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Sick Laptop

2 posters

descriptionSick Laptop EmptySick Laptop

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Hi again. Love this site.... I have not needed to use it for a few years. But I now have a sick laptop. It is running Windows Vista. The problem that I am having is it locks up every few minutes and forces me to restart it. I have not been able to download and run "AdwCleaner.exe" yet. I will keep working on that and post the results if I can keep it running long enough. Any tips before then would be great. Thanks!

descriptionSick Laptop EmptyRe: Sick Laptop

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racafrustrated wrote:
Hi again.  Love this site....  I have not needed to use it for a few years.  But I now have a sick laptop.  It is running Windows Vista.  The problem that I am having is it locks up every few minutes and forces me to restart it.  I have not been able to download and run "AdwCleaner.exe" yet.  I will keep working on that and post the results if I can keep it running long enough.  Any tips before then would be great.  Thanks!
You could try booting in Safe Mode.

descriptionSick Laptop EmptyRe: Sick Laptop

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# AdwCleaner v3.013 - Report created 24/11/2013 at 11:22:10
# Updated 24/11/2013 by Xplode
# Operating System : Windows (TM) Vista Home Premium Service Pack 2 (64 bits)
# Username : Candi - CANDI-BLUEJR
# Running from : C:\Users\Public\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : CltMngSvc
Service Deleted : WajamUpdaterV3

***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\AVG Secure Search
[!] Folder Deleted : C:\ProgramData\AVG Security Toolbar
[!] Folder Deleted : C:\ProgramData\SpeedyPC Software
[!] Folder Deleted : C:\ProgramData\Systweak
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced System Protector
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro
[!] Folder Deleted : C:\Program Files (x86)\Advanced System Protector
[!] Folder Deleted : C:\Program Files (x86)\AVG Secure Search
[!] Folder Deleted : C:\Program Files (x86)\facemoods.com
[!] Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
[!] Folder Deleted : C:\Program Files (x86)\RegClean Pro
[!] Folder Deleted : C:\Program Files (x86)\Searchprotect
[!] Folder Deleted : C:\Program Files (x86)\Wajam
[!] Folder Deleted : C:\Program Files (x86)\First Alert Storm Team
[!] Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\Local\AVG Security Toolbar
[!] Folder Deleted : C:\Users\Candi\AppData\Local\OpenCandy
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Searchprotect
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Wajam
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Temp\Smartbar
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\AVG Secure Search
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\AVG Security Toolbar
[!] Folder Deleted : C:\Users\Candi\AppData\LocalLow\facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\DriverCure
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\OpenCandy
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\SpeedyPC Software
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Systweak
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\First Alert Storm Team
[!] Folder Deleted : C:\Users\Ray\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\Ray\AppData\LocalLow\facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\Extensions\{EB9394A3-4AD6-4918-9537-31A1FD8E8EDF}
[!] Folder Deleted : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\Extensions\ffxtlbr@Facemoods.com
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihflimipbcaljfnojhhknppphnnciiif
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
[!] Folder Deleted : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Users\Public\Desktop\Advanced System Protector.lnk
File Deleted : C:\Users\Public\Desktop\RegClean Pro.lnk
File Deleted : C:\Windows\Uninstall.exe
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\fcmdSrch.xml
File Deleted : C:\Windows\System32\Tasks\Advanced System Protector_startup
File Deleted : C:\Windows\System32\Tasks\RegClean Pro
File Deleted : C:\Windows\Tasks\RegClean Pro_DEFAULT.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_DEFAULT
File Deleted : C:\Windows\Tasks\RegClean Pro_UPDATES.job
File Deleted : C:\Windows\System32\Tasks\RegClean Pro_UPDATES

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ihflimipbcaljfnojhhknppphnnciiif
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escrtBtn.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.escrtSrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.escrtSrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.facemoodsHlpr
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.facemoodsHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.xtrnl
Key Deleted : HKLM\SOFTWARE\Classes\facemoods.xtrnl.1
Key Deleted : HKLM\SOFTWARE\Classes\facemoodsApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\facemoodsApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{AD25754E-D76C-42B3-A335-2F81478B722F}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64182481-4F71-486B-A045-B233BD0DA8FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{929801A8-4AEF-4D12-BE31-D85BF666452B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-9990-79A187E2698F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A5B99E41-E157-4209-8AAC-DB003A816079}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AD20D01C-C939-4DD2-8C55-56935A48987E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DB4E9724-F518-4DFD-9C7C-78B52103CAB9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DDE2C74F-58CC-4D71-8CE1-09DEBB8CFB78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E95EAD3F-18C6-4304-9DC6-BD6FD8E11D37}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{542FA950-C57A-4E17-B3E1-D935DFE15DEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5B035F86-41B5-40F1-AAAD-3D219F30244E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6365AC7B-9920-4D8B-AF5D-3BDFEAC340A8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6A934270-717F-4BC3-BA59-BC9BED47A8D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{74C012C4-00FB-4F04-9AFB-4AD5449D2018}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{78888F8B-D5E4-43CE-89F5-C8C18223AF64}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79B13431-CCAC-4097-8889-D0289E5E924F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8B8558F6-DC26-4F39-8417-34B8934AA459}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C8D5C57-3CAD-4CF9-BCAD-F873678DA883}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{981334CB-7B8B-431F-B86D-67B7426B125B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E393F82-2644-4AB6-B994-1AD39D6C59EE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A3A2A5C0-1306-4D1A-A093-9CECA4230002}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9379648-F6EB-4F65-A624-1C10411A15D0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1C2FC43-F042-4F17-AEDB-C5ABF3B42E4B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C8D424EF-CB21-49A0-8659-476FBAB0F8E8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F16AB1DB-15C0-4456-A29E-4DF24FB9E3D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F7EC6286-297C-4981-9DCC-FD7F57BC24C9}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{12A5F606-B1EC-474C-83ED-95E99FD8058E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{AD25754E-D76C-42B3-A335-2F81478B722F}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{64182481-4F71-486B-A045-B233BD0DA8FC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{64182481-4F71-486B-A045-B233BD0DA8FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DB4E9724-F518-4DFD-9C7C-78B52103CAB9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{64182481-4F71-486B-A045-B233BD0DA8FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DB4E9724-F518-4DFD-9C7C-78B52103CAB9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FFDF9EF3-3C3A-4F05-9A6E-5D3B778EC567}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0D7562AE-8EF6-416D-A838-AB665251703A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{DB4E9724-F518-4DFD-9C7C-78B52103CAB9}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\facemoods.com
Key Deleted : HKCU\Software\SpeedyPC Software
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\Wajam
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\First Alert Storm Team
Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\facemoods.com
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\SpeedyPC Software
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKLM\Software\Wajam
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\00212D92-C5D8-4ff4-AE50-B20F0F85C40A_Systweak_Ad~B9F029BF_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\facemoods
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RegClean Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\First Alert Storm Team
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\facemoods
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\First Alert Storm Team

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [SearchAssistant]

-\\ Mozilla Firefox v3.0.8 (en-US)

[ File : C:\Users\Candi\AppData\Roaming\Mozilla\Firefox\Profiles\z2gucj0d.default\prefs.js ]

Line Deleted : user_pref("avg.install.userHPSettings", "hxxp://start.facemoods.com/?a=gppc");
Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
Line Deleted : user_pref("extensions.dealply.partner", "_facemoods");
Line Deleted : user_pref("extensions.enabledItems", "{3f963a5b-e555-4543-90e2-c3908898db71}:10.0.0.1423,avg@igeared:7.008.031.001,{EB9394A3-4AD6-4918-9537-31A1FD8E8EDF}:1.0.7,ffxtlbr@Facemoods.com:1.3.0,{CAFEEFAC-00[...]
Line Deleted : user_pref("extensions.facemoods.aflt", "_#gppc");
Line Deleted : user_pref("extensions.facemoods.firstRun", false);
Line Deleted : user_pref("extensions.facemoods.lastActv", "24");
Line Deleted : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid={945739A7-8EA6-4965-AF7E-2706079B44FD}&mid=80141c1434e747d68636d1a9fe1f2f04-dc5d16171e37d8b8b1353bf71d619eab70b0254e&lang=us&ds=AVG&pr=fr&d=[...]

-\\ Google Chrome v

[ File : C:\Users\Candi\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url

*************************

AdwCleaner[R0].txt - [23955 octets] - [24/11/2013 11:19:32]
AdwCleaner[S0].txt - [19913 octets] - [24/11/2013 11:22:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [19974 octets] ##########

descriptionSick Laptop EmptyRe: Sick Laptop

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Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Could you please tell me the size of your harddrive and also how much free space you have?

Click Start> Computer> right click the C Drive and choose Properties>

Sick Laptop Diskcleanup2
***********************************************
Sick Laptop Mbamicontw5 Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

descriptionSick Laptop EmptyRe: Sick Laptop

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Thanks Dave. I have a 288gb hard drive with 102gb of free space.

descriptionSick Laptop EmptyRe: Sick Laptop

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Here is the report.....

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.24.08

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Candi :: CANDI-BLUEJR [administrator]

11/24/2013 11:40:50 AM
mbam-log-2013-11-24 (11-40-50).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 523836
Time elapsed: 2 hour(s), 14 minute(s), 28 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCR\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9} (PUP.Optional.Smart) -> Quarantined and deleted successfully.
HKCR\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534} (PUP.Optional.Smart) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 30
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\SPTool.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPTool64.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64Loader.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\UI\bin\cltmngui.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\IE\priam_bho.dll.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Wajam\Updater\update.exe.vir (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Candi\AppData\Roaming\OpenCandy\DLMgr3WrapperUniBlue.exe.vir (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\11W81DIH\wajam_install[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BLD06VR4\SearchProtectPerionInstaller2[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FHEK9AHM\wajam_download[1].exe (PUP.Optional.Wajam) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKV8CIAV\InstallerN[1].exe (PUP.Optional.Linkury.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKV8CIAV\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W5ODADMY\spstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\DownloadManager.exe (PUP.Optional.Smart) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsb1F89.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsb241C.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsg77BB.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsl27B5.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsl74CD.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\nsv71FE.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\RegClean10.exe (PUP.Optional.RegCleanerPro) -> Quarantined and deleted successfully.
C:\Users\Candi\AppData\Local\Temp\SearchProtectINT.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Candi\Downloads\msessentials.exe (PUP.Optional.Smart) -> Quarantined and deleted successfully.
C:\Users\Candi\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

(end)

descriptionSick Laptop EmptyRe: Sick Laptop

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Here is the log file from junkware tool...



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows (TM) Vista Home Premium x64
Ran by Candi on Sun 11/24/2013 at 20:27:41.26
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E26990}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-9990-79A187E26990}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"



~~~ FireFox

Failed to delete: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg_igeared.xml"
Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg_igeared.xml"
Emptied folder: C:\Users\Candi\AppData\Roaming\mozilla\firefox\profiles\z2gucj0d.default\minidumps [5 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/24/2013 at 20:39:10.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

descriptionSick Laptop EmptyRe: Sick Laptop

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This was from the Security Check by screen317 ...

UNSUPPORTED OPERATING SYSTEM! ABORTED!

descriptionSick Laptop EmptyRe: Sick Laptop

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Thanks for your help! Good night! See you on the flip side.

descriptionSick Laptop EmptyRe: Sick Laptop

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Please download Rooter and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

descriptionSick Laptop EmptyRe: Sick Laptop

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I tried to run the program but it stops working....

"A problem caused the program to stop working corectly. Windows will close the program....."

I also tried running in safe mode but I get the same problem. Any ideas?

descriptionSick Laptop EmptyRe: Sick Laptop

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I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Sick Laptop EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Sick Laptop EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Sick Laptop EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Sick Laptop EsetAcceptTerms
•Click the Sick Laptop EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Sick Laptop EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Sick Laptop EsetListThreats
•Push Sick Laptop EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Sick Laptop EsetBack button.
•Push Sick Laptop EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionSick Laptop EmptyRe: Sick Laptop

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C:\Users\Candi\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\12670d29-3bd0521b multiple threats cleaned by deleting - quarantined
C:\Users\Candi\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\52\783349b4-6266a256 multiple threats cleaned by deleting - quarantined

descriptionSick Laptop EmptyRe: Sick Laptop

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How's the computer working now?

descriptionSick Laptop EmptyRe: Sick Laptop

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It's still locking up and crashing....

descriptionSick Laptop EmptyRe: Sick Laptop

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