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descriptionRe: New PC for 4k video playback

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I have installed previous versions but it still is not working. And i really dont know what im doing with the codec tweak tool

descriptionRe: New PC for 4k video playback

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The codec tweak tool has a Fix button use it to repair corrupted codecs.


Let see if any one of startup programs or services casing the issue.



I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

Press the Windows key and the R key to open Run, then type msconfig in the search box.  This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1)  Click/tap on the General tab.

(2)  Click/tap on the Selective startup option.

(3)  Remove the check mark in the Load startup items  check box.



4.  Click on the Services tab.

5.  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6.  Click Disable all, this will remove all of the check marks in the Services list.



7.  Click on Hide all Microsoft services.  Click on Apply then OK



Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

Let me know if the problem persists after restarting the computer.

descriptionRe: New PC for 4k video playback

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Hi @gridley1982,


You have started same topic different forum you will need to choice which one of the forums you want to continue getting help for your issue.

descriptionRe: New PC for 4k video playback

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[adm]Topic closed.

Please do not start multiple topics for the same issue. Doing so causes confusion for you and those trying to help you. You could also receive conflicting advice which can prolong the help process.[/adm]

descriptionRe: New PC for 4k video playback

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