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descriptionSeveral issues (hijacks, freezing) EmptySeveral issues (hijacks, freezing)

more_horiz
Good afternoon,

My wife's computer has several issues:

-a search hijack (mywebsearch)
-toolbars that I can't get rid of
-IE freezes and has many script errors

See below for logs. Thanks.


# AdwCleaner v2.304 - Logfile created 07/06/2013 at 17:05:11
# Updated 03/07/2013 by Xplode
# Operating system : Windows (TM) Vista Home Premium Service Pack 1 (64 bits)
# User : Brandi - BRANDI-PC
# Boot Mode : Normal
# Running from : C:\Users\Brandi\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Ask.com
Deleted on reboot : C:\Program Files (x86)\Conduit
Deleted on reboot : C:\Program Files (x86)\Swag_Bucks
Deleted on reboot : C:\Program Files (x86)\Upromise
Deleted on reboot : C:\ProgramData\boost_interprocessa
Deleted on reboot : C:\Users\Brandi\AppData\Local\AskToolbar
Deleted on reboot : C:\Users\Brandi\AppData\Local\Conduit
Deleted on reboot : C:\Users\Brandi\AppData\Local\Ilivid
Deleted on reboot : C:\Users\Brandi\AppData\LocalLow\AskToolbar
Deleted on reboot : C:\Users\Brandi\AppData\LocalLow\Conduit
Deleted on reboot : C:\Users\Brandi\AppData\LocalLow\searchquband
Deleted on reboot : C:\Users\Brandi\AppData\LocalLow\Swag_Bucks
Deleted on reboot : C:\Users\Brandi\AppData\Roaming\Upromise
Deleted on reboot : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iLivid.lnk
File Deleted : C:\Users\Brandi\AppData\Local\Temp\Searchqu.ini
File Deleted : C:\Users\Brandi\AppData\Local\Temp\searchqutoolbar-manifest.xml
File Deleted : C:\Users\Brandi\AppData\Local\Temp\SetupDataMngr_Searchqu.exe
File Deleted : C:\Users\Public\Desktop\Get The Best Facebook Chat Messenger.lnk
File Deleted : C:\Users\Public\Desktop\iLivid.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Compete
Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\searchqutoolbar
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Swag_Bucks
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Ask.com.tmp
Key Deleted : HKCU\Software\AskToolbar
Key Deleted : HKCU\Software\Compete
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ilivid
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Swag_Bucks Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{14D02517-C8BE-4735-A344-3C8366C77AA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9D717F81-9148-4F12-8568-69135F087DB0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AF94B35C-3AC5-4030-9F9C-15FB4E3DC339}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B1DF253A-9E7A-480D-B6A5-7A435B520DBB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{14D02517-C8BE-4735-A344-3C8366C77AA0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{637D351E-B2DE-4C96-9159-4A0A5818E631}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8040829D-1177-46E2-9157-8282438B79C7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF94B35C-3AC5-4030-9F9C-15FB4E3DC339}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B1DF253A-9E7A-480D-B6A5-7A435B520DBB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C522512A-9C2C-4DE5-9F63-976B560FEF14}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DBBBC528-9C8C-4051-9187-ED6F01A457C9}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-api.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor
Key Deleted : HKLM\SOFTWARE\Classes\CptUrlPassthru.hxxpMonitor.1
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca
Key Deleted : HKLM\SOFTWARE\Classes\dcabho.Dca.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2260173
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1E8FC16F-4C51-49C4-BC9B-4FC24BDDCEE7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7BAB653D-88FB-4F60-AFC2-8E6FD59FAFF3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8758BC4-4581-48C7-BA38-C1A650477AE9}
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{637D351E-B2DE-4C96-9159-4A0A5818E631}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\Swag_Bucks
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{06E58E5E-F8CB-4049-991E-A41C03BD419E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{637D351E-B2DE-4C96-9159-4A0A5818E631}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\FCTB000062133
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{09E16B62-CDAE-4B18-8C46-23413FC87482}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6D616D9A-33B7-4AC9-A0C0-15D46BDCC369}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F994E0D9-8335-48F1-99C2-A712C21F8D5F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ilivid
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Swag_Bucks Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60260024-AA48-4A2F-84DA-2C2DCB24AAD0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{15527BF5-9729-49DC-889C-9F956983154C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DD05B915-F77B-474A-9D42-9FEEAF5475C4}
Key Deleted : HKLM\SOFTWARE\DataMngr
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{06E58E5E-F8CB-4049-991E-A41C03BD419E}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{06E58E5E-F8CB-4049-991E-A41C03BD419E}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{99079A25-328F-4BD4-BE04-00955ACAA0A7}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19088

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Brandi\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.1967] : homepage = "hxxp://www.searchnu.com/406",

*************************

AdwCleaner[S1].txt - [15687 octets] - [06/07/2013 17:05:11]

########## EOF - C:\AdwCleaner[S1].txt - [15748 octets] ##########




Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.06.04

Windows Vista Service Pack 1 x64 NTFS
Internet Explorer 8.0.6001.19088
Brandi :: BRANDI-PC [administrator]

7/6/2013 5:32:15 PM
mbam-log-2013-07-06 (17-32-15).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 476482
Time elapsed: 2 hour(s), 11 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)





Results of screen317's Security Check version 0.99.68
Windows Vista Service Pack 1 x64
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Avira Desktop
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 25
Adobe Flash Player 11.7.700.224
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 27.0.1453.110
Google Chrome 27.0.1453.116
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbam.exe
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 17 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*******************************************************
Some tools bar can be uninstalled while others are hidden.Go Start, Control Panel, Programs and Features and see if they're there.
This could be part of your problem. Please defrag your harddrive. If you need help, let me know.(SSD means Solid State Drive)


Total Fragmentation on Drive C: 17 % Defragment your hard drive soon! (Do NOT defrag if SSD!)


Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
********************************************
1. Download this diagnostics tool MGADiag.ext and save this to your Desktop.
2. Double-click on MGADiag.exe and click Continue
3. When the program has finished, click on Copy
4. Post the results in your next reply.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Thanks for your response. I ran the defragmenter; here are the other logs:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows (TM) Vista Home Premium x64
Ran by Brandi on Sat 07/06/2013 at 23:18:17.26
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{20a863ad-3762-40bd-a6d2-7873414bd422}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2D9CBA03-92A8-4C5D-ADFF-4278B75464FB}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{682A7A5C-953E-4F46-BE75-B46823CC9E8B}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8595089E-97B5-4CB3-BC55-638B947E6C33}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{90AA01BA-76D2-4193-996A-F435AE66D559}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A2FA6BB3-C954-42B6-91AC-B3C565B8912A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{F866DC5B-A053-40B9-BCDE-375ED3441201}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{20a863ad-3762-40bd-a6d2-7873414bd422}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{682A7A5C-953E-4F46-BE75-B46823CC9E8B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{F866DC5B-A053-40B9-BCDE-375ED3441201}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C3F62D94-EEBB-11E1-B88F-CBBD4CC15727}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EDC0F17F-F4B7-47E4-B73E-887FAEB376FA}



~~~ Files

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"
Successfully deleted: [File] C:\Windows\prefetch\APNSTUB.EXE-7C65FFE8.pf
Successfully deleted: [File] C:\Windows\prefetch\APNSTUB.EXE-83F1BC07.pf
Successfully deleted: [File] C:\Windows\prefetch\APNSTUB.EXE-D18CE3AB.pf
Successfully deleted: [File] C:\Windows\prefetch\ASKPARTNERCOBRANDINGTOOL.EXE-A2923EA6.pf
Successfully deleted: [File] C:\Windows\prefetch\ASKSLIB.EXE-F1C3B0D1.pf



~~~ Folders

Successfully deleted: [Folder] C:\Users\Brandi\AppData\LocalLow\FCTB000062133
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\ProgramData\coupon savings"
Successfully deleted: [Folder] "C:\Users\Brandi\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupon savings"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\inboxdollars"
Successfully deleted: [Folder] "C:\Program Files (x86)\swag_bucks"
Successfully deleted: [Folder] "C:\Program Files (x86)\upromise"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/06/2013 at 23:23:13.70
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~






Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {06291E56-98A2-4CF4-8998-82C6950DE957}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_ldr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Brandi\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: {06291E56-98A2-4CF4-8998-82C6950DE957}1.9.0027.06.0.6001.2.00010300.1.0.003x64*****-*****-*****-*****-WQD8Q89583-OEM-7332157-000612S-1-5-21-2245113150-4216134082-2689625356Hewlett-PackardHP Pavilion dv6 Notebook PCHewlett-PackardF.2520090710000000.000000+000D4323507018400F804090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC100100Microsoft Office Standard Edition 20031147ABF8D72C7486Aku3PU7aDS4snvOxilYAefl5eYXw=70141-053-5884395-568691

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500061-02-1033-6001.0000-2342009
Installation ID: 002462290962371785165180676881028213722422573931133510
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Licensed

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GE6swT8lhN6f5R9mMGKifL0TolwQ+LprFZGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
DMAR 
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm


descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:

Several issues (hijacks, freezing) NSIS_disclaimer_ENG

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:

Several issues (hijacks, freezing) NSIS_extraction

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

Several issues (hijacks, freezing) RcAuto1

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Several issues (hijacks, freezing) Whatnext

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Here is the combofix log:



ComboFix 13-07-08.04 - Brandi 07/08/2013 21:34:36.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3998.2331 [GMT -4:00]
Running from: c:\users\Brandi\Documents\Desktop\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Brandi\Documents\~WRL0291.tmp
c:\users\Brandi\Documents\~WRL0974.tmp
c:\users\Brandi\Documents\~WRL1554.tmp
c:\users\Brandi\Documents\~WRL2080.tmp
c:\users\Brandi\Documents\~WRL3027.tmp
c:\users\Brandi\Documents\~WRL3536.tmp
.
.
((((((((((((((((((((((((( Files Created from 2013-06-09 to 2013-07-09 )))))))))))))))))))))))))))))))
.
.
2013-07-09 01:43 . 2013-07-09 01:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-07 03:26 . 2013-07-07 03:26 -------- d-----w- C:\MGADiagToolOutput
2013-07-07 03:24 . 2013-07-07 03:24 -------- d-----w- c:\programdata\Office Genuine Advantage
2013-07-07 03:18 . 2013-07-07 03:18 -------- d-----w- c:\windows\ERUNT
2013-07-07 03:18 . 2013-07-07 03:18 -------- d-----w- C:\JRT
2013-07-06 21:05 . 2013-07-06 21:05 816 ----a-w- c:\windows\DeleteOnReboot.bat
2013-07-06 17:48 . 2013-07-06 17:48 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-07-06 17:48 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-06 17:47 . 2013-07-06 17:47 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-07-06 17:47 . 2013-07-06 17:46 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-07-06 17:47 . 2013-07-06 17:46 867240 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-07-06 17:46 . 2013-07-06 17:46 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-06 17:43 . 2013-07-06 17:43 -------- d-----w- c:\programdata\McAfee
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-13 02:01 . 2006-11-02 12:35 75825640 ----a-w- c:\windows\system32\mrt.exe
2013-06-12 14:34 . 2012-09-04 03:53 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-12 14:34 . 2011-12-08 03:34 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-11 20:12 . 2013-04-11 20:12 45056 ----a-r- c:\users\Brandi\AppData\Roaming\Microsoft\Installer\{4956ACE3-F537-4418-BB45-FD52395275A7}\UNINST_Uninstall_C_EBD1846850A64C858760A659B987DCFF.exe
2013-04-11 20:12 . 2013-04-11 20:12 45056 ----a-r- c:\users\Brandi\AppData\Roaming\Microsoft\Installer\{4956ACE3-F537-4418-BB45-FD52395275A7}\ARPPRODUCTICON.exe
2013-04-10 23:01 . 2013-04-10 23:01 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-04-10 22:40 . 2013-04-10 22:40 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-04-10 22:40 . 2013-04-10 22:40 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OM2_Monitor"="c:\program files (x86)\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2009-04-17 95536]
"GarminExpressTrayApp"="c:\program files (x86)\Garmin\Express Tray\ExpressTray.exe" [2013-03-27 1098072]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"AmazonMP3DownloaderHelper"="c:\users\Brandi\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe" [2013-05-09 400704]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-11-29 1148200]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-12-25 1316136]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-12-25 189736]
"TVAgent"="c:\program files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe" [2009-05-09 206120]
"UCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2008-11-15 218408]
"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-11-26 210216]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-10-10 206128]
"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-10-30 210216]
"UpdatePDIRShortCut"="c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-12-08 432432]
"OM2_Monitor"="c:\program files (x86)\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" [2009-04-17 54576]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2013-02-16 298616]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2012-08-08 348664]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [x]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\AESTSr64.exe;c:\windows\SYSNATIVE\DriverStore\FileRepository\stwrt64.inf_6ef279c8\AESTSr64.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 17:14 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-04 14:34]
.
2013-07-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2245113150-4216134082-2689625356-1000Core.job
- c:\users\Brandi\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-25 22:07]
.
2013-07-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2245113150-4216134082-2689625356-1000UA.job
- c:\users\Brandi\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-25 22:07]
.
2013-07-08 c:\windows\Tasks\User_Feed_Synchronization-{AD469525-143A-4F5B-8D22-D619368A46CB}.job
- c:\windows\system32\msfeedssync.exe [2011-06-17 04:32]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-11-11 153624]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-11-11 225816]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-11-11 200216]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-07-24 1560872]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-04 442368]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files (x86)\Avira\AntiVir Desktop\avsda.dll
TCP: DhcpNameServer = 24.233.167.167 24.233.167.168
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{bec79ff7-1ff3-9b04-a162-b51749558d60} - c:\program files (x86)\InboxDollars\Helper.dll
BHO-{ACE8B0DF-127A-C054-117D-816951AE85BC} - c:\program files (x86)\InboxDollars\Toolbar.dll
Toolbar-{3FABEEE8-9237-CDE4-D1F2-6648F4D1C386} - c:\program files (x86)\InboxDollars\Toolbar.dll
Wow6432Node-HKLM-Run-DED53B0B - c:\users\brandi\appdata\local\micros~1\windows\tempor~1\content.ie5\vtb33ox4\ad-awa~1.exe
Wow6432Node-HKLM-Run- - (no file)
WebBrowser-{3FABEEE8-9237-CDE4-D1F2-6648F4D1C386} - (no file)
HKLM-Run-SmartMenu - c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
AddRemove-Coupon Printer for Windows5.0.0.1 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-Coupon Savings - c:\program files (x86)\Coupon Savings\uninst.exe
AddRemove-InboxDollars - c:\program files (x86)\InboxDollars\Uninst.exe
AddRemove-Upromise TurboSaver - c:\program files (x86)\Upromise\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
"ImagePath"="\"c:\program files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe\"\00\00\00\00\00\00\00\00\02\00\00\00\03\00\00\00\02\00\00\00\01\00\00\00RÖlS\00\00\00\008\17\18\00 \07\00\00\00\01\00\00dÍ\16\00\0aq
[w\03\00\00\00\00\00\00\00\02\00\00\00(Í\16\00ÈÌ\16\00€\03"
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2013-07-08 21:45:44
ComboFix-quarantined-files.txt 2013-07-09 01:45
.
Pre-Run: 169,935,396,864 bytes free
Post-Run: 170,048,225,280 bytes free
.
- - End Of File - - 9304DD2CADE83CC7202547764E49B68F
5C86ADEC17B739C437E145E3B3FC2E6D

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Please download Rooter and Save it to your desktop.

  • Double click it to start the tool.Vista and Windows7 run as administrator.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

*********************************

  • Download RogueKiller on the desktop
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • A report (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop)
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
I tried to run Rooter and when I click Scan, a window pops up that says "Malware Finder has stopped working..... windows is checking for a solution to the problem." I am then prompted to close the program.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Ok, please continue with RogueKiller.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Rogue Killer log:

RogueKiller V8.6.2 [Jul 5 2013] by Tigzy
mail : tigzyRKgmailcom
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6001 Service Pack 1) 64 bits version
Started in : Normal mode
User : Brandi [Admin rights]
Mode : Scan -- Date : 07/09/2013 20:02:57
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 10 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : AmazonMP3DownloaderHelper (C:\Users\Brandi\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe [7]) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-2245113150-4216134082-2689625356-1000\[...]\Run : AmazonMP3DownloaderHelper (C:\Users\Brandi\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe [7]) -> FOUND
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9320325AS ATA Device +++++
--- User ---
[MBR] eec2043407d90a376ec417358f19bc69
[BSP] c6d68ba16ed0aefccc81f2edc02dc5bf : Toshiba MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 291893 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 597798912 | Size: 13348 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_07092013_200257.txt >>

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Please run RogueKiller again and delete those items. How's your computer running now?

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the Several issues (hijacks, freezing) EsetOnline button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on Several issues (hijacks, freezing) EsetSmartInstall to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the Several issues (hijacks, freezing) EsetSmartInstallDesktopIcon-1 icon on your desktop.

•Check Several issues (hijacks, freezing) EsetAcceptTerms
•Click the Several issues (hijacks, freezing) EsetStart button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check Several issues (hijacks, freezing) EsetScanArchives
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push Several issues (hijacks, freezing) EsetListThreats
•Push Several issues (hijacks, freezing) EsetExport, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the Several issues (hijacks, freezing) EsetBack button.
•Push Several issues (hijacks, freezing) EsetFinish
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
The computer is running much better, thanks.

Here is the ESET log:

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=922a0c39ed9c9e40bb59510f1d698854
# engine=14334
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-07-10 05:38:31
# local_time=2013-07-10 01:38:31 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=1799 16775165 100 98 0 143159216 0 0
# compatibility_mode=5892 16776574 100 100 32725750 210033417 0 0
# scanned=249548
# found=0
# cleaned=0
# scan_time=10109

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
We can do some cleanup now.

To uninstall ComboFix


  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /uninstall


Several issues (hijacks, freezing) Combofix_uninstall_image

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)


  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

************************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Several issues (hijacks, freezing) Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Several issues (hijacks, freezing) Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
********************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
Outstanding, thanks for all of your help. I think we're in good shape now.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

more_horiz
You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

descriptionSeveral issues (hijacks, freezing) EmptyRe: Several issues (hijacks, freezing)

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