Good day
My Microsoft Outlook is suddenly not working today. It shows that it downloads messages when I open it, but does not display any messages.
When I try to send messages I get an error message about an error being detected in a file, that I will try to attach, and it advises me to use the Inbox Repair Tool (scanpst.exe) which I cant find anywhere.
I did the customary scans and include the logs.
(The last scan, the one that has "link1, link2" is not working at the moment.)
ADW Log:
# AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:50:04
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 10 Pro (x86)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_5.102.exe
# Option : Clean
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
[-] Folder Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil
***** [ Files ] *****
[-] File Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\elicpjhcidhpjomhibiffojpinpmmpil
***** [ DLLs ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKLM\SOFTWARE\Classes\Applications\iLividSetup-r514-n-bc.exe
***** [ Web browsers ] *****
[-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : elicpjhcidhpjomhibiffojpinpmmpil
*************************
:: "Tracing" keys removed
:: Winsock settings cleared
*************************
C:\Program Files\AdwCleaner\AdwCleaner[C1].txt - [1357 bytes] - [12/03/2016 10:22:07]
C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1257 bytes] - [16/03/2016 15:50:04]
C:\Program Files\AdwCleaner\AdwCleaner[S1].txt - [1162 bytes] - [12/03/2016 10:19:40]
C:\Program Files\AdwCleaner\AdwCleaner[S2].txt - [1411 bytes] - [16/03/2016 15:47:04]
########## EOF - C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1518 bytes] ##########
MBAM Log
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 3/16/2016
Scan Time: 2:19 PM
Logfile: MBAM Log.txt
Administrator: Yes
Version: 2.2.0.1024
Malware Database: v2016.03.16.02
Rootkit Database: v2016.03.12.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 10
CPU: x86
File System: NTFS
User: user
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 459246
Time Elapsed: 1 hr, 7 min, 10 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)
My Microsoft Outlook is suddenly not working today. It shows that it downloads messages when I open it, but does not display any messages.
When I try to send messages I get an error message about an error being detected in a file, that I will try to attach, and it advises me to use the Inbox Repair Tool (scanpst.exe) which I cant find anywhere.
I did the customary scans and include the logs.
(The last scan, the one that has "link1, link2" is not working at the moment.)
ADW Log:
# AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:50:04
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 10 Pro (x86)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_5.102.exe
# Option : Clean
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
[-] Folder Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil
***** [ Files ] *****
[-] File Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\elicpjhcidhpjomhibiffojpinpmmpil
***** [ DLLs ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKLM\SOFTWARE\Classes\Applications\iLividSetup-r514-n-bc.exe
***** [ Web browsers ] *****
[-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : elicpjhcidhpjomhibiffojpinpmmpil
*************************
:: "Tracing" keys removed
:: Winsock settings cleared
*************************
C:\Program Files\AdwCleaner\AdwCleaner[C1].txt - [1357 bytes] - [12/03/2016 10:22:07]
C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1257 bytes] - [16/03/2016 15:50:04]
C:\Program Files\AdwCleaner\AdwCleaner[S1].txt - [1162 bytes] - [12/03/2016 10:19:40]
C:\Program Files\AdwCleaner\AdwCleaner[S2].txt - [1411 bytes] - [16/03/2016 15:47:04]
########## EOF - C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1518 bytes] ##########
MBAM Log
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 3/16/2016
Scan Time: 2:19 PM
Logfile: MBAM Log.txt
Administrator: Yes
Version: 2.2.0.1024
Malware Database: v2016.03.16.02
Rootkit Database: v2016.03.12.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 10
CPU: x86
File System: NTFS
User: user
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 459246
Time Elapsed: 1 hr, 7 min, 10 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
(end)