windows 7 64 bit freezes shortly after start up
Page 1 of 1
- Pontiac PowerNovice
-
OS : Windows 7
Posts : 5
Rubies : 943
Likes : 0
I have windows 7 Ultimate - 64 bit operating system that freezes shortly after startup -- works in safe mode. I have only used this system as the administrator. If I select another user besides administrator, it seems to work fine.
The problem started a couple weeks ago while I was using outlook 2007 in reply to a new email from a commercial vendor. Outlook hung up while I was replying or looking at an email from this vendor. I had to do a hard shut down of the system to get out of Outlook as the system was non responsive. That is when the freezing problem started. When I rebooted the system, the system froze shortly after startup (sometimes a minute to 3 minutes of use after startup).
I attempted to recover the system to an earlier date but as I was doing that the system froze and wiped out all of my earlier recovery dates.
I have learned that if I use a secondary user, the system does not hang up, or freeze. I have not attempted to use Outlook as a user because I did not want to corrupt that if Outlook is the problem. I also find that I cant access many of my files in user mode as the system tells me I have to be an administrator.
How do I determine where the problem is?
Some other considerations- I sent my wife an email from Outlook from my corrupt Outlook / system and her Outlook in MAC OS told her that there could be a problem with Outlook -- gave her an error that Outlook was experiencing a problem.
Please advise.
Thank you.
Pontiac Power
The problem started a couple weeks ago while I was using outlook 2007 in reply to a new email from a commercial vendor. Outlook hung up while I was replying or looking at an email from this vendor. I had to do a hard shut down of the system to get out of Outlook as the system was non responsive. That is when the freezing problem started. When I rebooted the system, the system froze shortly after startup (sometimes a minute to 3 minutes of use after startup).
I attempted to recover the system to an earlier date but as I was doing that the system froze and wiped out all of my earlier recovery dates.
I have learned that if I use a secondary user, the system does not hang up, or freeze. I have not attempted to use Outlook as a user because I did not want to corrupt that if Outlook is the problem. I also find that I cant access many of my files in user mode as the system tells me I have to be an administrator.
How do I determine where the problem is?
Some other considerations- I sent my wife an email from Outlook from my corrupt Outlook / system and her Outlook in MAC OS told her that there could be a problem with Outlook -- gave her an error that Outlook was experiencing a problem.
Please advise.
Thank you.
Pontiac Power
- Dr JayHead Admin
-
Power of Youth!
OS : Windows 10 Home & Pro, Android, Linux
Arch. : x64 (64-bit)
Anti-Malware : Bitdefender Total Security
Posts : 15182
Rubies : 289568
Likes : 160
Did you ever find a resolution for this problem? If so, please post the solution. If not, let me know and I can try to help.
Dr Jay

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff

Head Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff
- FreeBooterSite Admin
-
OS : Windows 10
Arch. : x64 (64-bit)
Anti-Malware : ESET Smart Security
Posts : 1851
Rubies : 765554
Likes : 175
Because Windows works while its in Safe Mode it indicates startup service or program causing the Windows to freeze. Please perform a clean boot state to find out if any one of the startup services or program causing the Windows to freeze.
How to perform a clean boot in Windows
How to perform a clean boot in Windows
FreeBooter

Co-Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ Fun Stuff
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum