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descriptionLaptop pages load slow

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:01:25 PM, on 7/11/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.15063.0000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Classic Start\ClassicStart.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Rick\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2017\Antispam32\pmbxie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\jp2ssv.dll
O3 - Toolbar: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2017\Antispam32\pmbxie.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - Startup: Send to OneNote.lnk = C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Asus WebStorage Windows Service - Unknown owner - C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.18.159\AsusWSWinService.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Bitdefender Device Management Service (DevMgmtService) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender Device Management\DevMgmtService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: ProductAgentService - Bitdefender - C:\Program Files\Bitdefender Agent\ProductAgentService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: SMService - IObit - C:\Program Files (x86)\IObit\Classic Start\SMService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2017\updatesrv.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exe
O23 - Service: Bitdefender Protected Service (vsservp) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9661 bytes

descriptionRe: Laptop pages load slow

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I would like you to check the system integrity of your Windows OS installation.


  • Please right click the Windows logo (formerly the start button) at the bottom left of your screen.
  • Please select "Command Prompt (Admin)"
  • Please type the following command and press the key: sfc /scannow (Please note that there is a space between 'sfc" and "/scannow".)
  • It should take about 20 minutes to run, if there are no serious errors.
  • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
  • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
  • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately. I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
  • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file



Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

descriptionRe: Laptop pages load slow

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This is what opens when I right click the icon on the bottom left
Attachments
unnamed.jpg

You don't have permission to download attachments.

(22 Kb) Downloaded 3 times

descriptionRe: Laptop pages load slow

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Please type cmd.exe into Start screen. Right click cmd.exe and select "Run as administrator".

descriptionRe: Laptop pages load slow

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That's not working for me either.

descriptionRe: Laptop pages load slow

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Please download Sfc.bat batch script and double click Sfc.bat batch script.

Attachments
Sfc.zip

You don't have permission to download attachments.

(1 Kb) Downloaded 2 times

descriptionRe: Laptop pages load slow

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Done

descriptionRe: Laptop pages load slow

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Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

descriptionRe: Laptop pages load slow

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MiniToolBox by Farbar  Version: 17-06-2016
Ran by Rick (administrator) on 15-07-2017 at 20:06:28
Running from "C:\Users\Rick\Desktop"
Microsoft Windows 10 Home  (X64)
Model: X551MA Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Qualcomm Atheros AR9485 Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global defaultcurhoplimit=64 icmpredirects=enabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled rabaseddnsconfig=disabled dhcpstaticipcoexistence=disabled
set interface interface="wireless_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled rabaseddnsconfig=disabled dhcpstaticipcoexistence=disabled
set interface interface="Ethernet-WFP Native MAC Layer LightWeight Filter-0000" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

Windows IP Configuration
   Host Name . . . . . . . . . . . . : Rick-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : E0-3F-49-C1-4D-49
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-27-1E-20-61-2A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter
   Physical Address. . . . . . . . . : 54-27-1E-20-61-2A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6132:c5f8:9096:f3d7%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.80(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, July 15, 2017 7:15:55 PM
   Lease Expires . . . . . . . . . . : Sunday, July 16, 2017 7:15:55 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 257173278
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-65-83-D5-54-27-1E-20-61-2A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:1085:35ba:3f57:feaf(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1085:35ba:3f57:feaf%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 452984832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-65-83-D5-54-27-1E-20-61-2A
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
Name:    google.com
Addresses:  2607:f8b0:4006:812::200e
   172.217.3.110

Pinging google.com [172.217.3.110] with 32 bytes of data:
Reply from 172.217.3.110: bytes=32 time=24ms TTL=56
Reply from 172.217.3.110: bytes=32 time=35ms TTL=56
Ping statistics for 172.217.3.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 35ms, Average = 29ms
Server:  UnKnown
Address:  192.168.1.1
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
   2001:4998:58:c02::a9
   2001:4998:44:204::a7
   98.139.180.149
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Reply from 98.139.180.149: bytes=32 time=44ms TTL=54
Reply from 98.139.180.149: bytes=32 time=43ms TTL=54
Ping statistics for 98.139.180.149:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 44ms, Average = 43ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...e0 3f 49 c1 4d 49 ......Realtek PCIe FE Family Controller
  9...16 27 1e 20 61 2a ......Microsoft Wi-Fi Direct Virtual Adapter
  2...54 27 1e 20 61 2a ......Qualcomm Atheros AR9485 Wireless Network Adapter
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.80     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link      192.168.1.80    311
     192.168.1.80  255.255.255.255         On-link      192.168.1.80    311
    192.168.1.255  255.255.255.255         On-link      192.168.1.80    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      192.168.1.80    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      192.168.1.80    311
===========================================================================
Persistent Routes:
  None
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13    331 ::/0                     On-link
  1    331 ::1/128                  On-link
 13    331 2001::/32                On-link
 13    331 2001:0:9d38:953c:1085:35ba:3f57:feaf/128
                                    On-link
  2    311 fe80::/64                On-link
 13    331 fe80::/64                On-link
 13    331 fe80::1085:35ba:3f57:feaf/128
                                    On-link
  2    311 fe80::6132:c5f8:9096:f3d7/128
                                    On-link
  1    331 ff00::/8                 On-link
  2    311 ff00::/8                 On-link
 13    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Event log errors: ===============================
Application errors:
==================
Error: (07/15/2017 07:23:55 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (8348) {2A14A233-91D2-4FF0-96C9-84F336D187B3}: An attempt to open the file "C:\Users\Rick\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
Error: (07/15/2017 09:04:08 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (07/13/2017 07:35:47 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RICK-PC)
Description: Package Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe+MicrosoftEdge was terminated because it took too long to suspend.
Error: (07/13/2017 07:02:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.483, time stamp: 0x595f2577
Faulting module name: chakra.dll, version: 11.0.15063.483, time stamp: 0x5d941997
Exception code: 0xcfffffff
Fault offset: 0x0000000000244a56
Faulting process id: 0x810
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
Error: (07/13/2017 06:59:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.483, time stamp: 0x595f2577
Faulting module name: edgehtml.dll, version: 11.0.15063.483, time stamp: 0x1f909eb0
Exception code: 0xcfffffff
Fault offset: 0x00000000003f6df7
Faulting process id: 0x27a0
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
Error: (07/13/2017 06:57:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.483, time stamp: 0x595f2577
Faulting module name: msvcrt.dll, version: 7.0.15063.0, time stamp: 0x3280d1b7
Exception code: 0xcfffffff
Fault offset: 0x00000000000734c0
Faulting process id: 0xf0c
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
Error: (07/13/2017 02:12:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: vsserv.exe, version: 21.0.25.92, time stamp: 0x5926cd41
Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xa329d3a8
Exception code: 0xc000000d
Fault offset: 0x0000000000105a50
Faulting process id: 0x648
Faulting application start time: 0xvsserv.exe0
Faulting application path: vsserv.exe1
Faulting module path: vsserv.exe2
Report Id: vsserv.exe3
Faulting package full name: vsserv.exe4
Faulting package-relative application ID: vsserv.exe5
Error: (07/13/2017 11:33:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: vsserv.exe, version: 21.0.25.92, time stamp: 0x5926cd41
Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xa329d3a8
Exception code: 0xc000000d
Fault offset: 0x0000000000105a50
Faulting process id: 0x4c0
Faulting application start time: 0xvsserv.exe0
Faulting application path: vsserv.exe1
Faulting module path: vsserv.exe2
Report Id: vsserv.exe3
Faulting package full name: vsserv.exe4
Faulting package-relative application ID: vsserv.exe5
Error: (07/13/2017 08:53:07 AM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Removed SlimCleaner Plus). Additional information: 0x80070005.
Error: (07/12/2017 07:56:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: vsserv.exe, version: 21.0.25.92, time stamp: 0x5926cd41
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc000000d
Fault offset: 0x0000000000105a50
Faulting process id: 0x698
Faulting application start time: 0xvsserv.exe0
Faulting application path: vsserv.exe1
Faulting module path: vsserv.exe2
Report Id: vsserv.exe3
Faulting package full name: vsserv.exe4
Faulting package-relative application ID: vsserv.exe5

System errors:
=============
Error: (07/15/2017 07:19:08 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}
Error: (07/15/2017 07:16:18 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/15/2017 07:16:18 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/15/2017 07:15:54 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.
Error: (07/15/2017 07:15:50 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error:
%%50 = The request is not supported.

Error: (07/15/2017 03:02:59 PM) (Source: DCOM) (User: RICK-PC)
Description: {0002DF02-0000-0000-C000-000000000046}
Error: (07/15/2017 03:02:59 PM) (Source: DCOM) (User: RICK-PC)
Description: {0002DF02-0000-0000-C000-000000000046}
Error: (07/15/2017 02:14:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}
Error: (07/15/2017 02:11:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/15/2017 02:11:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (07/15/2017 07:23:55 PM) (Source: ESENT)(User: )
Description: SettingSyncHost8348{2A14A233-91D2-4FF0-96C9-84F336D187B3}: C:\Users\Rick\AppData\Local\Microsoft\Windows\SettingSync\remotemetastore\v1\meta.edb-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.
Error: (07/15/2017 09:04:08 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (07/13/2017 07:35:47 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RICK-PC)
Description: Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe+MicrosoftEdge
Error: (07/13/2017 07:02:13 PM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.483595f2577chakra.dll11.0.15063.4835d941997cfffffff0000000000244a5681001d2fc2bba1bcc88C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\chakra.dll754cdf1d-8f2e-4593-9c48-3436ddf938fcMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
Error: (07/13/2017 06:59:02 PM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.483595f2577edgehtml.dll11.0.15063.4831f909eb0cfffffff00000000003f6df727a001d2fc2b71e85fb9C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\edgehtml.dllc400b1c2-87a4-40bf-9d86-b15698f154acMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
Error: (07/13/2017 06:57:28 PM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.483595f2577msvcrt.dll7.0.15063.03280d1b7cfffffff00000000000734c0f0c01d2fc2a9921c05fC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\System32\msvcrt.dll7f1ff461-4f46-4856-a54c-dcbc1fcbc0adMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
Error: (07/13/2017 02:12:28 PM) (Source: Application Error)(User: )
Description: vsserv.exe21.0.25.925926cd41ntdll.dll10.0.15063.447a329d3a8c000000d0000000000105a5064801d2fbed80323d87C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exeC:\WINDOWS\SYSTEM32\ntdll.dll609d527d-8200-4fc9-89cb-a850f9f2871f
Error: (07/13/2017 11:33:32 AM) (Source: Application Error)(User: )
Description: vsserv.exe21.0.25.925926cd41ntdll.dll10.0.15063.447a329d3a8c000000d0000000000105a504c001d2fba83e9f2e4cC:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exeC:\WINDOWS\SYSTEM32\ntdll.dllcdd90b6a-1c15-4d5e-a800-8169a0b37987
Error: (07/13/2017 08:53:07 AM) (Source: System Restore)(User: )
Description: Removed SlimCleaner Plus0x80070005
Error: (07/12/2017 07:56:22 PM) (Source: Application Error)(User: )
Description: vsserv.exe21.0.25.925926cd41ntdll.dll10.0.15063.0b79b6ddbc000000d0000000000105a5069801d2fb627ce69899C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exeC:\WINDOWS\SYSTEM32\ntdll.dlla9de3af4-dd9b-49ed-9365-71dd399575f8

CodeIntegrity Errors:
===================================
  Date: 2017-07-15 19:15:56.155
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-15 14:10:42.079
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-15 10:42:48.251
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-15 06:34:46.482
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-14 21:00:24.901
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-14 17:44:14.532
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-14 09:43:46.481
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-14 08:19:40.985
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-13 18:34:39.578
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
  Date: 2017-07-13 11:34:27.847
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.

=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20058 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.137 - Adobe Systems Incorporated)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.3.4 - ASUS)
ASUS Screen Saver (HKLM\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.1 - ASUS)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 4.0.18 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 2.01.0018 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 3.1.7 - ASUS)
ASUS WebStorage Sync Agent (HKLM-x32\...\ASUS WebStorage) (Version: 1.1.18.159 - ASUS Cloud Corporation)
ASUSDVD (HKLM-x32\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5710.52 - CyberLink Corp.) Hidden
ASUSDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5710.52 - CyberLink Corp.)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.12.310 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0030 - ASUS)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 21.0.21.970 - Bitdefender)
Bitdefender Device Management (HKLM\...\Bitdefender Device Management) (Version: 21.0.22.1050 - Bitdefender)
Bitdefender Total Security 2017 (HKLM\...\Bitdefender) (Version: 21.0.22.1050 - Bitdefender)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
ELAN Touchpad 11.5.20.3_X64_WHQL (HKLM\...\Elantech) (Version: 11.5.20.3 - ELAN Microelectronic Corp.)
Galería de fotos (HKLM-x32\...\{8F7FECEC-088F-431D-A5FB-2B59E1E69943}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{446CC8CE-0E90-44F7-ADD0-774B243EF090}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4425 - Intel Corporation)
Intel(R) Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.70.304.16315 - Intel Corporation)
Intel(R) Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1050 - Intel Corporation)
Java 8 Update 131 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4867.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6917.0607 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{13F3CEA5-9E2C-4C4E-9F0F-D0DB389CF4A9}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{A17946CA-18E5-4CF0-8D55-A56D804718F8}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 54.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 54.0.1 (x86 en-US)) (Version: 54.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 54.0 - Mozilla)
MyBitCast 2.0 (HKLM-x32\...\MyBitCast) (Version: 2.0 - ASUS)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.27055 - Realtek Semiconduct Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.16.614.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7936 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C9661090-C134-46E8-90B2-76D72355C2A6}) (Version: 6.2.9200.27038 - Realtek Semiconductor Corp.)
SafeZone Stable 1.46.1990.139 (HKLM-x32\...\SafeZone 1.46.1990.139) (Version: 1.46.1990.139 - Avast Software) Hidden
Windows 10 Update and Privacy Settings (HKLM\...\{293F2009-0145-450B-B4AA-063D43FB368C}) (Version: 1.0.13.0 - Microsoft Corporation)
Windows Driver Package - ASUS (ATP) Mouse  (06/17/2015 1.0.0.262) (HKLM\...\14588A15B66655338DBCC021FFA81E31DC281859) (Version: 06/17/2015 1.0.0.262 - ASUS)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)
========================= Memory info: ===================================
Percentage of memory in use: 67%
Total physical RAM: 3967.01 MB
Available physical RAM: 1308.75 MB
Total Virtual: 4671.01 MB
Available Virtual: 1628.13 MB
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:444.21 GB) (Free:371.93 GB) NTFS
========================= Users: ========================================
User accounts for \\RICK-PC
Administrator            DefaultAccount           Guest                   
Rick                    

**** End of log ****

descriptionRe: Laptop pages load slow

more_horiz
Please install all Windows updates.
Please use Google Public DNS Servers .
Please install latest version of network card driver.
Please uninstall Bitdefender to find out issue resolves.
Please execute attached batch script.


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descriptionRe: Laptop pages load slow

more_horiz
Freebooter asked me to comment:

Attempt to switch off the firewall in the Bitdefender Program, and Enable Windows Firewall. See if the issue resolves itself.

descriptionRe: Laptop pages load slow

more_horiz
How is everything progressing, do you need more assistant on this issue?

descriptionRe: Laptop pages load slow

more_horiz
Still working on it, Trying Dr Jays recommendation

descriptionRe: Laptop pages load slow

more_horiz
Thanks for the update!

descriptionRe: Laptop pages load slow

more_horiz
Close or delete the thread
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