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Microsoft Phishing Scam

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descriptionRe: Microsoft Phishing Scam

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I don't see Poker Stars on my programs list in Control Panel. I was not aware I ran Poker Stars. Another way to get rid of it?

It's listed there in your installed program. You can look for it in your C drive under Program Files.
The scammer instructed me to open the Run window and type eventvwr. there are 3 entries still on my run window that are from this episode.The other 2 are prefetch virus, www.teamviewer.com. When I reopened eventvwr to turn it off, I got another message, link to screen grab attached.

can the scammer still access my computer?.

There should have been a password generated by your computer which would give him access to your computer. This was a one-time event and won't happen again unless you give permission for remote assistance again.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionRe: Microsoft Phishing Scam

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Hi SuperDave,
Finished the ESET scan with NO threats found. No report to include

descriptionRe: Microsoft Phishing Scam

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Found it!

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=b2fc855bb3802e46961ee8b84445847c
# engine=18177
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2014-05-08 03:20:09
# local_time=2014-05-08 08:20:09 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=3592 16777213 83 88 0 150138505 0 0
# compatibility_mode=5893 16776574 100 94 25082599 151105859 0 0
# scanned=358579
# found=0
# cleaned=0
# scan_time=47023

descriptionRe: Microsoft Phishing Scam

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I notice that ESET is in my programs list in the control panel now. should i uninstall it?
Also in the list of programs installed yesterday was AntiLoggerSDK v1.7.6.367 published by Zemana Ltd. Was this part of the cleanup and should I uninstall it as well?
thanks

descriptionRe: Microsoft Phishing Scam

more_horiz
I notice that ESET is in my programs list in the control panel now. should i uninstall it?
Also in the list of programs installed yesterday was AntiLoggerSDK v1.7.6.367 published by Zemana Ltd. Was this part of the cleanup and should I uninstall it as well?

I thought the Antilogger was installed by yourself. You can uninstall both.
Is this computer used for financial transactions?

descriptionRe: Microsoft Phishing Scam

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Financial transactions? Not a lot, but some. I shop with a credit card...look at bank balance. have quick books.

descriptionRe: Microsoft Phishing Scam

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financial transaction? yes, some. bank balance....credit card purchases, quick books. why?

descriptionRe: Microsoft Phishing Scam

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You should change your passwords. Also, check with your bank to see if they provide security such as Trusteer Rapport which protects your security while on-line with your bank or any other site you wish to be protected. You can find more information here.

descriptionRe: Microsoft Phishing Scam

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thanks so much for all your help superdave.

descriptionRe: Microsoft Phishing Scam

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You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.
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