How to Fix Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

The error usually occurs when the driver files of Microsoft IEEE 1394 devices or FireWire devices are corrupt.

How to Fix Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION N4IqUIP

For general troubleshooting of Windows bug check codes, follow these suggestions:

   

  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.

       
  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.

       
  • Look in Device Manager to see if any devices are marked with the exclamation point (!). Review the events log displayed in driver properties for any faulting driver. Try updating the related driver.

       
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error.

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