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Just another slow laptop

2 posters

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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It is still very slow and even as I type takes a while for the letters and words to come up. IE took a good 30 seconds to load. Every windows command has a more than normal delay.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Could you please tell me the size of the hard drive and how much free space you have remaining?

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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245 GB free of 278 GB

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Here you go;

Process CPU Private Bytes Working Set PID Description Company Name Command Line
System Idle Process 96.71 0 K 24 K 0
System 0.46 112 K 52 K 4
Interrupts 0.54 0 K 0 K n/a Hardware Interrupts and DPCs
smss.exe 688 K 80 K 280
csrss.exe 2,300 K 1,632 K 376
conhost.exe 1,076 K 120 K 1272
wininit.exe 1,672 K 124 K 440
services.exe 5,932 K 5,524 K 496
svchost.exe 0.01 5,080 K 4,152 K 676 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k DcomLaunch
unsecapp.exe 2,100 K 2,116 K 3672 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation C:\windows\system32\wbem\unsecapp.exe -Embedding
WmiPrvSE.exe 3,100 K 4,100 K 744
WmiPrvSE.exe 3,944 K 7,352 K 1572
svchost.exe < 0.01 5,280 K 4,824 K 752 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k RPCSS
svchost.exe 23,344 K 11,476 K 836 Host Process for Windows Services Microsoft Corporation C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
audiodg.exe 18,200 K 18,716 K 4452
svchost.exe 0.03 108,232 K 100,476 K 876 Host Process for Windows Services Microsoft Corporation C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
wlanext.exe < 0.01 1,980 K 1,840 K 1264
WUDFHost.exe 2,104 K 1,160 K 2180
dwm.exe 0.54 55,508 K 22,288 K 328 Desktop Window Manager Microsoft Corporation "C:\windows\system32\Dwm.exe"
svchost.exe 8,872 K 9,976 K 928 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k LocalService
svchost.exe < 0.01 37,856 K 31,588 K 960 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k netsvcs
taskeng.exe 2,060 K 5,336 K 4428
GoogleUpdate.exe 2,204 K 1,024 K 4588
stacsv64.exe < 0.01 13,152 K 3,052 K 1004 IDT PC Audio TPE IDT, Inc. C:\Program Files\IDT\WDM\STacSV64.exe
svchost.exe < 0.01 15,960 K 10,120 K 1116 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k NetworkService
spoolsv.exe 7,716 K 4,136 K 1360 Spooler SubSystem App Microsoft Corporation C:\windows\System32\spoolsv.exe
svchost.exe 11,756 K 10,044 K 1388 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
btwdins.exe 2,624 K 2,932 K 1488 Bluetooth Support Server Broadcom Corporation. C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
svchost.exe 5,700 K 4,808 K 1532 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
NOBuAgent.exe < 0.01 2,568 K 784 K 1580 Dell DataSafe Online Service Dell, Inc. "C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe" SERVICE
SftService.exe 4,296 K 1,780 K 1660 "C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE"
Toaster.exe 0.09 59,672 K 12,620 K 1124
STService.exe 3,724 K 3,788 K 2396
WLIDSVC.EXE 4,644 K 2,148 K 1812 "C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE"
WLIDSVCM.EXE 1,504 K 112 K 1964
svchost.exe < 0.01 2,080 K 1,096 K 892 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k bthsvcs
DeliveryService.exe < 0.01 31,368 K 11,592 K 2648 Dell Digital Delivery Windows Service Dell Products, LP. "C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe"
IAStorDataMgrSvc.exe 0.01 15,072 K 1,636 K 2864 IAStorDataSvc Intel Corporation "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe"
LMS.exe 0.02 2,464 K 1,652 K 2948 Local Manageability Service Intel Corporation C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
svchost.exe < 0.01 40,752 K 28,864 K 2152 Host Process for Windows Services Microsoft Corporation C:\windows\System32\svchost.exe -k secsvcs
SearchIndexer.exe < 0.01 26,932 K 14,028 K 1192 Microsoft Windows Search Indexer Microsoft Corporation C:\windows\system32\SearchIndexer.exe /Embedding
SearchFilterHost.exe 5,076 K 8,768 K 2716
SearchProtocolHost.exe < 0.01 3,524 K 8,384 K 4328
SearchProtocolHost.exe < 0.01 2,696 K 7,320 K 3100 Microsoft Windows Search Protocol Host Microsoft Corporation "C:\windows\system32\SearchProtocolHost.exe" Global\UsGthrFltPipeMssGthrPipe_S-1-5-21-2784060838-1555932679-2798245614-10008_ Global\UsGthrCtrlFltPipeMssGthrPipe_S-1-5-21-2784060838-1555932679-2798245614-10008 1 -2147483646 "Software\Microsoft\Windows Search" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot)" "C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc" "DownLevelDaemon" "1"
UNS.exe 5,692 K 5,596 K 1988 User Notification Service Intel Corporation "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe"
taskhost.exe < 0.01 16,244 K 12,516 K 2168 Host Process for Windows Tasks Microsoft Corporation "taskhost.exe"
svchost.exe 2,692 K 2,864 K 2508 Host Process for Windows Services Microsoft Corporation C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
lsass.exe 5,076 K 6,504 K 520 Local Security Authority Process Microsoft Corporation C:\windows\system32\lsass.exe
lsm.exe 2,724 K 1,744 K 532
csrss.exe 0.20 3,500 K 9,048 K 460
winlogon.exe 3,144 K 2,000 K 584
explorer.exe 0.21 44,008 K 42,384 K 2904 Windows Explorer Microsoft Corporation C:\windows\Explorer.EXE
chrome.exe 0.01 29,988 K 31,028 K 2460 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
chrome.exe < 0.01 35,244 K 1,432 K 3272 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=gpu-process --channel="2460.0.310711195\34413703" --disable-d3d11 --supports-dual-gpus=false --gpu-driver-bug-workarounds=1,6,17,38 --disable-accelerated-video-decode --gpu-vendor-id=0x8086 --gpu-device-id=0x0046 --gpu-driver-vendor="Intel Corporation" --gpu-driver-version=8.15.10.2342 --ignored=" --type=renderer " /prefetch:822062411
iexplore.exe < 0.01 25,740 K 50,904 K 4360 Internet Explorer Microsoft Corporation "C:\Program Files\Internet Explorer\iexplore.exe"
iexplore.exe < 0.01 113,340 K 115,772 K 1296 Internet Explorer Microsoft Corporation "C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" SCODEF:4360 CREDAT:267521 /prefetch:2
procexp.exe 2,680 K 6,776 K 2108 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\Joni\AppData\Local\Temp\Temp1_ProcessExplorer.zip\procexp.exe"
procexp64.exe 1.08 22,944 K 39,756 K 2068 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\Joni\AppData\Local\Temp\Temp1_ProcessExplorer.zip\procexp.exe"
DSUpd.exe 14,724 K 1,832 K 864
AAM Updates Notifier.exe < 0.01 6,472 K 2,596 K 3084 AAM Updates Notifier Application Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe"
Creative Cloud.exe 0.02 17,108 K 16,636 K 3408 Adobe Creative Cloud Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
AdobeIPCBroker.exe 0.01 3,332 K 1,832 K 3660 Adobe IPC Broker Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe" "-launchedbyvulcan"
CoreSync.exe 0.01 13,416 K 6,300 K 3232 Core Sync "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe"
Adobe CEF Helper.exe 13,940 K 2,192 K 3628 Adobe CEF Helper Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe" --type=renderer --no-sandbox --lang=en-US --lang=en-US --log-severity=disable --channel="3408.0.2115440079\395510701" /prefetch:3
jusched.exe 1,480 K 424 K 3436 Java Update Scheduler Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Open you Windows Task Manager, click on the Processes tab, select Toaster.exe and click on end process. Check to see if that makes any difference.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Interesting. Seems to initially work. It said this is a Dell backup. Why does this work, do I need it and will it start again on reboot?

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Why does this work, do I need it and will it start again on reboot?.

You may find some more information here. It is supposed to be part of a backup program by Dell. They suggest that you may contact Dell about this problem.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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Thank you. I will post under another topic if anything else comes up.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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I will leave this thread open for a while. Please post here if something else comes up.

descriptionJust another slow laptop - Page 2 EmptyRe: Just another slow laptop

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