Thank you for your reply
I have followed all I can in cleaning up ... I used CCleaner, done dism and sfc scan but no difference ... it takes an awful long time to load, and just as long on restart - sluggish to respond to commands and load apps ...
I wondered if it could be HP products already loaded on the computer, I sure don't understand what they do lolz ... would appreciated any help on this matter, I would have thought with a brand new computer all would have been optimized ... so I am perplexed
Ricky