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Help with audio on laptop

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descriptionRe: Help with audio on laptop

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I got that... the model is X555DA. Where do I download though?

descriptionRe: Help with audio on laptop

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Sorry give me few minutes looks like Asus does not provide drivers for you laptop.

descriptionRe: Help with audio on laptop

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I thing you got the wrong model name as there is no such a product can you please execute the batch script and attach the batch script output to your next post.

http://www.geekpolice.net/t31101-system-log-collector-batch-script

descriptionRe: Help with audio on laptop

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Okay, i think there is something wrong with the Asus driver download site when i try to browse for the device drivers using Firefox it was not giving me any options to download any device drivers i have tried the link with Internet Explorer and i got the audio driver.


Windows 8.1 64-bit
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/Audio/Audio_Conexant_Win81_64_VER866557.zip?_ga=2.263315212.189103246.1524694692-1679777177.1524694692

Windows 10 64-bit
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Audio/Audio_Conexant_Win10_64_VER8661655.zip?_ga=2.95411484.189103246.1524694692-1679777177.1524694692

descriptionRe: Help with audio on laptop

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How is everything progressing, do you need more assistant on this issue?

descriptionRe: Help with audio on laptop

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One thing, when I signed up it wouldn't let me leave the box to nothing, so I just chose "64-bit" since I didn't know. Will that affect it any?

descriptionRe: Help with audio on laptop

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The 32-bit version of Windows is not compatible with 64-bit drivers and programs and 64-bit version of Windows not compatible with 32-bit drivers.

Can you please provide me with the operating system information. You can type Msinfo32 into Start Menu and press Enter key to open System Information window, can you please post a screenshot of the "System Summary" window.

descriptionRe: Help with audio on laptop

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descriptionRe: Help with audio on laptop

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Try installing 64-bit version of Windows 10 audio card driver if it wont install then install 32-bit version of Windows 10 audio card driver.

descriptionRe: Help with audio on laptop

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I already post link to 64-bit version of Windows 10 audio card driver.

Windows 10 64-bit
http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Audio/Audio_Conexant_Win10_64_VER8661655.zip?_ga=2.95411484.189103246.1524694692-1679777177.1524694692

descriptionRe: Help with audio on laptop

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Downloaded Windows 10 64-bit, now what?

Thanks for sticking with me here...  

descriptionRe: Help with audio on laptop

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You are very welcome!

Hold on please i'm also downloading the driver so i can guide you better.

descriptionRe: Help with audio on laptop

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Okay please unzip the driver if you right-click the downloaded driver .zip archive you would get a option to extract the .zip archive. After extracting the audio drive files, double click Setup.exe file and follow the instructions to install the driver.

descriptionRe: Help with audio on laptop

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@bayside i'm sorry but i have to go, can you please update me in your progress.

descriptionRe: Help with audio on laptop

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sorry, I'm multitaksing, I'll catch you later

descriptionRe: Help with audio on laptop

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