Please download Junkware Removal Tool to your desktop
Junkware Removal Tool by thisisu•You may need to shut down your protection software now to avoid potential conflicts.
•Run the tool by double-clicking it. If you are using Windows Vista or
Seven, right-mouse click it and select Run as Administrator.
•The tool will open and start scanning your system.
•
Please be patient as this can take a while to complete depending on your system's specifications.
•On completion, a log
(JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt into your next message.
Please download and run
RKill.
Download mirror 1 -
Download mirror 2 -
Download mirror 3- Save it to your Desktop.
- Double click the RKill desktop icon.
- It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
- Please post its log in your next reply.
- After it has run successfully, delete RKill.
Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.Adware CleaningPlease download
AdwCleaner by Xplode onto your Desktop.
- Double click on AdwCleaner.exe to run the tool.
- Click on Delete.
- A logfile will automatically open after the scan has finished.
- Please post the content of that logfile in your reply.
- You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.