google chrome is redirected to yahoo.genio can't uninstall

I think Yahoo Genio is now gone but my computer is very slow

In what ways is it slow? Web browsing...programs, general slowness?

web browsing and general slowness

Let's go with this. If you already have it, no need to re-download. Let me know how it goes...

Download Windows Repair (all in one) from this site

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:





Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:




Go to Step 4 and under "System Restore" click on Create button:




Go to Start Repairs tab and click Start button.




Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):



Click on box next to the Restart System when Finished. Then click on Start.

This did not seem to do anything. the computer takes about 5 minutes to boot up and when on sites that need to load pictures scrolling is slow

Kaspersky GetSystemInfo Scan

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.

Note: please close all other applications running on your system.

Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.

Click the Settings button.



Set the slider to Maximum.



IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.




On the General tab, make sure all of the boxes are checked.




On the Misc tab, make sure all the checkboxes are checked.

Then, click OK on the windows that you launched.



Click Create Report to run it.


It will begin scanning.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.

It should automatically upload it to http://www.getsysteminfo.com. If it does not, then please submit it manually by going to the site and doing the upload process.

It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.

Hi It would not stay on maximum I tried a couple times but here is the report
http://www.getsysteminfo.com/read.php?file=0cdfd7a9788571a65d2d4446a230208b

CCleaner Temporary Files Cleaning

NOTE: If you already have this installed, you don't have to reinstall it.

Please download CCleaner Slim and save it to your Desktop - Alternate download link

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

• Double-click the CCleaner shortcut on the desktop to start the program.
  
• A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.
  
• On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.
  
• Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).

Once you do that, also click the Tools > Startup... and then click "Save to text file..." in the right corner. Once you do that, post the log, please.

Yes HKCU:Run RoboForm Siber Systems "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run avast AVAST Software "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
Yes HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QlbCtrl.exe Hewlett-Packard Development Company, L.P. C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
Yes HKLM:Run ROC_ROC_JULY_P1 "C:\Program Files\AVG Secure Search\ROC_ROC_JULY_P1.exe" / /PROMPT /CMPID=ROC_JULY_P1
Yes HKLM:Run ROC_ROC_NT "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
Yes HKLM:Run RtHDVCpl Realtek Semiconductor RtHDVCpl.exe
Yes HKLM:Run SunJavaUpdateSched Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run vProt "C:\Program Files\AVG Secure Search\vprot.exe"
Yes Startup User Dropbox.lnk Dropbox, Inc. C:\Users\Paul\AppData\Roaming\Dropbox\bin\Dropbox.exe

Download and run the following program (which you can keep for the future, if you like):

http://www.malwarebytes.org/products/startuplite/

It automatically reconfigures your startup. Let me know if it has helped. It's best to reboot the system and then mess around for a while so you can get an idea.

startup is a little faster but on sites where you need to scroll like facebook it is slow scrolling

DxDiag

1. Click Start and then click Run.
   
2. Type dxdiag in the Open box, and then click OK.
   
3. Click Save all information, and it will collect information and it will prompt you to save the file. Save the file to the Desktop.
   
4. Find DxDiag.txt on your Desktop, and post the contents of it in your next reply.

We need to check out your devices. Please download DevDiag, and save it to your Desktop:
Direct Download

• If you are using Vista or Windows 7, please right-click DevDiag.exe and select Run As Administrator. Otherwise, simply double-click the program to run it.
  
• At the options screen, please type 2 and hit Enter.
  
• The tool will take a few moments to scan. When finished, a report should pop-up, also available on your Desktop (DevDiag.txt).
  
• Please do not copy/paste the report into your next reply. Instead, Attach it by clicking Add Reply, and scrolling down to the Attachments section.
  

Please download TCP Optimizer by SpeedGuide and save to your Desktop.

• Double-click on it to start the program.
  
• For connection speed, if you know it, go ahead and drag the slider to the speed for which you are subscribed to. (For example, if your connection speed is 1 MBPS, then set it at 1024 KB.)
  
• At the bottom right of the window, click Optimal Settings, then click Apply.
  
• Then, click on Exit. Please restart your computer for the changes to take effect.

where is add reply??

TCP optimizer will not work when I hit apply it says needs to be run by administrator but there is no option for that

Move on to next step, please.