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My internet will not run properly after I removed VirusResponce2009

3 posters

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Hello.
There is some leftovers, but nothing serious.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
    O2 - BHO: (no name) - {64466B8E-20A7-4A4A-AFF4-AAD9CA68B52C} - C:\Program Files\WebMediaViewer\hpmun.dll (file missing)
    O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IExplorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing)
    O22 - SharedTaskScheduler: achromatic - {61d70260-527c-44e8-bb23-2243e93808d3} - (no file)
    O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)


  • Press "Fix Checked"
  • Close Hijack This.


But this issue is somewhat more serious.

What AV (Anti-virus) are you using, because I don't see one that is still present on the system.

You aren't running Anti Virus Software

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network.
Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software (for personal use), from one these excellent vendors NOW:

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition
-Anti-virus program for Windows.
-The home edition is freeware for noncommercial user.
3) AVG Anti-Virus Free Edition
- Free edition of the AVG anti-virus program for Windows.
- Available for single computer use for home and non commercial use.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.
=====

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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I can have AVG ready in moments. After I install, run another scan?

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

more_horiz
No, we'll use this, but install AVG first.


  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<< will be maximized) and info.txt (<< will be minimized)

descriptionSolvedthe minimized

more_horiz
info.txt logfile of random's system information tool 1.04 2008-12-06 16:57:28

======Uninstall list======

Sansa Media Converter-->"C:\Program Files\InstallShield Installation Information\{FC053571-8507-44E4-8B6D-AACEAB8CA57C}\setup.exe" --u:{FC053571-8507-44E4-8B6D-AACEAB8CA57C}
-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
-->C:\WINDOWS\UNNeroVision.exe /UNINSTALL
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Ad-Aware SE Professional-->C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Bejeweled 2 Deluxe-->"C:\Program Files\Gateway Games\Bejeweled 2 Deluxe\Uninstall.exe"
BigFix-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll"
Browser Toolbar-->"C:\Program Files\WebMediaViewer\browseu.exe"
DVD Solution-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" -uninstall
Gateway Game Console-->"C:\Program Files\WildTangent\Apps\Gateway Game Console\Uninstall.exe"
getPlus(R) for Adobe-->"C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
ispVMSystem 16.0.3-->C:\ispTOOLS\ispvmsystem\unins000.exe
J2SE Runtime Environment 5.0 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150020}
LiveReg (Symantec Corporation)-->C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Digital Image Starter Edition 2006-->"C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=TRIAL VERSION=11
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (3.0.4)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Napster Burn Engine-->MsiExec.exe /I{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}
Nero Suite-->C:\Program Files\Common Files\Nero\Uninstall\Setupx.exe /uninstall ExtraUninstallID=""
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
REALTEK GbE & FE Ethernet PCI NIC Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ACCA20B0-C4D1-4BF5-BF21-0A0EB5EF9730}\setup.exe" -l0x9 -removeonly
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB913433)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB913433.inf
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1\HXFSETUP.EXE -U -IPDRSLSM5K.inf
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
WildTangent Web Driver-->C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows Backup Utility-->MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinDriver Ghost 2.05-->C:\PROGRA~1\WINDRI~1\UNWISE.EXE C:\PROGRA~1\WINDRI~1\INSTALL.LOG
Xilinx ISE 8.1i-->c:\Xilinx\.xinstall\setup.exe -uninstall

=====HijackThis Backups=====

O4 - HKCU\..\Run: [avrlabs] "C:\Program Files\avrlabs\avrlabs.exe"
O2 - BHO: avrlabsWarningBHO Class - {D695B871-8020-4041-A6D2-59F922E1B2E2} - C:\Program Files\avrlabs\avrlabsWarning.dll (file missing)
O22 - SharedTaskScheduler: achromatic - {61d70260-527c-44e8-bb23-2243e93808d3} - (no file)
O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing)
O2 - BHO: (no name) - {64466B8E-20A7-4A4A-AFF4-AAD9CA68B52C} - C:\Program Files\WebMediaViewer\hpmun.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O9 - Extra 'Tools' menuitem: IExplorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing)

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%XILINX%\bin\nt
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 6 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0604
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"XILINX"=c:\Xilinx
"LMC_HOME"=c:\Xilinx\smartmodel\nt\installed_nt
"SAFEBOOT_OPTION"=NETWORK

-----------------EOF-----------------

descriptionSolvedthe maximized (log) 1

more_horiz
Logfile of random's system information tool 1.04 (written by random/random)
Run by Owner at 2008-12-06 16:57:23
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 86 GB (78%) free of 110 GB
Total RAM: 637 MB (62% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:57:26 PM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3516
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.homepagenewpower.com/?cm=919485&lt=2&it=2008-12-03%2009%3A41%3A46&dt=2008-12-05%2012%3A57%3A16&q=http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3516
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 4789 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\ISP signup reminder 1.job
C:\WINDOWS\tasks\ISP signup reminder 2.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer.job
C:\WINDOWS\tasks\Symantec NetDetect.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-12-06 455960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2006-04-04 16120832]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-03 69632]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2002-09-13 212992]
"Reminder"=C:\WINDOWS\Creator\Remind_XP.exe [2005-02-25 966656]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"Advanced Tools Check"=C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE []
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2006-07-31 98304]
"AWMON"=C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe [2004-09-16 538112]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-12-06 1261336]

descriptionSolved(log) 2

more_horiz
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
BigFix.lnk - C:\Program Files\BigFix\bigfix.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2006-01-15 61440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe"="C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe"="C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\Program Files\Common Files\AOL\1154365368\EE\AOLServiceHost.exe"="C:\Program Files\Common Files\AOL\1154365368\EE\AOLServiceHost.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe"="C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe"="C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe"="C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{09f816e9-20c0-11db-a73d-806d6172696f}]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{148a67e6-98fa-11dd-81ac-001676673357}]
shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5a001031-20b3-11db-b386-806d6172696f}]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{88636a5e-20bc-11db-b389-00038a000015}]
shell\1\command - .\RECYCLER\RECYCLER\autorun.exe
shell\2\command - .\RECYCLER\RECYCLER\autorun.exe
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL .\RECYCLER\RECYCLER\autorun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a3f14450-98ea-11dd-81a8-001676673357}]
shell\AutoRun\command - H:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2008-12-06 16:57:23 ----D---- C:\rsit
2008-12-06 16:53:59 ----A---- C:\WINDOWS\system32\avgrsstx.dll
2008-12-06 16:53:47 ----D---- C:\Program Files\AVG
2008-12-05 20:37:08 ----D---- C:\Program Files\Symantec
2008-12-05 20:37:03 ----D---- C:\WINDOWS\Sun
2008-12-05 20:36:37 ----D---- C:\Config.Msi
2008-12-05 19:41:15 ----D---- C:\!KillBox
2008-12-05 13:40:03 ----D---- C:\Program Files\Trend Micro
2008-12-05 13:24:26 ----D---- C:\WINDOWS\pss
2008-12-05 13:04:21 ----D---- C:\Documents and Settings\Owner\Application Data\Lavasoft
2008-12-05 13:04:08 ----D---- C:\Program Files\Lavasoft
2008-12-05 12:50:14 ----D---- C:\Documents and Settings\Owner\Application Data\MSNInstaller
2008-12-05 12:42:34 ----D---- C:\Documents and Settings\All Users\Application Data\Avg8
2008-12-04 22:05:29 ----D---- C:\Documents and Settings\Owner\Application Data\Sun
2008-12-04 21:05:41 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-12-04 15:56:02 ----D---- C:\Documents and Settings\Owner\Application Data\Mozilla
2008-12-04 15:55:25 ----D---- C:\Program Files\Mozilla Firefox
2008-12-03 21:45:45 ----D---- C:\Documents and Settings\Owner\Application Data\Help
2008-12-03 20:47:27 ----A---- C:\WINDOWS\ntbtlog.txt
2008-12-03 16:47:10 ----A---- C:\LOG3.tmp
2008-12-03 09:43:11 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2008-12-03 09:41:58 ----D---- C:\Program Files\WebMediaViewer
2008-11-22 12:17:47 ----D---- C:\Program Files\Perfect World Entertainment
2008-11-22 12:16:12 ----A---- C:\WINDOWS\system32\unicows.dll
2008-11-22 12:01:10 ----D---- C:\PW_International
2008-11-20 00:37:20 ----D---- C:\Documents and Settings\Owner\Application Data\GetRightToGo
2008-11-19 00:32:10 ----A---- C:\LOG2E.tmp
2008-11-12 00:11:41 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2008-11-12 00:11:35 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2008-11-12 00:11:25 ----N---- C:\WINDOWS\system32\spmsg.dll
2008-11-12 00:11:23 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

more_horiz
======List of files/folders modified in the last 1 months======

2008-12-06 16:53:59 ----D---- C:\WINDOWS\system32
2008-12-06 16:53:58 ----D---- C:\WINDOWS\system32\drivers
2008-12-06 16:53:47 ----D---- C:\Program Files
2008-12-06 16:52:47 ----D---- C:\WINDOWS
2008-12-05 20:40:51 ----D---- C:\WINDOWS\Temp
2008-12-05 20:40:46 ----A---- C:\WINDOWS\win.ini
2008-12-05 20:37:08 ----SHD---- C:\WINDOWS\Installer
2008-12-05 20:37:08 ----D---- C:\Documents and Settings\Owner\Application Data\SanDisk
2008-12-05 20:37:03 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-12-05 20:36:40 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-12-05 20:31:53 ----SHD---- C:\RECYCLER
2008-12-05 20:26:59 ----D---- C:\WINDOWS\Prefetch
2008-12-05 19:58:54 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec
2008-12-05 19:21:05 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-12-05 19:16:55 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-05 13:23:23 ----D---- C:\Documents and Settings\All Users\Application Data\QuickTime
2008-12-05 13:04:13 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2008-12-05 13:02:25 ----HD---- C:\WINDOWS\inf
2008-12-05 12:51:14 ----D---- C:\Documents and Settings\All Users\Application Data\Napster
2008-12-05 12:50:17 ----D---- C:\Program Files\MSN
2008-12-05 12:44:53 ----D---- C:\Program Files\Common Files
2008-12-04 22:24:07 ----A---- C:\WINDOWS\WinDrvGhost.ini
2008-12-04 22:19:35 ----RASH---- C:\boot.ini
2008-12-04 21:04:54 ----D---- C:\Program Files\Common Files\Blizzard Entertainment
2008-12-04 19:55:29 ----D---- C:\Program Files\Gateway Games
2008-12-04 16:19:37 ----D---- C:\Documents and Settings
2008-12-03 22:12:14 ----D---- C:\WINDOWS\network diagnostic
2008-12-03 20:19:23 ----D---- C:\Program Files\CyberLink
2008-12-03 20:19:02 ----HD---- C:\Program Files\InstallShield Installation Information
2008-12-03 17:00:14 ----D---- C:\WINDOWS\WinSxS
2008-12-03 17:00:14 ----D---- C:\Program Files\Common Files\Microsoft Shared
2008-12-03 16:47:50 ----D---- C:\Documents and Settings\Owner\Application Data\U3
2008-12-02 07:59:23 ----D---- C:\WINDOWS\system32\wbem
2008-12-02 07:59:23 ----AS---- C:\WINDOWS\system32\gtckad.dll
2008-12-02 07:59:22 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-12-02 07:59:20 ----SD---- C:\Documents and Settings\Owner\Application Data\Microsoft
2008-11-17 20:47:15 ----D---- C:\WINDOWS\Help
2008-11-12 00:11:44 ----A---- C:\WINDOWS\imsins.BAK
2008-11-12 00:11:40 ----HD---- C:\WINDOWS\$hf_mig$
2008-11-09 23:38:42 ----A---- C:\WINDOWS\PhotoSnapViewer.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2004-11-10 44288]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2004-11-10 24832]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 RTL8023xp;Realtek 10/100/1000 NIC Family all in one NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys [2006-01-18 80512]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 WinDriver6;WinDriver6; C:\WINDOWS\system32\drivers\windrvr6.sys [2005-11-16 333620]
S1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-12-06 97928]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-12-06 26824]
S1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
S2 EZUSB;Cypress General Purpose USB Driver (ezusb.sys); C:\WINDOWS\System32\drivers\ezusb.sys [2004-08-19 12307]
S2 ispDev;ispDev; C:\WINDOWS\System32\drivers\isp.sys [2004-08-19 72060]
S2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
S2 XilinxPC4Driver;XilinxPC4Driver; C:\WINDOWS\System32\drivers\XPC4DRVR.SYS [2005-11-16 16000]
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2006-01-15 1477632]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver; C:\WINDOWS\system32\DRIVERS\el575nd5.sys [2001-08-17 69692]
S3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2005-03-17 1033600]
S3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2005-03-17 221440]
S3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-04-06 4258816]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 NPDriver;Norton Unerase Protection Driver; \??\C:\WINDOWS\system32\Drivers\NPDRIVER.SYS []
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
S3 Ser2pl;Prolific Serial port driver; C:\WINDOWS\system32\DRIVERS\ser2pl.sys [2003-07-15 43264]
S3 sermouse;Serial Mouse Driver; C:\WINDOWS\system32\DRIVERS\sermouse.sys [2001-08-17 17664]
S3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2005-03-17 705280]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

S2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2006-01-15 405504]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2006-01-26 520192]
S2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-12-06 231704]
S2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2005-02-22 38912]
S2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
S2 NProtectService;Norton Unerase Protection; C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE []
S2 PrismXL;PrismXL; C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS [2006-07-31 172032]
S2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2005-09-23 29896]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2005-09-23 66240]
S3 getPlus(R) Helper;getPlus(R) Helper; C:\Program Files\NOS\bin\getPlus_HelperSvc.exe [2008-08-29 33752]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

-----------------EOF-----------------

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

more_horiz
Hello.
Do you have any external drives, because they are infected.

Missed a few leftovers.

Please download the OTMoveIt3 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :processes
    explorer.exe

    :files
    C:\WINDOWS\tasks\Symantec NetDetect.job
    C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer.job
    C:\!KillBox
    C:\Program Files\WebMediaViewer

    :reg
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    "Advanced Tools Check"=-
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{09f816e9-20c0-11db-a73d-806d6172696f}]
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5a001031-20b3-11db-b386-806d6172696f}]
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{88636a5e-20bc-11db-b389-00038a000015}]

    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]



  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

more_horiz
========== PROCESSES ==========
Process explorer.exe killed successfully.
========== FILES ==========
C:\WINDOWS\tasks\Symantec NetDetect.job moved successfully.
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer.job moved successfully.
C:\!KillBox\Symantec\LiveUpdate moved successfully.
C:\!KillBox\Symantec moved successfully.
C:\!KillBox\Norton AntiVirus\Quarantine\Portal moved successfully.
C:\!KillBox\Norton AntiVirus\Quarantine\Incoming moved successfully.
C:\!KillBox\Norton AntiVirus\Quarantine moved successfully.
C:\!KillBox\Norton AntiVirus\AdvTools moved successfully.
C:\!KillBox\Norton AntiVirus moved successfully.
C:\!KillBox\Logs moved successfully.
C:\!KillBox moved successfully.
C:\Program Files\WebMediaViewer moved successfully.
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Advanced Tools Check deleted successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\etilqs_BQ9yakkGBSQlKhcvImFV scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\urlclassifier3.sqlite scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.
Explorer started successfully

OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12062008_171620

Files moved on Reboot...
File C:\DOCUME~1\Owner\LOCALS~1\Temp\etilqs_BQ9yakkGBSQlKhcvImFV not found!
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\Owner\Local Settings\Application Data\Mozilla\Firefox\Profiles\ams7gv7r.default\urlclassifier3.sqlite moved successfully.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

more_horiz
Should be okay now, any problems still going on?

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Unfortunately it still doesn't work. Either that or Im impatient. The only way I can currently access the internet is through the "Safe Mode Networking" option on startup. If I startup normally, the firefox and internet explorer applications won't even open up. The task manager doesn't even recognize them as activated.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Hmmm, then this isn't malwares fault.
The logs look clean, but I know the tdss rootkit can hide from tools, so lets see what this does.


  • Download combofix from here, use the top links - combofix.exe
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    My internet will not run properly after I removed VirusResponce2009 - Page 2 Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes

    My internet will not run properly after I removed VirusResponce2009 - Page 2 Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Nothing changed. It's just really strange to me that there is a connection, but the applications will not open. If I can go online in safemode, then there is obviously something stopping me from doing it normally.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Hello.
In safe mode, press Start > Run
Type this in:
sfc /scannow <== notepad the space after c and before /
Press enter.

Allow it to scan and try normal mode again.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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Ok, after running that, a black window opened and closed quickly, so I don't know if it scanned or not. But, some progress has been made. I can open IE, but it still doesn't connect. It remains a blank page and has an error when I try to close it. Firefox still will not startup.

descriptionSolvedRe: My internet will not run properly after I removed VirusResponce2009

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