OS= Windows 7 professional
I have had some problems with IE11 so I downgraded to IE10 and learned that IE was not the cause. When I try to upgrade back to IE11 I get the error " the upgrade stopped and error code 9c59 appears. here is what I have done so far to try and fix the problem.
1. ran sfc scan found no corrupted files
2. verfied all proper pre requisites for upload are on the machine
3. clean booted to update IE 11 that failed
4. down graded IE all the way to 8 and clean booted then failed to upgrade back to IE9
5. tried to down load IE 11 in safe mode which failed as well
6. Ran command to open CAB file using disksum utility. Error shown here :
ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).
I have an image of my PC and unfortunately its got IE 10 on it so I cant go back to my latest saved version.
I use a couple of websites that require IE . I have checked Microsoft's website for this error to no avail So I'm at a loss of what to do now. Any suggestions I would be appreciate.
I have had some problems with IE11 so I downgraded to IE10 and learned that IE was not the cause. When I try to upgrade back to IE11 I get the error " the upgrade stopped and error code 9c59 appears. here is what I have done so far to try and fix the problem.
1. ran sfc scan found no corrupted files
2. verfied all proper pre requisites for upload are on the machine
3. clean booted to update IE 11 that failed
4. down graded IE all the way to 8 and clean booted then failed to upgrade back to IE9
5. tried to down load IE 11 in safe mode which failed as well
6. Ran command to open CAB file using disksum utility. Error shown here :
ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).
I have an image of my PC and unfortunately its got IE 10 on it so I cant go back to my latest saved version.
I use a couple of websites that require IE . I have checked Microsoft's website for this error to no avail So I'm at a loss of what to do now. Any suggestions I would be appreciate.