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descriptionCTRL key may be broken

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Both CTRL keys are not working, I am unable to use the keyboard shortcuts. I thought it was something with the language setting, but I made sure it's set to English (USA). I also tested the onscreen keyboard and I am able to use the keyboard shortcuts, so I'm not sure if this is a software or hardware issue. I ordered a T5 screwdriver to open up the laptop and clean the keyboard, but I was wondering if you had any other insight on what may be wrong or anything else I can do. Thank you for any help you can provide!

descriptionRe: CTRL key may be broken

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Did you try another keyboard?

descriptionRe: CTRL key may be broken

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Yes, I tried using a wireless logitech keyboard with a USB adaptor and I was able to use the keyboard shortcuts just fine.

descriptionRe: CTRL key may be broken

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Evidently there is something amiss with the keyboard. It could be just some dirt or perhaps something more serious. There are many videos on YouTube on how to clean laptop keyboards.

descriptionRe: CTRL key may be broken

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Ok, I'll try it out, thank you!

descriptionRe: CTRL key may be broken

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You're welcome. Good luck.
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