My brothers computer is infected and he can't access the internet or the files in his contro panel. Basically, he has no access at all to any files. The error messages are: wuauclt.exe, hpqste08.exe, bankerfox.a, ytdd.exe. The virus wants him to download a program to fix this and I have advised him not to. Since he can't access his computer, I am askiing for your help so I can call him and advise him. (He has tried system restore but error msg keep coming up or else the program runs for a while and then computer freezes up). We are both not computer experts but I got rid of the blue screen of death on my computer so I thought maybe, with the help of an expert, I could help him get rid of this nasty virus. Thank so much, Jan