Could you try uninstalling and re-installing Chrome.
Please download Farbar Service Scanner to the desktop and run it on the computer with the issue.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Make sure FRST is run under administrator privileges.
Make sure that the Whitelist section is checked.Otherwise, the log will be very long.
You Security programs may prevent the tool from running. If this happens, disable the security program until the scan is completed.
Please download Farbar Service Scanner to the desktop and run it on the computer with the issue.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Make sure FRST is run under administrator privileges.
Make sure that the Whitelist section is checked.Otherwise, the log will be very long.
You Security programs may prevent the tool from running. If this happens, disable the security program until the scan is completed.
- Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
- Press "Scan".
- It will create a log (FSS.txt) in the same directory the tool is run.
- Please copy and paste the log to your reply.
- The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.