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HD Audio Controller Code 10 and No Wireless connection

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PostVista on 24th April 2017, 1:02 am

Hi,
The High Def Audio Controller says it is uninstalled and has a Code 10 error and yellow triangle next to it. I tried updating it, nothing.] That is where I stopped and needed help.

On the Device mgr. the wireless driver (Qualcomm Atheros AR956x Wireless Network Adapter)  is not working either..... it has a Code 10 error and a yellow triangle next to it.
I have tried: updating and scan for hardware changes

They both went out at the same time. I am just wanting to get both fixed please.  Thank you!

Valerie Newman
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PostDr Jay on 24th April 2017, 1:45 am

Hello there, welcome back. Please follow our instructions:

To help us help you more efficiently:


Please include the following information, as much as possible, for your technical support request:


  1. System specifications: brand and model of computer/tablet/laptop/phone, CPU/Processor, RAM, storage, GPU/graphics card, antivirus/security programs, and any other pertinent information that would be helpful.
  2. A full description of the problem, solutions you have tried (if any), and any other information helpful to solving the issue.


We appreciate it so much! Our experts will be chiming in any time as well, so in the meantime, if you can state as much of the criteria you can, it will help your issue to resolve quicker.

............................................................................................

Dr Jay


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PostVista on 24th April 2017, 2:35 am

After I defraged my PC, I noticed the following problems. Not sure if that was the cause.
The High Def Audio Controller says it is uninstalled now and has a Code 10 error and yellow triangle next to it. I tried updating it, nothing.] That is where I stopped and needed help.

On the Device Mgr. the wireless driver (Qualcomm Atheros AR956x [url=http://www.amazon.com/s/keywords=wireless network adapter]Wireless Network Adapter[/url])  is not working either..... it has a Code 10 error and a yellow triangle next to it.
I have tried: updating and scan for hardware changes

They both went out at the same time. I am just wanting to get both fixed please.  Thank you!

OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name DGT
System Manufacturer Gateway
System Model ZX4665G
System Type x64-based PC
System SKU 
Processor Intel(R) Celeron(R) CPU 1017U @ 1.60GHz, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P11-A4, 10/22/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gateway
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name DGT\DelawareGlassTinting
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.39 GB
Available Physical Memory 1.03 GB
Total Virtual Memory 15.4 GB
Available Virtual Memory 11.6 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

64 bit operating system

McAfee Total Protection Security
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PostFreeBooter on 24th April 2017, 3:16 am

Please visit your computer manufacturer website and install latest versions of device drivers.

............................................................................................

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PostFreeBooter on 28th April 2017, 3:46 am

How is everything progressing, do you need more assistant on this issue?

............................................................................................

FreeBooter

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