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Re-post under my username: System restore problems

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Please restart your computer and execute below command:

Code:


Dism  /Online /Cleanup-Image /StartComponentCleanup /ResetBase


If Dism command fails to execute copy and paste all the commands output to your next post.

Copy text from a command prompt window

1.Right-click the title bar of the command prompt window, point to Edit, and then click Mark.
2.Click the beginning of the text you want to copy.
3.Press and hold down the SHIFT key, and then click the end of the text you want to copy (or you can click and drag the cursor to select the text).
4.Right-click the title bar, point to Edit, and then click Copy.
5. Right click empty space of your next post and select Paste from the context menu.
6. Click Send button.

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I am not sure what was supposed to happen, but this is the result?

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>Dism /Online /Cleanup-Image /StartComponentCleanup /ResetBase

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

[=====                      10.0%                          ]

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Dism command did execute you can see the progress bar its at 10% percent did you let it finish?

[===== 10.0% ]

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Hello,

The laptop was at 10% for about 2 hours- not moving. I typed in the cmd prompt again and nothing happened at all, so I figured that if I could perform a System Reset, then it worked.  I was able to wipe the computer, but it’s still slow, BitDefender Free wouldn’t load because of the &#$$*! built-in McAfee and I went to the McAfee site and downloaded the removal tool, which froze.
At that point it was 2:30am and I just closed the lid and passed out.

Not sure if I want to turn it on and see what did(nt) happen!Caffeinated

By the way, thank you for sticking with me...

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You are very welcome!

Completely Uninstall McAfee software

Download the McAfee Consumer Product Removal Tool

Using McAfee Consumer Product Removal Tool
· Double click the MCPR.exe
· A Command Line window will be displayed, and then close automatically.
· Wait for a second Command Line window to be displayed. Note: Do not double-click MCPR.exe again, you may have to wait up to 1 minute for the next window to appear.
· After the second window appears, the program will begin the cleanup.
· Observe the installation, which could take several minutes. The following message will be displayed in the Command Line window: The machine must reboot to complete the un-installation. Reboot now? [y.n]
· Press Y on the keyboard.
· Wait for the computer to restart.
· All McAfee products are now removed from your computer.




Please follow my suggestions at below tutorial url link to boost speed of your computer.

Tweaking & Optimizing Windows Operating System

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Hi again Freebooter,

Thank you for sticking with me so far!

I already downloaded that tool last night and that, too got frozen in time. It seemed to install even more mcafee apps as well.
I watched a documentary on this McAfee guy and it blows my mind that they continue to bloat and destroy perfectly good computers with forcing their way in.  Next time that I purchase a laptop/computer, I will NOT buy ANY that comes with McAfee pre-installed.
Sorry, I am just super annoyed with that.

To update you...BitDefender was not behaving right after being suspended by McAfee. I spent all morning trying to get the removal tool working and was faced with continuous errors and BitDefender kept randomly popping up as an error message.
I installed CCleaner via the Piriform website directly (through Chrome) but that too was super slow until it timed out.

So now I did another clean reset and it is at 38%...All I really want is for it to be secure so that I can send out resumes instead of going to the library.  

Oh...reset just stopped “There was a problem resetting your PC. No changes were made.”

Awesome

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Hi @Loo007

Please download Revo Uninstaller from here: Revo Uninstaller

  1. Download and run the setup file for Revo Uninstaller.
  2. Once setup, run Revo Uninstaller.
  3. Select the following item for removal by clicking on it once.

    McAfee

  4. Then hit the "Uninstall" button at the top. Re-post under my username: System restore problems - Page 2 26523917
  5. Close Revo Uninstaller.



You can also force uninstall McAfee with Revo Uninstaller.

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The laptop will not boot to the welcome or main sign in screen. The only screen it will open is the troubleshooting screen (blue, has all of the options to reset, safestart, etc.)

It is in a loop of “There was problem resetting your PC. No changes were made.”

This laptop model does not have a removable battery and I cannot access the login screen...is there anything else that I can try to get in?

Thank you Freebooter! 😢

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Do you have Windows 10 Installation DVD or USB?

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Good question, I thought it came pre-installed on her laptop.
If not, I will have to wait for her to get out of school, but chances are she lost it if there IS a CD

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If you have a working Windows OS computer you can use it to create Windows 10 Installation DVD or USB with Windows 10 Media Creation Tool .

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Loo007 wrote:
The laptop will not boot to the welcome or main sign in screen. The only screen it will open is the troubleshooting screen (blue, has all of the options to reset, safestart, etc.)

It is in a loop of “There was problem resetting your PC. No changes were made.”

This laptop model does not have a removable battery and I cannot access the login screen...is there anything else that I can try to get in?

Thank you Freebooter! 😢

I just notice you are saying you can get to troubleshooting screen is the below posted screenshot is the troubleshooting screen your computer boots to?

Re-post under my username: System restore problems - Page 2 VWLtwEw

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Yes, but It’s the ONLY screen I can get into. If I try to do any of the options, after a minute or so it stops and comes back to this screen.

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Can you try System Restore tool and Automatic Repair (Startup Repair) Tool from “Advanced options” on the Troubleshoot screen.

Re-post under my username: System restore problems - Page 2 Hn5gZ2W

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Do you still need help? We have not heard from you for a while... Please get back with us so we can assist you further!

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