hi, all the time i will be watching youtube or something and the video will give me an error and say it has a problem. then the computer wont let me online at all, but aim video chat still goes just fine. i have a couple of logs ready to post for you, thanks a lot i tried a hijackthis but it couldnt access the host file.
# AdwCleaner v2.101 - Logfile created 12/22/2012 at 22:28:16
# Updated 16/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : andrew - ANDREW-PC
# Boot Mode : Normal
# Running from : C:\Users\andrew\Desktop\adwcleaner.exe
# Option [Search]
***** [Services] *****
***** [Files / Folders] *****
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
File Found : C:\Users\andrew\AppData\Roaming\Mozilla\Firefox\Profiles\255m4zlj.default\bprotector_extensions.sqlite
Folder Found : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Found : C:\ProgramData\Babylon
Folder Found : C:\ProgramData\Browser Manager
Folder Found : C:\Users\andrew\AppData\Local\SwvUpdater
Folder Found : C:\Users\andrew\AppData\Local\Temp\boost_interprocess
Folder Found : C:\Users\andrew\AppData\Roaming\Babylon
Folder Found : C:\Users\andrew\AppData\Roaming\OpenCandy
***** [Registry] *****
Key Found : HKCU\Software\DataMngr
Key Found : HKCU\Software\DataMngr_Toolbar
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : HKLM\Software\Babylon
Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Found : HKLM\SOFTWARE\Classes\dnUpdate
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Found : HKLM\Software\DataMngr
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Software
Key Found : HKU\S-1-5-21-585865164-2106432120-296127809-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Value Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16457
[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.claro-search.com/?affID=117452&tt=4812_4&babsrc=HP_ss&mntrId=1e14a3800000000000009cb70da53264
-\\ Mozilla Firefox v17.0.1 (en-US)
Profile name : default
File : C:\Users\andrew\AppData\Roaming\Mozilla\Firefox\Profiles\255m4zlj.default\prefs.js
Found : user_pref("avg.install.userHPSettings", "hxxp://www.claro-search.com/?affID=117452&tt=4812_4&babsrc=[...]
Found : user_pref("avg.install.userSPSettings", "Claro Search");
Found : user_pref("extensions.claro.admin", false);
Found : user_pref("extensions.claro.aflt", "babsst");
Found : user_pref("extensions.claro.appId", "{C3110516-8EFC-49D6-8B72-69354F332062}");
Found : user_pref("extensions.claro.dfltLng", "en");
Found : user_pref("extensions.claro.excTlbr", false);
Found : user_pref("extensions.claro.id", "1e14a3800000000000009cb70da53264");
Found : user_pref("extensions.claro.instlDay", "15676");
Found : user_pref("extensions.claro.instlRef", "sst");
Found : user_pref("extensions.claro.prdct", "claro");
Found : user_pref("extensions.claro.prtnrId", "claro");
Found : user_pref("extensions.claro.tlbrId", "irhnew");
Found : user_pref("extensions.claro.tlbrSrchUrl", "");
Found : user_pref("extensions.claro.vrsn", "1.8.3.10");
Found : user_pref("extensions.claro.vrsni", "1.8.3.10");
Found : user_pref("extensions.claro_i.smplGrp", "none");
Found : user_pref("extensions.claro_i.vrsnTs", "1.8.3.1022:54:19");
*************************
AdwCleaner[R1].txt - [5061 octets] - [22/12/2012 22:28:16]
########## EOF - C:\AdwCleaner[R1].txt - [5121 octets] ##########
# AdwCleaner v2.101 - Logfile created 12/22/2012 at 22:28:16
# Updated 16/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : andrew - ANDREW-PC
# Boot Mode : Normal
# Running from : C:\Users\andrew\Desktop\adwcleaner.exe
# Option [Search]
***** [Services] *****
***** [Files / Folders] *****
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
File Found : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.xpt
File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
File Found : C:\Users\andrew\AppData\Roaming\Mozilla\Firefox\Profiles\255m4zlj.default\bprotector_extensions.sqlite
Folder Found : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Found : C:\ProgramData\Babylon
Folder Found : C:\ProgramData\Browser Manager
Folder Found : C:\Users\andrew\AppData\Local\SwvUpdater
Folder Found : C:\Users\andrew\AppData\Local\Temp\boost_interprocess
Folder Found : C:\Users\andrew\AppData\Roaming\Babylon
Folder Found : C:\Users\andrew\AppData\Roaming\OpenCandy
***** [Registry] *****
Key Found : HKCU\Software\DataMngr
Key Found : HKCU\Software\DataMngr_Toolbar
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : HKLM\Software\Babylon
Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Found : HKLM\SOFTWARE\Classes\dnUpdate
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Found : HKLM\Software\DataMngr
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Software
Key Found : HKU\S-1-5-21-585865164-2106432120-296127809-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Value Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16457
[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.claro-search.com/?affID=117452&tt=4812_4&babsrc=HP_ss&mntrId=1e14a3800000000000009cb70da53264
-\\ Mozilla Firefox v17.0.1 (en-US)
Profile name : default
File : C:\Users\andrew\AppData\Roaming\Mozilla\Firefox\Profiles\255m4zlj.default\prefs.js
Found : user_pref("avg.install.userHPSettings", "hxxp://www.claro-search.com/?affID=117452&tt=4812_4&babsrc=[...]
Found : user_pref("avg.install.userSPSettings", "Claro Search");
Found : user_pref("extensions.claro.admin", false);
Found : user_pref("extensions.claro.aflt", "babsst");
Found : user_pref("extensions.claro.appId", "{C3110516-8EFC-49D6-8B72-69354F332062}");
Found : user_pref("extensions.claro.dfltLng", "en");
Found : user_pref("extensions.claro.excTlbr", false);
Found : user_pref("extensions.claro.id", "1e14a3800000000000009cb70da53264");
Found : user_pref("extensions.claro.instlDay", "15676");
Found : user_pref("extensions.claro.instlRef", "sst");
Found : user_pref("extensions.claro.prdct", "claro");
Found : user_pref("extensions.claro.prtnrId", "claro");
Found : user_pref("extensions.claro.tlbrId", "irhnew");
Found : user_pref("extensions.claro.tlbrSrchUrl", "");
Found : user_pref("extensions.claro.vrsn", "1.8.3.10");
Found : user_pref("extensions.claro.vrsni", "1.8.3.10");
Found : user_pref("extensions.claro_i.smplGrp", "none");
Found : user_pref("extensions.claro_i.vrsnTs", "1.8.3.1022:54:19");
*************************
AdwCleaner[R1].txt - [5061 octets] - [22/12/2012 22:28:16]
########## EOF - C:\AdwCleaner[R1].txt - [5121 octets] ##########