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Can't connect to the internet

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descriptionSolvedCan't connect to the internet

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After about 2 months of back an forth with a computer issue it was advised that I clear everything out of the computer. Since then I can't connect to the internet. When I check connections it tells me an Ethernet cable is broken, or a loose connection. I checked everything and replaced the cable. Still no internet.

descriptionSolvedRe: Can't connect to the internet

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Hi @pappy


Have you tried uninstalling and installing network card driver?

descriptionSolvedRe: Can't connect to the internet

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Right away you want tot get technical.....lol I have no idea what that is.

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You can download the network card driver from your computer manufacture website or from your motherboard manufacturer website.

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The driver doesn't come up on the Gateway site in a search. How do I find out the Motherboard manufacturer?

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Can you please give me your computer module number and brand name.

descriptionSolvedRe: Can't connect to the internet

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Gateway, sx2110

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Please install below driver.


http://global-download.gateway.com/GDFiles/Driver/Lan/Lan_Realtek_7.045.0516.2011_W7x64_A.zip?acerid=634762886274339861&Step1=DESKTOP&Step2=SX%20SERIES&Step3=SX2110&OS=711&LC=en&BC=GATEWAY&SC=PA_6G

descriptionSolvedRe: Can't connect to the internet

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It's installing

descriptionSolvedRe: Can't connect to the internet

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Question is has the problem resolved?

descriptionSolvedRe: Can't connect to the internet

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No, still not working

descriptionSolvedRe: Can't connect to the internet

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Try connecting Ethernet cable to different port on the computer and router. Try different Ethernet cable.

descriptionSolvedRe: Can't connect to the internet

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I did all that

descriptionSolvedRe: Can't connect to the internet

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Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

descriptionSolvedRe: Can't connect to the internet

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I think I'll just give up. I don't understand how I can do all these things to a computer I can't connect to.

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