USB Files Won't Open
Page 1 of 1
- bthdaughterIntermediate
-
OS : Window 10
Posts : 114
Rubies : 3871
Likes : 0
Hello...I truly need your help. None of my files will open from my USB. This USB was working fine, but now, I can't get any of my files to open. It says the file is corrupt and can not be opened, but it isn't. Please help...all of my important documents are on this USB.
- SuperdaveSecurity Officer
-
OS : Windows 8.1 and a dual-boot with XP Home SP3
Anti-Malware : MSE, Windows Defender, Windows firewall
Posts : 4340
Rubies : 63255
Likes : 32
Please try copying one of the files to your computer and see if you can open it there.
- bthdaughterIntermediate
-
OS : Window 10
Posts : 114
Rubies : 3871
Likes : 0
ok doing it now
- bthdaughterIntermediate
-
OS : Window 10
Posts : 114
Rubies : 3871
Likes : 0
I sent it to my document and also saved it to my desktop and it wouldn't open from either place. :sad:
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289573
Likes : 162
Do you still need help with this?
Dr Jay

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff
- bthdaughterIntermediate
-
OS : Window 10
Posts : 114
Rubies : 3871
Likes : 0
Yes...please!!!!! PLEASE, I really need the help!!!
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289573
Likes : 162
My apologies for any delay, as Superdave can be busy in the malware removal forums. Nonetheless, we are now redoing the site and trying to revamp it, so that more people can be served soon and promptly!
As for the issue...
I would like you to download a tool (this is experimental)...
This will not erase any data, but it queries information about your USB devices, so please make sure to plug in the problem USB device before running this tool.
For Windows 32-bit edition: http://www.nirsoft.net/utils/usbdeview.zip
For Windows 64-bit edition: http://www.nirsoft.net/utils/usbdeview-x64.zip
Note: If you are not sure which one, please download the 32-bit edition for now.
Please do the following once you download it:
Reminder: Please attach "Report.html" to your next post.
As for the issue...
I would like you to download a tool (this is experimental)...
This will not erase any data, but it queries information about your USB devices, so please make sure to plug in the problem USB device before running this tool.
For Windows 32-bit edition: http://www.nirsoft.net/utils/usbdeview.zip
For Windows 64-bit edition: http://www.nirsoft.net/utils/usbdeview-x64.zip
Note: If you are not sure which one, please download the 32-bit edition for now.
Please do the following once you download it:
- Right click on it and select "Extract all..."
- Once done, open the folder of extracted files and double-click "USBDeview.exe"
- At the top, press the Options menu, and click on Display Devices without drivers.
- Press the View menu, and select HTML Report-All Items.
- It will either open in a browser window, or prompt you to open it. Just press cancel.
- Find the folder called USBDeview on the Desktop (exactly how you opened USBDeview.exe), and upload report.html here on the forum please to your next post.
- Once you've uploaded the file, you can exit the program.
Reminder: Please attach "Report.html" to your next post.
Dr Jay

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289573
Likes : 162
Hello again,
Is everything okay here? What have you been able to do? Please update me.
Is everything okay here? What have you been able to do? Please update me.
Dr Jay

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff
- dbzsuperNovice
-
OS : windows 7
Posts : 14
Rubies : 604
Likes : 0
Try to scan hope that work
- johnbelley1Novice
-
OS : wnidows 7
Posts : 16
Rubies : 607
Likes : 1
you can scan it with cmd you can google it
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum