Re-post under my username: System restore problems

Hi @Loo007

Thank you i feel little better.

That error message indicate that the System registry hive file missing or contains error. Have you completed below commands?



Windows Vista/ 7/8/8.1/10 keep a regular backup of the registry handy in case you need to overwrite a corrupted registry. By default, the RegIdleBackup task runs every 10 days, so that’s as far back as you would lose if you replaced the current registry with the automatically backed-up files. You can find the backed-up registry files in \Windows\System32\config\RegBack folder.


Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.




Above command will list files stored within RegBack folder and there file size, make sure files are not zero size if they are do not follow below instructions.



Please replace partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

Please type below commands into Command Prompt and for each command you have typed press Enter key.






This procedure assumes that Windows Vista/7/8/8.1/10 is installed to the C:\ partition. Make sure to replace C:\ drive letter to the appropriate Windows OS installed partition drive letter if it is a different location.


Above commands renames the registry files at their existing location, and then copies the registry files from the RegBack folder to the C:\Windows\System32\Config folder.

Hi, here go the questions again...the command brought up results exactly like the black screen in your directions with all
0 files. 
It says to NOT follow below instructions if all files are zero. So what do I do?

Hi Freebooter,

Respectfully, I feel like I am going in circles, executing the same commands over and over since almost the beginning with no change or improvement.
At this point, do you think that we are wasting our time?

Hi @Loo007

Sorry to say but yes we have no option left except reinstall Windows 10.


Do you have working Windows installed computer?

Do you need to backup personal files?

Hi Freebooter,

There is a desktop in the house with Windows...yes

You can use Windows 10 Media Creation Tool to create Windows 10 installation media DVD or USB flash drive.

Use the Windows 10 Installation Media to Reset your computer if that won't work then you will need to do a clean install of Windows 10.


Please make sure to install correct Windows 10 edition that matches same Windows 10 edition installed on your computer.

Okay, so I attach the laptop to the desktop.  How can I download the media’s tool if I can’t open up the laptop?
I really don’t know how to do it😫

You don't need to attached laptop to Desktop you will create Windows Installation Media from Desktop and boot your laptop with Windows Installation Media.

Hi @Loo007

How is everything progressing, do you need more assistant on this issue?

Hi Freebooter, I have not attempted it yet as I am not sure how to do it.

Hi @Loo007

You can ask me any questions you have i will help you reinstall Windows 10.

Maybe article at below website will be helpful to you.

How to do a Clean Install of Windows 10, the Easy Way

Hi Freebooter,

Sorry it has been so long...I was getting frustrated and gave up and then realized that I DON’T give up.
If you are still willing to help me, this is where I am...

My laptop is in the same state.
My question is, I need a usb flash drive to download Windows Media Player to install Windows 10 from a desktop computer?

Thank you!

Hi @Loo007

You can use "Windows 10 Media Creation Tool" to create Windows 10 bootable USB Flash Drive or bootable Windows 10 DVD, the choice is yours.

I hope i have answered your question correctly if not let me know please.

How is everything progressing, do you need more assistant on this issue?

How to Clean Install Windows 10