ESET Online Scan Please run a free online scan with the
ESET Online Scanner
- Tick the box next to YES, I accept the Terms of Use
- Click Start
- When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
- Click Start or wait for the scanner to load.
- Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
- Click Scan (This scan can take several hours, so please be patient)
- Once the scan is completed, there are a couple of things to keep in mind:
- 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
- 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
- Open the logfile from wherever you saved it
- Copy and paste the contents in your next reply.
Any more issues?We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.
Many of the things to note for us would be:
- Slow computer
- Error messages
- Fake antivirus alerts or the icon in the system tray
- svchost.exe running at 100%
- System crashes or blue screen of death