Hi
I am failing to be able to remove a program: File.org, and am hoping you can help.
File.org is causing prompts for me to upgrade programmes, via a window on the bottom right of the start-up screen. I have followed it several times, and it doesn't appear to cause any problems, but it appears to be slowing down my start-up, and on inspection of the net, at best it appears to be an unnecessary add-on.
The File,org website says that it can be removed by the standard Add/remove, but I can't see the file there. They then advise one to re-instal the programme, but I am loath to do that!
I have run Ccleaner, Malwarebytes and McAfee, and all now are showiing no issues.
I have also run ADWCleaner, and post the log below.
I run Windows XP.
So
1. do you advise that I should remove this programme?
2 How should I proceed?
The ADWCleaner log:
# AdwCleaner v3.018 - Report created 08/02/2014 at 10:24:37
# Updated 28/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Yule family - YULES
# Running from : C:\Documents and Settings\Yule family\Desktop\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
File Found : C:\alotserviceruntime.log
Folder Found C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\UpdaterEX
Folder Found C:\Documents and Settings\Yule family\Application Data\Movdap
Folder Found C:\Documents and Settings\Yule family\Application Data\UpdaterEX
Folder Found C:\Documents and Settings\Yule family\Application Data\Web Cake
Folder Found C:\Program Files\Conduit
Folder Found C:\Program Files\Movdap
Folder Found C:\Program Files\Web Cake
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\smartbar
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3287810
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\ieakfmpjhljbpbfpldjkddkjmmgjmgon
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\Software\Tarma Installer
***** [ Browsers ] *****
-\\ Internet Explorer v8.0.6001.18702
-\\ Google Chrome v32.0.1700.107
[ File : C:\Documents and Settings\Yule family\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [2383 octets] - [08/02/2014 10:24:37]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2443 octets] ##########
thanks
I am failing to be able to remove a program: File.org, and am hoping you can help.
File.org is causing prompts for me to upgrade programmes, via a window on the bottom right of the start-up screen. I have followed it several times, and it doesn't appear to cause any problems, but it appears to be slowing down my start-up, and on inspection of the net, at best it appears to be an unnecessary add-on.
The File,org website says that it can be removed by the standard Add/remove, but I can't see the file there. They then advise one to re-instal the programme, but I am loath to do that!
I have run Ccleaner, Malwarebytes and McAfee, and all now are showiing no issues.
I have also run ADWCleaner, and post the log below.
I run Windows XP.
So
1. do you advise that I should remove this programme?
2 How should I proceed?
The ADWCleaner log:
# AdwCleaner v3.018 - Report created 08/02/2014 at 10:24:37
# Updated 28/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Yule family - YULES
# Running from : C:\Documents and Settings\Yule family\Desktop\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
File Found : C:\alotserviceruntime.log
Folder Found C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\UpdaterEX
Folder Found C:\Documents and Settings\Yule family\Application Data\Movdap
Folder Found C:\Documents and Settings\Yule family\Application Data\UpdaterEX
Folder Found C:\Documents and Settings\Yule family\Application Data\Web Cake
Folder Found C:\Program Files\Conduit
Folder Found C:\Program Files\Movdap
Folder Found C:\Program Files\Web Cake
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\smartbar
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3287810
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\ieakfmpjhljbpbfpldjkddkjmmgjmgon
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\Software\Tarma Installer
***** [ Browsers ] *****
-\\ Internet Explorer v8.0.6001.18702
-\\ Google Chrome v32.0.1700.107
[ File : C:\Documents and Settings\Yule family\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [2383 octets] - [08/02/2014 10:24:37]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2443 octets] ##########
thanks