No, it still cannot access the Windows Installer. I also double checked and turned on the Windows Installer. It was set to automatic but wasn't started so I started it. However, the error still showed up. I've also lost my sound while trying to play anything off of the internet. I'm also unable to open IE or download a new version of it. I've always used Chrome but thought I'd see if I had the same issue with IE but when I open the browser it opens briefly then closes automatically. I downloaded Firefox and I can't get Flash to download in order to watch any videos on that browser as well.