 7 --a------ c:\windows\system32\tmcontrol.bin
2008-12-19 10:26 . 2008-12-19 10:26 8,512 --a------ c:\windows\system32\swapm.sys
2008-12-19 10:26 . 2008-12-19 10:26 4,707 --a------ c:\windows\system32\aidb.dat
2008-12-17 02:23 . 2008-12-17 02:23 d-------- c:\documents and settings\Chris\Application Data\Apple Computer
2008-12-17 02:22 . 2008-12-17 02:22 d-------- c:\program files\QuickTime
2008-12-17 02:22 . 2008-12-17 02:22 d-------- c:\program files\Bonjour
2008-12-17 02:22 . 2008-12-17 02:22 d-------- c:\documents and settings\All Users\Application Data\Apple Computer
2008-12-17 02:21 . 2008-12-19 12:42 d-------- c:\program files\Common Files\Apple
2008-12-17 02:21 . 2008-12-17 02:21 d-------- c:\program files\Apple Software Update
2008-12-17 02:21 . 2008-12-17 02:21 d-------- c:\documents and settings\All Users\Application Data\Apple
2008-12-07 16:18 . 2009-01-02 15:55 d-a------ c:\documents and settings\All Users\Application Data\TEMP
2008-12-07 16:13 . 2009-01-02 15:55 d-------- c:\program files\SpywareBlaster
2008-12-07 16:13 . 2008-12-07 16:13 680,960 --a------ c:\windows\is-J5333.exe
2008-12-07 16:13 . 2005-08-25 19:18 118,784 --a------ c:\windows\system32\MSSTDFMT.DLL
2008-12-07 16:13 . 2008-12-07 16:13 10,453 --a------ c:\windows\is-J5333.msg
2008-12-07 16:13 . 2008-12-07 16:13 304 --a------ c:\windows\is-J5333.lst
2008-12-07 16:09 . 2009-01-02 16:10 d-------- c:\program files\SpywareGuard
2008-12-07 05:01 . 2008-12-07 06:15 d-------- c:\program files\Spybot - Search & Destroy
2008-12-07 05:01 . 2008-12-07 06:16 d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-07 04:35 . 2008-12-07 04:35 d-------- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-02 22:43 --------- d-----w c:\documents and settings\Chris\Application Data\OpenOffice.org2
2008-12-30 23:03 --------- d-----w c:\program files\SUPERAntiSpyware
2008-12-30 00:51 --------- d-----w c:\documents and settings\Jackie\Application Data\OpenOffice.org2
2008-12-28 18:21 --------- d-----w c:\program files\Yahoo!
2008-12-28 07:21 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo!
2008-12-18 09:03 --------- d-----w c:\program files\McAfee
2008-12-07 21:15 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2008-11-27 19:45 --------- d-----w c:\program files\Java
2008-11-27 03:54 --------- d-----w c:\program files\Zune
2008-11-19 18:54 --------- d-----w c:\program files\Common Files\Software Update Utility
2008-11-19 18:54 --------- d-----w c:\program files\AIM6
2008-11-19 18:54 --------- d-----w c:\program files\AIM Toolbar
2008-11-19 18:54 --------- d-----w c:\documents and settings\All Users\Application Data\AIM Toolbar
2008-11-19 18:53 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-19 18:53 --------- d-----w c:\documents and settings\All Users\Application Data\AOL Downloads
2008-11-19 18:53 --------- d-----w c:\documents and settings\All Users\Application Data\acccore
2008-11-11 00:49 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2008-05-08 05:27 848 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-12-23 143360]
"Aim6"="c:\program files\AIM6\aim6.exe" [2008-10-31 50480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-12-30 1830128]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2007-09-26 734264]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-08-23 57344]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-27 136600]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-25 185896]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"PRISMSVR.EXE"="c:\windows\system32\PRISMSVR.EXE" [2004-04-13 290905]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-11-10 157312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-05 8523776]
"nwiz"="nwiz.exe" [2007-12-05 c:\windows\system32\nwiz.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\Jackie\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - c:\program files\OpenOffice.org 2.3\program\quickstart.exe [2007-08-17 393216]

c:\documents and settings\Chris\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - c:\program files\OpenOffice.org 2.3\program\quickstart.exe [2007-08-17 393216]
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-08-29 360448]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
2Wire Wireless Client.lnk - c:\program files\2Wire 802.11g Wireless\PRISMCFG.EXE [2008-02-18 335979]
BlueSoleil.lnk - c:\program files\IVT Corporation\BlueSoleil\BlueSoleil.exe [2008-01-22 1183744]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2008-01-24 303104]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-21 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-30 17:03 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Free Net TV and Radio Player\\MediaPlay.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2008-02-29 8944]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2008-02-29 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-08-28 206096]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2008-01-25 24652]
R3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2006-02-16 4096]
R3 WlanUIG;2Wire 802.11g USB Driver;c:\windows\system32\DRIVERS\WlanUIG.sys [2008-02-18 347648]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2008-01-21 17792]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2008-01-21 7680]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\DRIVERS\motport.sys [2008-01-21 21504]
.
Contents of the 'Scheduled Tasks' folder

2008-12-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-12-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

2008-12-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-HookURL - (no file)
URLSearchHooks-Rank - (no file)
Notify-swapdm - swapdm.dll
SafeBoot-BlueletSCOAudio.sys


.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.comcast.net/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
FF - ProfilePath - c:\documents and settings\Chris\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - plugin: c:\program files\Yahoo!\Shared\npYState.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-02 16:54:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(820)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\program files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
c:\windows\system32\ZuneBusEnum.exe
c:\program files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
c:\program files\AIM6\aolsoftware.exe
c:\program files\OpenOffice.org 2.3\program\soffice.exe
c:\program files\OpenOffice.org 2.3\program\soffice.bin
c:\program files\SpywareGuard\sgbhp.exe
c:\progra~1\McAfee\MSC\mcuimgr.exe
.
**************************************************************************
.
Completion time: 2009-01-02 16:58:32 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-02 22:58:29

Pre-Run: 73,791,111,168 bytes free
Post-Run: 74,087,956,480 bytes free

210 --- E O F --- 2008-12-18 09:00:28

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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Please download the OTMoveIt3 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :processes
    explorer.exe

    :files
    c:\windows\is-J5333.exe
    c:\windows\is-J5333.msg
    c:\windows\is-J5333.lst

    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]



  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


  • Next, please download ViewpointKiller by Prm753 from here.
  • Save it to a permanent folder (such as C:/ViewpointKiller) and unzip it there.
  • Open ViewpointKiller, and press the Start button.
  • A log will be produced in the same folder where you unzipped it to. Please post the contents of that log in your reply.

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

more_horiz
========== PROCESSES ==========
Process explorer.exe killed successfully.
========== FILES ==========
c:\windows\is-J5333.exe moved successfully.
c:\windows\is-J5333.msg moved successfully.
c:\windows\is-J5333.lst moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Chris\LOCALS~1\Temp\etilqs_g7STbvMxvBpz658fVnjK scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Chris\LOCALS~1\Temp\~DF9BE7.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFA33B.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFD29F.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFF9DF.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\mcmsc_smp1IdZm8wzYEo6 scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_7cc.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_cQp2QSc7TeXuntl scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_fwzyjgodRDTi8hH scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\sqlite_x5w94EXBwemVZwp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\urlclassifier3.sqlite scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\XUL.mfl scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 01022009_171530

Files moved on Reboot...
File C:\DOCUME~1\Chris\LOCALS~1\Temp\etilqs_g7STbvMxvBpz658fVnjK not found!
File C:\DOCUME~1\Chris\LOCALS~1\Temp\~DF9BE7.tmp not found!
File C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFA33B.tmp not found!
C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFD29F.tmp moved successfully.
C:\DOCUME~1\Chris\LOCALS~1\Temp\~DFF9DF.tmp moved successfully.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\mcmsc_smp1IdZm8wzYEo6 not found!
File C:\WINDOWS\temp\Perflib_Perfdata_7cc.dat not found!
C:\WINDOWS\temp\sqlite_cQp2QSc7TeXuntl moved successfully.
C:\WINDOWS\temp\sqlite_fwzyjgodRDTi8hH moved successfully.
C:\WINDOWS\temp\sqlite_x5w94EXBwemVZwp moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\urlclassifier3.sqlite moved successfully.
C:\Documents and Settings\Chris\Local Settings\Application Data\Mozilla\Firefox\Profiles\apgbn94h.default\XUL.mfl moved successfully.

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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----------------------------------
ViewpointKiller Version 1.30 (beta)

The removal process was started on Fri Jan 02 17:29:12 2009

Preparing to remove Viewpoint Media Player...



Warning accepted, beginning removal process....



ViewpointKiller determined that "aim.exe" was not running.

ViewpointKiller was able to close "aim6.exe" successfully.

ViewpointKiller was able to close "aolsoftware.exe" successfully.

ViewpointKiller determined that "aol.exe" was not running.

ViewpointKiller determined that "MtsAxInstaller.exe" was not running.



Preparing to close the Viewpoint Manager Service if it is running...

ViewpointKiller was able to close "Viewpoint Manager Service" successfully.





Searching for all known Viewpoint Media Player registry values and keys...

Found and removed: SOFTWARE\Viewpoint

Found and removed: SOFTWARE\MetaStream

Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Found and removed: SOFTWARE\MozillaPlugins\@viewpoint.com/VMP

Found and removed: Software\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer

Found and removed: CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Found and removed: AxMetaStream.MetaStreamCtl

Found and removed: AxMetaStream.MetaStreamCtl.1

Found and removed: AxMetaStream.MetaStreamCtlSecondary

Found and removed: AxMetaStream.MetaStreamCtlSecondary.1

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer

Found and removed: SYSTEM\CurrentControlSet\Services\Viewpoint Manager Service

Finished searching for and removing all known Viewpoint Media Player registry values and keys.



Searching for all known Viewpoint Media Player files and folders...

Found and removed: C:\Program Files\Viewpoint\Viewpoint Media Player

Found and removed: C:\Documents and Settings\All Users\Application Data\Viewpoint

Found and removed: C:\Program Files\Viewpoint\Common

Found and removed: C:\Program Files\Viewpoint

Finished searching for and removing all known Viewpoint Media Player files and folders.



Finished reporting.

----------------------------------
----------------------------------
ViewpointKiller Version 1.30 (beta)

The removal process was started on Fri Jan 02 17:29:40 2009

Preparing to remove Viewpoint Manager...



ViewpointKiller determined that "viewmgr.exe" was not running.

Searching for all known Viewpoint Manager registry values and keys...

Finished searching for and removing all known Viewpoint Manager registry values and keys.



Searching for all known Viewpoint Manager files and folders...

Finished searching for and removing all known Viewpoint Manager files and folders.



Finished reporting.

----------------------------------

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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Looks good now, what problems remain?

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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No problems so far. Avira pop up is now gone, I'll let you know if anything occurs. Thank you for your time and assistance.

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

more_horiz
Should I delete the OTMoveit?

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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Yes.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

descriptionSolvedRe: Please Help, Trojan.Zlob.G Virus

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