Hey
Everytime I open my internet an extra tab called "mystartsearch" opens as well.
I have gone into the settings tab and removed all add ons, but it keeps coming back.
I have also run the 3 programs you suggest and will now include the reports.
Regards,
Marthinus
Report 1
# AdwCleaner v4.105 - Report created 12/12/2014 at 10:27:58
# Updated 08/12/2014 by Xplode
# Database : 2014-12-08.2 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_4.105.exe
# Option : Clean
***** [ Services ] *****
Service Deleted : Skype C2C Service
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17420
-\\ Google Chrome v39.0.2171.71
[C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Startup_URLs] : hxxp://www.mystartsearch.com/?type=hp&ts=1417369056&from=wpc&uid=HitachiXHTS545025B9A300_091113PB42061SCV2AELX
[C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Startup_URLs] : hxxp://www.mystartsearch.com/?type=hp&ts=1417369056&from=wpc&uid=HitachiXHTS545025B9A300_091113PB42061SCV2AELX
*************************
AdwCleaner[R0].txt - [3443 octets] - [31/10/2013 10:54:44]
AdwCleaner[R1].txt - [10599 octets] - [21/06/2014 16:14:59]
AdwCleaner[R2].txt - [1460 octets] - [26/09/2014 15:10:07]
AdwCleaner[R3].txt - [1164 octets] - [02/10/2014 20:01:33]
AdwCleaner[R4].txt - [1310 octets] - [17/10/2014 12:47:33]
AdwCleaner[R5].txt - [1709 octets] - [22/11/2014 15:59:51]
AdwCleaner[R6].txt - [1773 octets] - [22/11/2014 16:04:21]
AdwCleaner[R7].txt - [3092 octets] - [30/11/2014 20:32:13]
AdwCleaner[R8].txt - [2541 octets] - [12/12/2014 10:19:39]
AdwCleaner[S0].txt - [3495 octets] - [31/10/2013 10:57:33]
AdwCleaner[S1].txt - [8952 octets] - [21/06/2014 16:17:33]
AdwCleaner[S2].txt - [1539 octets] - [26/09/2014 15:11:14]
AdwCleaner[S3].txt - [1226 octets] - [02/10/2014 20:03:08]
AdwCleaner[S4].txt - [1367 octets] - [17/10/2014 12:49:37]
AdwCleaner[S5].txt - [1846 octets] - [22/11/2014 16:06:01]
AdwCleaner[S6].txt - [3779 octets] - [30/11/2014 20:35:13]
AdwCleaner[S7].txt - [2476 octets] - [12/12/2014 10:27:58]
########## EOF - C:\AdwCleaner\AdwCleaner[S7].txt - [2536 octets] ##########
Report 2:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 2014/12/12
Scan Time: 09:38:05 AM
Logfile: mbam 12-12-2014_1.txt
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.12.02
Rootkit Database: v2014.12.08.03
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 340920
Time Elapsed: 20 min, 44 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 2
PUP.Optional.MyStartSearch.A, C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.mystartsearch.com_0.localstorage, Quarantined, [1dd5461b304c3501a8f0ce7f7390738d],
PUP.Optional.MyStartSearch.A, C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.mystartsearch.com_0.localstorage-journal, Quarantined, [1fd3e8795527979fdbbd56f733d0da26],
Physical Sectors: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware
www.malwarebytes.org
Update, 2014/12/12 09:34:22 AM, SYSTEM, USER-PC, Manual, program, 2.0.3.1025, 2.0.4.1028,
Update, 2014/12/12 09:35:57 AM, SYSTEM, USER-PC, Manual, Remediation Database, 2013.10.16.1, 2014.12.6.1,
Update, 2014/12/12 09:35:57 AM, SYSTEM, USER-PC, Manual, Rootkit Database, 2014.11.18.1, 2014.12.8.3,
Update, 2014/12/12 09:36:24 AM, SYSTEM, USER-PC, Manual, Malware Database, 2014.11.20.6, 2014.12.12.2,
Scan, 2014/12/12 10:12:16 AM, SYSTEM, USER-PC, Manual, Start:2014/12/12 09:38:05 AM, Duration:20 min 44 sec, Threat Scan, Completed, 0 Malware Detections, 2 Non-Malware Detections,
(end)
Report 3:
Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 51
Java 8
Java version 32-bit out of Date!
Adobe Flash Player 15.0.0.239 Flash Player out of Date!
Adobe Reader XI
Google Chrome (39.0.2171.65)
Google Chrome (39.0.2171.71)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
Everytime I open my internet an extra tab called "mystartsearch" opens as well.
I have gone into the settings tab and removed all add ons, but it keeps coming back.
I have also run the 3 programs you suggest and will now include the reports.
Regards,
Marthinus
Report 1
# AdwCleaner v4.105 - Report created 12/12/2014 at 10:27:58
# Updated 08/12/2014 by Xplode
# Database : 2014-12-08.2 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_4.105.exe
# Option : Clean
***** [ Services ] *****
Service Deleted : Skype C2C Service
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17420
-\\ Google Chrome v39.0.2171.71
[C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Startup_URLs] : hxxp://www.mystartsearch.com/?type=hp&ts=1417369056&from=wpc&uid=HitachiXHTS545025B9A300_091113PB42061SCV2AELX
[C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Startup_URLs] : hxxp://www.mystartsearch.com/?type=hp&ts=1417369056&from=wpc&uid=HitachiXHTS545025B9A300_091113PB42061SCV2AELX
*************************
AdwCleaner[R0].txt - [3443 octets] - [31/10/2013 10:54:44]
AdwCleaner[R1].txt - [10599 octets] - [21/06/2014 16:14:59]
AdwCleaner[R2].txt - [1460 octets] - [26/09/2014 15:10:07]
AdwCleaner[R3].txt - [1164 octets] - [02/10/2014 20:01:33]
AdwCleaner[R4].txt - [1310 octets] - [17/10/2014 12:47:33]
AdwCleaner[R5].txt - [1709 octets] - [22/11/2014 15:59:51]
AdwCleaner[R6].txt - [1773 octets] - [22/11/2014 16:04:21]
AdwCleaner[R7].txt - [3092 octets] - [30/11/2014 20:32:13]
AdwCleaner[R8].txt - [2541 octets] - [12/12/2014 10:19:39]
AdwCleaner[S0].txt - [3495 octets] - [31/10/2013 10:57:33]
AdwCleaner[S1].txt - [8952 octets] - [21/06/2014 16:17:33]
AdwCleaner[S2].txt - [1539 octets] - [26/09/2014 15:11:14]
AdwCleaner[S3].txt - [1226 octets] - [02/10/2014 20:03:08]
AdwCleaner[S4].txt - [1367 octets] - [17/10/2014 12:49:37]
AdwCleaner[S5].txt - [1846 octets] - [22/11/2014 16:06:01]
AdwCleaner[S6].txt - [3779 octets] - [30/11/2014 20:35:13]
AdwCleaner[S7].txt - [2476 octets] - [12/12/2014 10:27:58]
########## EOF - C:\AdwCleaner\AdwCleaner[S7].txt - [2536 octets] ##########
Report 2:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 2014/12/12
Scan Time: 09:38:05 AM
Logfile: mbam 12-12-2014_1.txt
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.12.02
Rootkit Database: v2014.12.08.03
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 340920
Time Elapsed: 20 min, 44 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 2
PUP.Optional.MyStartSearch.A, C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.mystartsearch.com_0.localstorage, Quarantined, [1dd5461b304c3501a8f0ce7f7390738d],
PUP.Optional.MyStartSearch.A, C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.mystartsearch.com_0.localstorage-journal, Quarantined, [1fd3e8795527979fdbbd56f733d0da26],
Physical Sectors: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware
www.malwarebytes.org
Update, 2014/12/12 09:34:22 AM, SYSTEM, USER-PC, Manual, program, 2.0.3.1025, 2.0.4.1028,
Update, 2014/12/12 09:35:57 AM, SYSTEM, USER-PC, Manual, Remediation Database, 2013.10.16.1, 2014.12.6.1,
Update, 2014/12/12 09:35:57 AM, SYSTEM, USER-PC, Manual, Rootkit Database, 2014.11.18.1, 2014.12.8.3,
Update, 2014/12/12 09:36:24 AM, SYSTEM, USER-PC, Manual, Malware Database, 2014.11.20.6, 2014.12.12.2,
Scan, 2014/12/12 10:12:16 AM, SYSTEM, USER-PC, Manual, Start:2014/12/12 09:38:05 AM, Duration:20 min 44 sec, Threat Scan, Completed, 0 Malware Detections, 2 Non-Malware Detections,
(end)
Report 3:
Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 51
Java 8
Java version 32-bit out of Date!
Adobe Flash Player 15.0.0.239 Flash Player out of Date!
Adobe Reader XI
Google Chrome (39.0.2171.65)
Google Chrome (39.0.2171.71)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````