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How can I remove dl client from my machine

2 posters

descriptionHow can I remove dl client from my machine EmptyHow can I remove dl client from my machine

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I keep getting a nag box pop up that says dlclient has stopped working. When I close the box it knocks out my system sound. I've checked add remove but can't find any programs by that name, but this constant warning is interrupting my work. Kaspersky AV show no threats, but it happens almost constantly. Anyway to stop this.

Thanks

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Go into Device Manager and see if there are any yellow warnings anywhere.

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Thanks, Dave. Not sure where device manager is: I see Devices and printers, but no yellow warnings. It's a windows 7 64 bit OS .

Thanks

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Ok, let's try this. Right-click on My computer and select Manage. You should be able to find Device Manager there. Click on it. If you can't find it just click on Start, Help and type in Device Manager. It will show you how to open it.

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Okay.  In Device Manager now.  There is one unknown device with a yellow triangle with an exclamation mark, I double clicked it and it says, windows has stopped this device because it has reported problems (Code 43) Location Port_ #0004 Hub_ #0005

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Can't you get more information on that device. Try right-clicking and select Properties.

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Dave, now when I go to device manager I don't see the yellow triangle anymore. I just upgraded FireFox. You think that fixed it? The nag box usually pops up when I play Youtubes. I'll try that and get back with you

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Let's run some scans and see what turns up.

Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

How can I remove dl client from my machine AdwCleaner-icon

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.

How can I remove dl client from my machine Untitled

AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.

How can I remove dl client from my machine 3

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
How can I remove dl client from my machine Mbamicontw5 Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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# AdwCleaner v5.018 - Logfile created 08/11/2015 at 07:31:25
# Updated 05/11/2015 by Xplode
# Database : 2015-11-08.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Mikel - MIKEL-PC
# Running from : C:\Users\Mikel\Downloads\adwcleaner_5.018.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files (x86)\neurowise
[-] Folder Deleted : C:\Program Files (x86)\Free FLV Converter
[-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free FLV Converter
[-] Folder Deleted : C:\Users\Mikel\AppData\Roaming\ProgSense

***** [ Files ] *****

[-] File Deleted : C:\Users\Mikel\AppData\Roaming\Mozilla\Firefox\Profiles\8zb8mxm6.default\user.js
[-] File Deleted : C:\Users\Mikel\AppData\Roaming\Mozilla\Firefox\Profiles\8zb8mxm6.default\searchplugins\dregol.xml
[-] File Deleted : C:\windows\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CCC052E-BDEE-408A-BEA7-90914EF2964B}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{61F47056-E400-43D3-AF1E-AB7DFFD4C4AD}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E2B98EEA-EE55-4E9B-A8C1-6E5288DF785A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0F637868-BD05-4655-877F-A372F38B7587}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0FC010B5-1FA1-46C4-8C45-FA5B5FD993E3}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{119689AA-00D3-4AF5-94FC-E60AD64C0767}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2D22D9BA-EE10-427D-AC44-6389BF207371}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3A437A7B-1890-4385-A8E4-E8D95ACBCD95}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4F6150F6-6D68-4196-BFA4-910F38ACD4E4}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{626EC92B-F04A-466D-A0E7-EB31BDEE89E0}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8F106B81-326A-4D48-B2F8-DE7AA3E93968}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B2687F04-D41A-470B-AF0F-1EFAF9C286FE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CC581899-D841-4E6D-9CD0-BA562F2EA8EC}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E6A75EEA-FA46-4E55-ADA4-005F827B7511}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FEE0FDB9-DB08-415E-8257-10D45C25D3AD}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2974C985-8151-4DE5-B23C-B875F0A8522F}
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{58124A0B-DC32-4180-9BFF-E0E21AE34026}]
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{977AE9CC-AF83-45E8-9E03-E2798216E2D5}]
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}]
[-] Key Deleted : HKCU\Software\ProgSense
[-] Key Deleted : HKCU\Software\PRODUCTSETUP
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\SPPDCOM
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Free FLV Converter_is1
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Webfetti_52bar Uninstall Firefox
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Webfetti_52bar Uninstall Internet Explorer
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18C9E3869A16248439FE3FF9EB02207A
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5D8011310B2622942868A458964FFDC5
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6C63F7979DCC2154CB9591969A5CB89D
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6DD31E6C1A73B334383DF186676F4D20
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB3204F747B20694B8D49EF92D8DC94B
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C81E33A400B6F814E90C7A3354E2A3A5
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EDBF68C5F16790341B7C6FD7C7F8E4FC
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFA531D0F3A71504DA7AC6A11CE33739
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope]

***** [ Web browsers ] *****

[-] [C:\Users\Mikel\AppData\Roaming\Mozilla\Firefox\Profiles\8zb8mxm6.default\prefs.js] [Preference] Deleted : user_pref("browser.search.hiddenOneOffs", "Dregol,Yahoo,Bing,Amazon.com,eBay,Twitter,Wikipedia (en),DuckDuckGo");

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

*************************

C:\AdwCleaner[R1].txt - [24530 bytes] - [21/02/2013 03:30:33]
C:\AdwCleaner[R2].txt - [24591 bytes] - [21/02/2013 16:50:28]
C:\AdwCleaner[S1].txt - [4765 bytes] - [21/02/2013 16:50:44]
C:\AdwCleaner[S2].txt - [465 bytes] - [21/02/2013 16:57:17]

########## EOF - C:\AdwCleaner\AdwCleaner[C12].txt - [5522 bytes] ##########

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

more_horiz
Okay, Malware Bites found 25 pups. How do I print the log

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

more_horiz
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 7 Home Premium x64
Ran by Mikel on Sun 11/08/2015 at 15:19:40.64
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.DynamicBarButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.DynamicBarButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.FeedManager
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.FeedManager.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.HTMLMenu
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.HTMLMenu.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.HTMLPanel
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.HTMLPanel.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.MultipleButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.MultipleButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.PseudoTransparentPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.PseudoTransparentPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.Radio
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.Radio.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.RadioSettings
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.RadioSettings.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ScriptButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ScriptButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.SettingsPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.SettingsPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.SkinLauncher
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.SkinLauncher.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ThirdPartyInstaller
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ThirdPartyInstaller.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ToolbarProtector
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.ToolbarProtector.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.UrlAlertButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.UrlAlertButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.XMLSessionPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Webfetti_52.XMLSessionPlugin.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Update lucky leap
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Update neurowise
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Util lucky leap
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Util neurowise



~~~ Files

Successfully deleted: [File] C:\windows\SysWOW64\sho6AE.tmp
Successfully deleted: [File] C:\windows\SysWOW64\shoE524.tmp



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{02B26597-6815-4995-BBBB-A08B4BA340EB}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{1776FFB8-43CA-4282-ABC9-B85DB5878C31}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{1E7E698A-7E32-4960-950F-E02EE04F0DA9}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{3335AFEB-1984-4190-B683-6E2CCDB39AFA}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{5D91C3E6-A446-4C29-91EB-734DE5728372}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{8BEBB2DF-CB60-4A8D-B584-706A92D65CD5}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{91751C9E-BA65-4370-9585-EE3081E7D4E2}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{9ED17B11-D406-45A9-8467-E6A1DF40FD13}
Successfully deleted: [Empty Folder] C:\Users\Mikel\Appdata\Local\{B1EB79AE-2AAC-4585-AE1C-C58AA9BAA132}
Successfully deleted: [Folder] C:\Program Files (x86)\compuclever
Successfully deleted: [Folder] C:\Program Files (x86)\~[s p a m]~
Successfully deleted: [Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\~[s p a m]~
Successfully deleted: [Folder] C:\Users\Mikel\AppData\Roaming\compuclever
Successfully deleted: [Folder] C:\windows\SysWOW64\ai_recyclebin



~~~ FireFox

Successfully deleted: [File] C:\Users\Mikel\AppData\Roaming\mozilla\firefox\profiles\8zb8mxm6.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}.xpi
Emptied folder: C:\Users\Mikel\AppData\Roaming\mozilla\firefox\profiles\8zb8mxm6.default\minidumps [169 files]



~~~ Chrome


[C:\Users\Mikel\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Mikel\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Mikel\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Mikel\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/08/2015 at 15:27:33.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

more_horiz
Okay, Malware Bites found 25 pups. How do I print the log

Copy and paste the log here.

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

more_horiz
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/8/2015
Scan Time: 7:44 AM
Logfile: mambam report.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.11.08.03
Rootkit Database: v2015.11.04.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Mikel

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 460065
Time Elapsed: 2 hr, 27 min, 0 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 10
PUP.Optional.Wajam, HKLM\SOFTWARE\CLASSES\APPID\3045035B-3C14-4698-8AC4-ADB18CC42C1E, Quarantined, [7023dba0b5d6330391d3fe35a959e21e],
PUP.Optional.Wajam, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\3045035B-3C14-4698-8AC4-ADB18CC42C1E, Quarantined, [7023dba0b5d6330391d3fe35a959e21e],
PUP.Optional.Wajam, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\3045035B-3C14-4698-8AC4-ADB18CC42C1E, Quarantined, [7023dba0b5d6330391d3fe35a959e21e],
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\VC32LDR , Quarantined, [4d4649325d2ef343848a4a49976c34cc],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{46109D2E-14AB-43DA-9FBC-CEC649DA2C5C}, Quarantined, [9df622595b3064d2f79680fb1ae912ee],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{59948926-35C9-494A-ADAF-BEF419B1A60E}, Quarantined, [9af9e8939cef1f179bf2fb80d72c6f91],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{C10284B4-91AD-45C2-B818-7DCE51A39234}, Quarantined, [4c476615860526108805e9926e95da26],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{DBDC7D45-F399-43E1-94F8-3F56AFA50636}, Quarantined, [7f14f982bfcc2a0c8904542721e28f71],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{DBF0F9A4-A83E-49DF-A75E-91906163B4C1}, Quarantined, [296a4f2c9bf04aecfd905d1e90738d73],
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{F7F23974-E100-42BD-9694-FEBA0F1DF93C}, Quarantined, [96fd83f8345743f3e1ace7942ed5b14f],

Registry Values: 13
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\chrome.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [43503447adde06303dd0197acf342cd4]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\explorer.xxx|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [464dbac17714989e87866d26946f9967]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\firefox.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [603328532566da5c9d70771c3bc8b947]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\iexplore.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [1b786912aae1ba7c0c019af916ed7f81]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\software_removal_tool.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [157e5427b5d62511010c672ca75cf10f]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\software_reporter_tool.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [dcb7d6a53556b77fdf2ec3d028dbef11]
PUP.Optional.Trovi, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\VC32Ldr |{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130669234568618530, Quarantined, [4d4649325d2ef343848a4a49976c34cc]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{46109d2e-14ab-43da-9fbc-cec649da2c5c}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [9df622595b3064d2f79680fb1ae912ee]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{59948926-35c9-494a-adaf-bef419b1a60e}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [9af9e8939cef1f179bf2fb80d72c6f91]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{c10284b4-91ad-45c2-b818-7dce51a39234}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [4c476615860526108805e9926e95da26]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{dbdc7d45-f399-43e1-94f8-3f56afa50636}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [7f14f982bfcc2a0c8904542721e28f71]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{dbf0f9a4-a83e-49df-a75e-91906163b4c1}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [296a4f2c9bf04aecfd905d1e90738d73]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{f7f23974-e100-42bd-9694-feba0f1df93c}|AppPath, C:\Program Files (x86)\Webfetti_52\bar\1.bin, Quarantined, [96fd83f8345743f3e1ace7942ed5b14f]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 2
PUP.Optional.Dregol, C:\Users\Mikel\AppData\LocalLow\Microsoft\Internet Explorer\Services\Run_Dregol.ico, Quarantined, [aee53b400c7fd561d28710587f8421df],
PUP.Optional.FTDownloader, C:\Users\Mikel\AppData\Roaming\Mozilla\Firefox\Profiles\8zb8mxm6.default\extensions\ftdownloader2@ftdownloader.com.xpi, Quarantined, [395acbb094f7db5b49c808657a892fd1],

Physical Sectors: 0
(No malicious items detected)


(end)

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Dave. I think that got it, haven't seen the dlclient box lately.

Why won't my AV catch these PUPs. I'm running Kaspersky, which I understand is supposed to be pretty good. It catches everything else. I get popups from time to time from SecureAnywhere an AV that I uninstalled last year. There must be a trace of this program somewhere in my registry, it warns me that I'm not protected. I also have MS Essentials, but I keep it disabled. I'm wondering if this may be giving me false readings, like there are no PUPs when there are.

Is there anyway to enable a PUP scan in Kaspersky, or can you recommend something to scan for PUPs. They seem to be a re occurring problem

Thanks

descriptionHow can I remove dl client from my machine EmptyRe: How can I remove dl client from my machine

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Why won't my AV catch these PUPs

Because they are not viruses. PUPS stand for potentially unwanted programs. Although not really destructive, they can cause a lot of problems.
I get popups from time to time from SecureAnywhere an AV that I uninstalled last year. There must be a trace of this program somewhere in my registry, it warns me that I'm not protected. I also have MS Essentials, but I keep it disabled. I'm wondering if this may be giving me false readings, like there are no PUPs when there are.

There could be remnants left of that AV. Take on a look in C/ Program Files and see if there's anything left there.
Is there anyway to enable a PUP scan in Kaspersky, or can you recommend something to scan for PUPs.

I think the fulltime version if MBAM will catch those. You can try the free trial offered by MBAM and you will see popups that it has stopped some PUPS.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the How can I remove dl client from my machine EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on How can I remove dl client from my machine EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the How can I remove dl client from my machine EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check How can I remove dl client from my machine EsetAcceptTerms
•Click the How can I remove dl client from my machine EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check How can I remove dl client from my machine EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push How can I remove dl client from my machine EsetListThreats
•Push How can I remove dl client from my machine EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the How can I remove dl client from my machine EsetBack button.
•Push How can I remove dl client from my machine EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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