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google chrome is redirected to yahoo.genio can't uninstall

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descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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here is the link

Code:

http://speedy.sh/bthyH/log.txt

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ESET Online Scan

Please run a free online scan with the ESET Online Scanner

  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
  • Click Start or wait for the scanner to load.
  • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, there are a couple of things to keep in mind:
  • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
  • 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
  • Open the logfile from wherever you saved it
  • Copy and paste the contents in your next reply.



Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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no threats found. I just want yahoo.genio uninstalled it makes my computer slow and I want it to boot to google chrome home page but yahoo.genio won't let it

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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Uninstall and reinstall Google Chrome, and tell me if it helps...

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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no that did not help.....computer seems to be getting slower

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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OTL Quick Scan

Please download OTL by OldTimer to your Desktop.
  • Close all windows and double click OTL.exe.
  • Click Quick Scan button and let the program run uninterrupted.
  • It will produce a log for you called OTL.txt, please post it in your next reply.
  • You may need to use two posts to get it all.

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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here is the log

Code:

http://speedy.sh/4Q2q7/OTL.Txt

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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OTL Fix

Please run OTL
  • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

    :OTL
    FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0
    CHR - Extension: Color my Facebook = C:\Users\Paul\AppData\Local\Google\Chrome\User Data\Default\Extensions\innimmmamipenpklmoafgkgidfhfemhb\2.0.1_0\

    :files
    ipconfig /flushdns /c

    :commands
    [emptytemp]
    [reboot]


  • Then click the Run Fix button at the top.
  • Note: The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, as this is normal.
  • Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
    Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)



Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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Ran fix but it did not get rid of the problem and the computer is getting slower....what is it with this yahoo genio??

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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Here is the info on their site:

How do I remove Genieo?


On Windows:



  • Open Control Panel.
  • On Windows 7 - choose “Uninstall a program”. On Windows XP - choose “Add/Remove Programs”.
  • Select the “Genieo” entry from the list of installed programs and click the “Uninstall” button.
  • If from any reason the uninstall does not work please download and run the following file.



Once that's done (if successful), post new log from OTL please.

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I originally did that and it did not work. Genio is not listed but it still comes up as my home page and there is no way to change it. I think ever since I accidently installled it my computer has been getting slower I think it is a virus in itself. There was no file to run in the last post

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You tried the Geneio download the remove it?

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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What Genio download? In Windows I had found the program and uninstalled it but that does not work and now it is not listed in the programs section

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I wrote this:

If from any reason the uninstall does not work please download and run the following file

Link was to http://genieo.com/uninstall/updater_uninstall.exe

descriptiongoogle chrome is redirected to yahoo.genio can't uninstall - Page 2 EmptyRe: google chrome is redirected to yahoo.genio can't uninstall

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That does nothing I hit run and the box goes away and nothing happens except that it brings up my files listed under c:

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