GeekPolice Tech TutorialsLog in

 


Can't connect to the internet

Share

descriptionSolvedRe: Can't connect to the internet

more_horiz
No, still not working

descriptionSolvedRe: Can't connect to the internet

more_horiz
Try connecting Ethernet cable to different port on the computer and router. Try different Ethernet cable.

descriptionSolvedRe: Can't connect to the internet

more_horiz
I did all that

descriptionSolvedRe: Can't connect to the internet

more_horiz
Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

descriptionSolvedRe: Can't connect to the internet

more_horiz
I think I'll just give up. I don't understand how I can do all these things to a computer I can't connect to.

descriptionSolvedRe: Can't connect to the internet

more_horiz
You don't have working computer where you can download the MiniToolBox?

descriptionSolvedRe: Can't connect to the internet

more_horiz
Yes and it ran a scan on the good computer

descriptionSolvedRe: Can't connect to the internet

more_horiz
Download the MiniToolBox and copy it to storage media and run the MiniToolBox on computer that is having the network problem.

descriptionSolvedRe: Can't connect to the internet

more_horiz
If I may chime in folks   Smile

There is more than one model of Gateway sx2110  does yours have an onboard wireless device and are you using a wireless router.

After you started afresh did you install the chipset drivers for the motherboard.

descriptionSolvedRe: Can't connect to the internet

more_horiz
OK, It's running. Sorry to get so frustrated.

descriptionSolvedRe: Can't connect to the internet

more_horiz
Please answer @PhillPower2 questions!

descriptionSolvedRe: Can't connect to the internet

more_horiz
If it was running wireless I wouldn't have cable issues would I ?

descriptionSolvedRe: Can't connect to the internet

more_horiz
The scan is finished

descriptionSolvedRe: Can't connect to the internet

more_horiz
pappy wrote:
If it was running wireless I wouldn't have cable issues would I ?

Your computer may have both options and fwiw my notebook tells me that a cable is unplugged when I am connected by wi-fi.

If MiniToolbox did not resolve the issue can you let us know about the chipset drivers.

descriptionSolvedRe: Can't connect to the internet

more_horiz
The good computer is wireless, the bad one is hooked up by Broadband. I don't know anything about chipset drivers for the motherboard.

descriptionSolvedRe: Can't connect to the internet

more_horiz
Permissions in this forum:
You cannot reply to topics in this forum