hi dave
things just went from bad to worse (i couldn't get back on GeekPolice) and so i called dell to ask for a flash drive to reinstall my OS which i did myself this morning. i couldn't open in safe mode or install or run anything. maybe its a crock but everything was pointing to a corrupted OS. i really appreciate your help in getting rid of the malware. you have been really patient. thanks again.
things just went from bad to worse (i couldn't get back on GeekPolice) and so i called dell to ask for a flash drive to reinstall my OS which i did myself this morning. i couldn't open in safe mode or install or run anything. maybe its a crock but everything was pointing to a corrupted OS. i really appreciate your help in getting rid of the malware. you have been really patient. thanks again.