Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.