results of hijack software

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:52 PM, on 12/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Hashmi Ali\Desktop\Hijack(GP)This.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [zzzHPSETUP] G:\Setup.exe \RESET
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [TrayServer] C:\Program Files\MAGIX\Video_deluxe_2008_e-version\TrayServer.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC7AE480-129E-48FA-9A79-236FFF7FC1BC}: NameServer = 202.147.184.70,202.147.184.71
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: WLANKEEPER - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7006 bytes

I am having the following problems
* cannot scroll up/down with the up/down key or the mouse
* dont see anything written on the ok/cancel/save as buttons

please if anyone can help me out

Hello.

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

ComboFix 08-12-07.01 - Hashmi Ali 2008-12-08 16:11:39.1 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.324 [GMT -6:00]
Running from: c:\documents and settings\Hashmi Ali\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-11-08 to 2008-12-08 )))))))))))))))))))))))))))))))
.

2008-12-08 15:39 . 2008-12-08 15:39 d-------- c:\windows\LastGood
2008-12-05 16:26 . 2008-12-05 16:26 d-------- c:\documents and settings\Hashmi Ali\.housecall6.6
2008-12-05 15:53 . 2008-12-05 15:53 d-------- c:\documents and settings\All Users\Symantec Temporary Files
2008-11-19 14:57 . 2008-10-24 16:10 453,632 --------- c:\windows\system32\dllcache\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-05 09:11 --------- d-----w c:\program files\Microsoft CAPICOM 2.1.0.2
2008-11-05 09:04 --------- d-----w c:\program files\MSXML 4.0
2008-11-04 04:17 --------- d-----w c:\documents and settings\Hashmi Ali\Application Data\skypePM
2008-11-04 04:15 --------- d-----w c:\documents and settings\Hashmi Ali\Application Data\Skype
2008-11-04 04:14 --------- d-----w c:\program files\Skype
2008-11-04 04:14 --------- d-----w c:\program files\Common Files\Skype
2008-11-04 04:14 --------- d-----w c:\documents and settings\All Users\Application Data\Skype
2008-10-27 07:48 --------- d-sh--w c:\program files\Common Files\WindowsLiveInstaller
2008-10-27 07:48 --------- d-----w c:\program files\Windows Live
2008-10-27 07:48 --------- d-----w c:\documents and settings\All Users\Application Data\WLInstaller
2008-10-27 03:51 --------- d-----w c:\program files\Logitech
2008-10-27 03:51 --------- d-----w c:\program files\Common Files\Logitech
2008-10-24 22:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-19 08:33 --------- d-----r c:\documents and settings\Hashmi Ali\Application Data\Brother
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 03:57 332,800 ----a-w c:\windows\system32\dllcache\netapi32.dll
2008-09-30 22:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 22:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
2008-09-15 22:57 1,846,016 ----a-w c:\windows\system32\dllcache\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2005-06-08 196608]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-09-29 21755688]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2003-10-02 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2003-10-02 118784]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-15 385024]
"EOUApp"="c:\program files\Intel\Wireless\Bin\EOUWiz.exe" [2004-10-15 356352]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-09 144784]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-11 49152]
"PCSuiteTrayApplication"="c:\program files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2006-11-08 222208]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-07-19 221184]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2005-06-08 458752]
"LogitechVideoTray"="c:\program files\Logitech\Video\LogiTray.exe" [2005-06-08 217088]
"SoundMan"="SOUNDMAN.EXE" [2003-05-13 c:\windows\SOUNDMAN.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"PcSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2006-11-09 1634304]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BTTray.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2003-02-21 360509]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2008-07-23 114688]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2005-05-12 73728]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-10-15 00:27 110592 c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-07-22 78416]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2008-07-22 20560]
R3 WBSD;Winbond Secure Digital Storage (SD/MMC) Device Driver;c:\windows\system32\Drivers\WBSD.SYS [2008-07-22 25856]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\MAGIX\Common\Database\bin\fbserver.exe [2008-09-06 1527900]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9645ba32-6241-11dd-9309-0012f044212e}]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Flash.10.Setup.exe
\Shell\Explore\command - Flash.10.Setup.exe
\Shell\Open\command - Flash.10.Setup.exe
\Shell\Scan for Viruses\command - I:\Scanner.exe

*Newly Created Service* - PROCEXP90
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-zzzHPSETUP - G:\Setup.exe
HKLM-Run-TrayServer - c:\program files\MAGIX\Video_deluxe_2008_e-version\TrayServer.exe


.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: {BC7AE480-129E-48FA-9A79-236FFF7FC1BC} = 202.147.184.70,202.147.184.71
FireFox -: Profile - c:\documents and settings\Hashmi Ali\Application Data\Mozilla\Firefox\Profiles\eomxc5re.default\
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-08 16:13:13
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(928)
c:\program files\Intel\Wireless\Bin\LgNotify.dll
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\hccutils.DLL
.
Completion time: 2008-12-08 16:14:00
ComboFix-quarantined-files.txt 2008-12-08 22:13:58

Pre-Run: 662,659,072 bytes free
Post-Run: 1,061,675,008 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

141 --- E O F --- 2008-12-08 11:00:42

this is the report
please can you guide me to the next step
thanks for all the help

Hello.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
  "EnableFirewall"=dword:00000001
  [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9645ba32-6241-11dd-9309-0012f044212e}]
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

What problems remain?

i did the fix.reg thing but nothing has happened i am having the same problems

The scrolling and button problem?

the scrolling, buttons problem ( all the buttons come on blank), when i open a website, the user id/password box; instead of it a line is shown and i am not able to sign in onto anything.

any help will be appreciated thanks

Hello.
I don't think this is malware, but I'll look around and see what I can find.

ok thanks i am waiting for your response

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.