Viruses

I use Google Chrome.

Does the same thing happen with Internet Explorer?

I have tried to remove mypc backup but have not been successful.

Did you go to Control Panel, Programs and Features and try to uninstall it there? Please don't try to do any thing in the Registry.

i don't use IE. don't even have it installed.

yes, i tried looking for it under programs & features but it is not listed. at least i don't recognize it. is it time for me to take my computer in and pay to have someone clean it up for me? i am beginning to feel that it is.

I get an "SSL Connection Error" message or "this website is not available" when i try and open certain websites.

thanks again for all your help.

i don't use IE. don't even have it installed.

If you have Windows, you have IE. It just you have version 10 of IE in the Security log. I just want to know if it does the same thing with IE as it does with Google.

is it time for me to take my computer in and pay to have someone clean it up for me? i am beginning to feel that it is.

I seriously doubt that any repair shop will clean the computer. They will probably just do a format and a re-install of the OS.

I get an "SSL Connection Error" message or "this website is not available" when i try and open certain websites.

Please check this link. You probably won't get this error on IE.

i am sure i have IE but how do i launch it if i can't find it ?

so this looks like something i need to buy. is that correct?

by the way, what is 7 Zip 9.20?

i am sure i have IE but how do i launch it if i can't find it ?

Click on Start and see if it's there or you can click on My Computer, the C drive, Program Files, click on Internet Explorer and click on ieexplorer. That's the one with large e symbol

so this looks like something i need to buy. is that correct?

No, it's installed with Windows.

by the way, what is 7 Zip 9.20?.

You can find the answer here.

found IE. worse than chrome.
Windows 8 search tools are confusing.
already read the 7 zip stuff and didn't understand a word of it other than its open source. i guess the question is, do i need to have it?

the 7 zip stuff and didn't understand a word of it other than its open source. i guess the question is, do i need to have it?.

No, I don't believe you do with Windows 8.

Download the Fix IE Utility to your desktop.

Before running the utility, make sure that all your Internet Explorer windows are closed!

* Extract the contents of the .zip file to your desktop.
* Double click the Fix IE Utility button to run the tool.
* Click Run Utility
* Click OK when you see 'Re-registered all files'
* Open Internet Explorer and see how it works.

sorry but no change to IE. on the link i used it said that Fix IE utility had been tested on IE 7, IE 8 and IE 9, on Windows Vista & Windows 7. I have IE 10 so maybe it doesn't work on that version.

sascha wrote:

sorry but no change to IE.  on the link i used it said that Fix IE utility had been tested on  IE 7, IE 8 and IE 9, on Windows Vista & Windows 7.  I have IE 10 so maybe it doesn't work on that version.

You should have version 11. Please try to update IE and see what happens.

it won't let me. says it can't run on my pc. attempted several times.

says my OS is not supported. need 7 SP1 or Server 2008 R2 SP1 to install IE 11

IE is way way worse now than chrome. at least with chrome i can access some websites, even if i can't navigate very well within them. e.g. i can access CNN but can't run any videos. some photos still not loading properly in facebook, CNN etc.

1. Download this diagnostics tool MGADiag.ext and save this to your Desktop.
2. Double-click on MGADiag.exe and click Continue
3. When the program has finished, click on Copy
4. Post the results in your next reply.

won't let me run it.

sascha wrote:

won't let me run it.

What kind of message are you receiving?