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descriptionCan't Update AdobeAIR in Windows 7 EmptyCan't Update AdobeAIR in Windows 7

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I am running Windows 7 Professional Service Pack 1 on a Dell Optiplex 9020 computer.

I have Adobe Air installed but every time it asks me to update AdobeAIRInstaller I get the following message:

"Sorry, an error has occurred. An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."

Any help would be appreciated.

John

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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Are you the Administrator?

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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No, but I have administrator privileges. I tried to switch Users to Administrator but I can't seem to get there. I tried to uninstall through Control Panel and that did not work. In addition updating Adobe Air worked for a long time but just suddenly stopped allowing it to be updated.

Any suggestions?

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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Go into All Programs and see if it has its own uninstaller.

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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I can't find it in All Programs

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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If you can't find it in Program and Features or All Programs, there's a good chance it hasn't been installed. Look for it in your C drive under Program Files.

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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It isn't there either. I tried to download and install it, and it gives me that same Update box and the same error message. I have a couple of programs that use Adobe Air and they still run, so it is somewhere on my computer.

descriptionCan't Update AdobeAIR in Windows 7 EmptyRe: Can't Update AdobeAIR in Windows 7

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