mozilla and IE google search problem

Hello,

90% of the time if I do a google search and then attempt to open one of the options, I get sent to a spam site. Can you help me with this? thanks!

dusty

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*******************************************************
Please download AdwCleaner by Xplode onto your Desktop.

• Please close all open programs and internet browsers.
  
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
  
• Please post the content of that logfile in your reply.
  
• You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
  

********************************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 17:02:49
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : backoffice1 - BACKOFFICE1-PC
# Boot Mode : Normal
# Running from : C:\Users\backoffice1\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Found : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
Key Found : HKLM\Software\Description

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16455

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\backoffice1\AppData\Roaming\Mozilla\Firefox\Profiles\r53jp55u.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [787 octets] - [30/04/2013 17:02:49]

########## EOF - C:\AdwCleaner[R1].txt - [846 octets] ##########

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.30.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
backoffice1 :: BACKOFFICE1-PC [administrator]

4/30/2013 5:06:52 PM
mbam-log-2013-04-30 (17-06-52).txt

Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 374259
Time elapsed: 39 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Remove the Adware:

• Please close all open programs and internet browsers.
  
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
  
• Please post the content of that logfile in your reply.
  
• You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
  

***************************************
Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

ComboFix 13-05-01.03 - backoffice1 05/02/2013 18:39:51.1.4 - x64
Running from: c:\users\backoffice1\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\INSTALL.LOG
c:\programdata\Roaming
c:\users\backoffice1\g2mdlhlpx.exe
c:\users\backoffice1\GoToAssistDownloadHelper.exe
c:\windows\SysWow64\~GLH004e.TMP
c:\windows\SysWow64\~GLH0050.TMP
c:\windows\SysWow64\~GLH0051.TMP
c:\windows\SysWow64\URTTemp
c:\windows\SysWow64\URTTemp\regtlib.exe
c:\windows\SysWow64\zip32.dll
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-04-03 to 2013-05-03 )))))))))))))))))))))))))))))))
.
.
2013-05-03 01:44 . 2013-05-03 01:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-03 01:44 . 2013-05-03 01:44 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-05-01 00:06 . 2013-05-01 00:06 -------- d-----w- c:\users\backoffice1\AppData\Roaming\Malwarebytes
2013-05-01 00:06 . 2013-05-01 00:06 -------- d-----w- c:\programdata\Malwarebytes
2013-05-01 00:06 . 2013-05-01 00:06 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-01 00:06 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-01 00:05 . 2013-05-01 00:05 -------- d-----w- c:\users\backoffice1\AppData\Local\Programs
2013-04-26 16:08 . 2013-04-26 16:08 145920 --sha-r- c:\windows\SysWow64\mtstocomg.dll
2013-04-25 20:53 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B7CBAC42-5EFA-4DAB-B184-9BCF80E61FD2}\mpengine.dll
2013-04-22 20:45 . 2013-04-22 20:45 15859416 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-22 20:45 . 2012-07-16 21:16 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-04-22 20:45 . 2011-08-10 04:31 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-10 03:46 . 2011-12-19 03:02 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-04-02 10:34 . 2010-11-21 03:27 282744 ------w- c:\windows\system32\MpSigStub.exe
2013-03-22 16:15 . 2013-03-22 16:15 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-22 16:15 . 2013-01-07 02:54 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-03-22 16:15 . 2013-01-07 02:54 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\progra~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-17 221184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2011-07-01 1103440]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-11-17 113288]
"Dolby Advanced Audio v2"="c:\dolby pcee4\pcee4.exe" [2011-02-03 506712]
"ArcadeMovieService"="c:\program files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe" [2011-05-10 177448]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"ISUSScheduler"="c:\program files (x86)\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"DNS7reminder"="c:\program files (x86)\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" [2007-04-16 259624]
"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2010-06-10 2621440]
"ccow1"="c:\program files\GE Healthcare\GE Context Manager\GECCOWREMOTEMAIN.EXE" [2009-08-13 16384]
"ccow2"="c:\program files\GE Healthcare\GE Context Manager\GECCOWREGAPP.EXE" [2009-08-13 32768]
"ccow3"="c:\program files\GE Healthcare\GE Context Manager\GECCOWWEBBRIDGE.EXE" [2009-08-13 61440]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2013-04-04 532040]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-06-07 191752]
R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]
R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-06-21 34200]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-05-02 340240]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 84864]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-28 288272]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-10 1255736]
R4 MSSQL$AMAZINGCHARTS;SQL Server (AMAZINGCHARTS);c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2008-11-25 29263712]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S1 NEOFLTR_7110_21187;Juniper Networks TDI Filter Driver (NEOFLTR_7110_21187);c:\windows\system32\Drivers\NEOFLTR_7110_21187.SYS [2012-06-12 99192]
S2 AliUpdate;Horizon Medical Imaging Update Service;c:\program files (x86)\Common Files\McKesson\MIG\Service\AliUpdate.exe [2011-05-09 85072]
S2 AmazingChartsAdminService;Amazing Charts Admin Service;c:\program files (x86)\Amazing Charts\AmazingCharts.Service.AdminService.exe [2012-06-27 15872]
S2 AmazingChartsService;Amazing Charts Service;c:\program files (x86)\Amazing Charts\AmazingCharts.Service.WinService.exe [2012-06-27 15872]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-05-12 249648]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe [2011-07-01 353360]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-04-30 13592]
S2 Live Updater Service;Live Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe [2011-04-22 244624]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-03 483688]
S2 UltiDev Cassini Web Server for ASP.NET 2.0;UltiDev Cassini Web Server for ASP.NET 2.0;c:\program files (x86)\UltiDev\Cassini Web Server for ASP.NET 2.0\UltiDevCassinWebServer2a.exe [2012-03-22 49152]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-02-01 2656280]
S3 b57xdbd;Broadcom xD Picture Bus Driver Service;c:\windows\system32\DRIVERS\b57xdbd.sys [2011-01-21 67624]
S3 b57xdmp;Broadcom xD Picture vstorp client drv;c:\windows\system32\DRIVERS\b57xdmp.sys [2011-01-21 19496]
S3 bScsiMSa;bScsiMSa;c:\windows\system32\DRIVERS\bScsiMSa.sys [2011-05-16 51240]
S3 bScsiSDa;bScsiSDa;c:\windows\system32\DRIVERS\bScsiSDa.sys [2011-05-06 86056]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-06-21 25496]
S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2011-05-10 425000]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 40832]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-02-10 82432]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-02-10 181760]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-08-01 45416]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2009-12-03 721768]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2009-12-03 269672]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-12-03 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2009-12-03 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-03 209768]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 76429968
*Deregistered* - 76429968
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-16 20:45]
.
2013-04-29 c:\windows\Tasks\NatSpeak Periodic Acoustic Optimization.job
- c:\program files (x86)\Nuance\NaturallySpeaking10\Program\schedmgr.exe [2009-05-22 06:49]
.
2013-05-02 c:\windows\Tasks\NatSpeak Periodic Language Model Optimization.job
- c:\program files (x86)\Nuance\NaturallySpeaking10\Program\schedmgr.exe [2009-05-22 06:49]
.
2013-05-03 c:\windows\Tasks\Xgnjzh.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-06-21 167704]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-06-21 392472]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-06-21 416024]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-11-11 163568]
"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-05-02 1935120]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-03-28 11786344]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-03-21 2207848]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://connect.chs.net/
mDefault_Page_URL = hxxp://acer.msn.com
mStart Page = hxxp://acer.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
Trusted Zone: chs.net\connect
Trusted Zone: phidxrad
Trusted Zone: phidxradtweb
TCP: DhcpNameServer = 10.1.10.1
DPF: {1350581F-5F5A-49AC-AA9F-900AD5BA564F} - hxxp://phidxrad/idxradnet/Framework/Clientbin/IDXDocumentManagementHelp.cab
DPF: {192DE7EC-3EA5-422C-A156-9FD23B88D093} - hxxp://phidxradtweb/idxrad/ClientBin/IDXradRWebWord.CAB
DPF: {208175F4-4360-4D53-9DFA-10D6696DB554} - hxxp://phidxrad/idxradnet/Framework/Clientbin/IDXDocImgViewer.CAB
DPF: {4442FE1A-1370-4794-8284-A141428FBDB0} - hxxp://phidxradtweb/idxradnet/Framework/Clientbin/IDXVoiceClient.CAB
DPF: {4D81092F-240C-4309-B920-1BE30400C045} - hxxp://170.96.2.119/iSiteWrapper.cab
DPF: {5273A32B-C0FA-4497-89D1-329C3AC328FF} - hxxp://phidxradtweb/idxrad/ClientBin/IDXWindowHandler.cab
DPF: {631AEBE6-B369-4C13-86A2-358A50F8F29F} - hxxp://phidxrad/idxradnet/Framework/Clientbin/IDXDocImgClient.CAB
DPF: {87D9C93F-E608-4F0B-B7A5-C4A929F3F1AB} - hxxp://phidxradtweb/idxrad/ClientBin/IDXrMAMBreastImageEditor.CAB
DPF: {A08D2318-19E6-4332-A741-87FBBD3984CD} - hxxps://connect.chs.net:11099/portal/mckesson/eig/viewer/mckapprun.cab
DPF: {B02DFC8D-F8D3-46BB-AABF-DB1B4A9DAF4A} - hxxp://1706hmiwserv0/HRS/download/AliUpdate.cab
DPF: {D0BE2767-CD10-4B56-8795-C6BC37A8572F} - hxxp://170.96.2.119/iSite3_5.cab
FF - ProfilePath - c:\users\backoffice1\AppData\Roaming\Mozilla\Firefox\Profiles\r53jp55u.default\
FF - ExtSQL: 2013-03-07 13:10; LogMeInClient@logmein.com; c:\users\backoffice1\AppData\Roaming\Mozilla\Firefox\Profiles\r53jp55u.default\extensions\LogMeInClient@logmein.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-02 18:46:34
ComboFix-quarantined-files.txt 2013-05-03 01:46
.
Pre-Run: 555,824,431,104 bytes free
Post-Run: 556,634,628,096 bytes free
.
- - End Of File - - FE227425DC00EA3C93630157A69E5DC0

It seems to be working better!

Internet Explorer's security is based upon a set of zones. Each zone has different security in terms of what scripts and applications can be run from a site that is in that zone. There is a security zone called the Trusted Zone. This zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge. It is therefore a popular setting for malware sites to use so that future infections can be easily done on your computer without your knowledge as these sites will be in the Trusted Zone. Therefore, I recommend that nothing be allowed in the trusted zone. If you agree, please do the following.

Re-running ComboFix to remove infections:

• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
• Open notepad and copy/paste the text in the quotebox below into it:
  

  
  KillAll::
  
  Firefox::
  Trusted Zone: chs.net\connect
  Trusted Zone: phidxrad
  Trusted Zone: phidxradtweb
  
  DDS::
  Trusted Zone: chs.net\connect
  Trusted Zone: phidxrad
  Trusted Zone: phidxradtweb
  
  

  
  
• Save this as CFScript.txt, in the same location as ComboFix.exe
  
  
  
  
• Referring to the picture above, drag CFScript into ComboFix.exe
  
• When finished, it shall produce a log for you at C:\ComboFix.txt
  
• I don't need to see the log if you decide to run it.
  

***************************************************

• Download RogueKiller on the desktop
  
• Close all the running programs
  
• Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  
• Otherwise just double-click on RogueKiller.exe
  
• Pre-scan will start. Let it finish.
  
• Click on SCAN button.
  
• A report (RKreport.txt) should open. Post its content in your next reply. (RKreport could also be found on your desktop)
  
• If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
  

************************************************
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt