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Searching blocked by Google

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descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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As far as we know here, your computer is indeed clean, bu let's do a couple of other checks:

Please download aswMBR from here


  • Save aswMBR.exe to your Desktop
  • Double click aswMBR.exe to run it
  • Click the Scan button to start the scan as illustrated below


Searching blocked by Google - Page 3 AswMBR_Scan

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives


  • Once the scan finishes click Save log to save the log to your Desktop
    Searching blocked by Google - Page 3 AswMBR_SaveLog

  • Copy and paste the contents of aswMBR.txt back here for review

descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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awembr log file. It sat on the last line related to documents and settings for a very long time with no activity, and finally I clicked on save log. I assume it was finished but it never did say it was complete

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-09 19:56:15
-----------------------------
19:56:15.562 OS Version: Windows 5.1.2600 Service Pack 3
19:56:15.562 Number of processors: 2 586 0x170A
19:56:15.562 ComputerName: PRISS UserName:
19:56:16.031 Initialize success
20:08:07.125 AVAST engine defs: 12050900
20:08:18.187 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
20:08:18.187 Disk 0 Vendor: ST9250315AS 0002SDM1 Size: 238475MB BusType: 3
20:08:18.203 Disk 0 MBR read successfully
20:08:18.218 Disk 0 MBR scan
20:08:18.265 Disk 0 Windows XP default MBR code
20:08:18.265 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 49999 MB offset 63
20:08:18.281 Disk 0 Partition - 00 0F Extended LBA 188465 MB offset 102398310
20:08:18.296 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 188465 MB offset 102398373
20:08:18.312 Disk 0 scanning sectors +488376000
20:08:18.421 Disk 0 scanning C:\WINDOWS\system32\drivers
20:08:31.031 Service scanning
20:08:32.609 Service ASUSProcObsrv E:\I386\AsProcOb.sys **LOCKED** 21
20:08:44.421 Service sptd C:\WINDOWS\System32\Drivers\sptd.sys **LOCKED** 32
20:08:48.046 Modules scanning
20:08:56.281 Disk 0 trace - called modules:
20:08:56.312 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys sptd.sys pciide.sys PCIIDEX.SYS
20:08:56.328 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ad25ab8]
20:08:56.343 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000087[0x8ad59f18]
20:08:56.359 5 ACPI.sys[b9e54620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8ad81d98]
20:08:56.781 AVAST engine scan C:\WINDOWS
20:09:07.281 AVAST engine scan C:\WINDOWS\system32
20:11:58.750 AVAST engine scan C:\WINDOWS\system32\drivers
20:12:15.703 AVAST engine scan C:\Documents and Settings\Carolyn Blake
20:13:20.328 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Carolyn Blake\Desktop\MBR.dat"
20:13:20.343 The log file has been saved successfully to "C:\Documents and Settings\Carolyn Blake\Desktop\aswMBR.txt"


descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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Please disregard the previous asw scan, it was incomplete

Correct ASW scan log:

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-09 20:19:35
-----------------------------
20:19:35.265 OS Version: Windows 5.1.2600 Service Pack 3
20:19:35.265 Number of processors: 2 586 0x170A
20:19:35.265 ComputerName: PRISS UserName:
20:19:35.937 Initialize success
20:19:41.515 AVAST engine defs: 12050900
20:20:00.281 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
20:20:00.296 Disk 0 Vendor: ST9250315AS 0002SDM1 Size: 238475MB BusType: 3
20:20:00.312 Disk 0 MBR read successfully
20:20:00.328 Disk 0 MBR scan
20:20:00.359 Disk 0 Windows XP default MBR code
20:20:00.375 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 49999 MB offset 63
20:20:00.375 Disk 0 Partition - 00 0F Extended LBA 188465 MB offset 102398310
20:20:00.406 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 188465 MB offset 102398373
20:20:00.421 Disk 0 scanning sectors +488376000
20:20:00.531 Disk 0 scanning C:\WINDOWS\system32\drivers
20:20:16.953 Service scanning
20:20:18.500 Service ASUSProcObsrv E:\I386\AsProcOb.sys **LOCKED** 21
20:20:30.187 Service sptd C:\WINDOWS\System32\Drivers\sptd.sys **LOCKED** 32
20:20:33.750 Modules scanning
20:20:50.265 Disk 0 trace - called modules:
20:20:50.312 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys sptd.sys pciide.sys PCIIDEX.SYS
20:20:50.328 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ad25ab8]
20:20:50.343 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000087[0x8ad59f18]
20:20:50.359 5 ACPI.sys[b9e54620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8ad81d98]
20:20:50.812 AVAST engine scan C:\WINDOWS
20:21:03.484 AVAST engine scan C:\WINDOWS\system32
20:24:44.187 AVAST engine scan C:\WINDOWS\system32\drivers
20:25:08.171 AVAST engine scan C:\Documents and Settings\Carolyn Blake
20:49:00.265 AVAST engine scan C:\Documents and Settings\All Users
20:55:33.000 Scan finished successfully
20:57:01.453 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Carolyn Blake\Desktop\MBR.dat"
20:57:01.468 The log file has been saved successfully to "C:\Documents and Settings\Carolyn Blake\Desktop\aswMBR.txt"


descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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Your IP address is likely banned.

Call your ISP to get a new IP address assigned. This is best to be able to access Google again.

descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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Thank you Jay for all your help. I am in Turkey and things are difficult here for getting things like that accomplished. I am leaving in 3 weeks so my problem may be solved then. I have only had this IP address for 3 weeks, having picked up this new service then. I wonder if there could be someone on my network who is doing something to cause this. I deeply appreciate your help and how you stuck with me through this. If I have the same problem when I move to Romania, I will be back to address it again.

descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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It might have actually been malware. ComboFix reported deletions of two of the latest infections, reported in :

c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\Carolyn Blake\g2mdlhlpx.exe IDENTIFIED as Trojan:fake-GoToMeeting Application
c:\documents and settings\Carolyn Blake\new.txt
c:\windows\~INSX362.EXE Commonly a Trojan paired with redirect malware
c:\windows\system32\drivers\etc\hosts.ics Static HOSTS file (modified by malware)
c:\windows\system32\roboot.exe Possibly related to Trojan.ZeroAccess


EXPLAINED:

Google takes these actions prevent DDoS, which is Distributed Denial of Service. When it detects potential suspicious behavior from an IP address, the IP address is put on a temporary or permanent ban list.

Problem is, the malware you had, had the ability to control your computer and send anonymous requests to unknown/known servers, such as Google.

Only way to solve this issue the hard way is to remove the malware first, and then wait it out.

The easy way is to change your IP address after the malware is removed.


Just curious...run this scan real quick:


  1. Download Win32kDiag from any of the following locations and save it to your Desktop.

    • Download Win32kDiag (Win32kDiag.exe) - #1
    • Download Win32kDiag (Win32kDiag.exe) - #2
    • Download Win32kDiag (Win32kDiag.exe) - #3

  • Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  • When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  • Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
  • descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    Ok, I'm on it...back as soon as it's done. I just tried to use Google again and it instantly asked me for a captcha, because of "unusual activity," so I closed it and went back to bing. BRB...

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    Running from: C:\Documents and Settings\Carolyn Blake\Desktop\Win32kDiag.exe

    Log file at : C:\Documents and Settings\Carolyn Blake\Desktop\Win32kDiag.txt

    WARNING: Could not get backup privileges!

    Searching 'C:\WINDOWS'...





    Finished!

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    I just now filled out a form to join an online class...first time and only time, and I got this message (not from Google- I accessed the link from my email, and in Firefox)
    Security Image Verification

    We have received repeated subscriptions from your computer. To prevent automated signups we verify that it is a person signing up, and not an automated script.

    Type the characters below, exactly as shown, into the box provided without spaces. The letters are case sensitive.

    We monitor our system very closely to prevent the use of harmful programs to submit large numbers of signups, which may cause problems for other users, and generate undue Spam complaints.

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    Please open Notepad and enter in the following:
    @echo off
    echo DNS renewal >log.txt
    echo %date% >>log.txt
    ipconfig /flushdns >>log.txt
    pause
    ipconfig /release >>log.txt
    pause
    ipconfig /renew >>log.txt
    pause
    ipconfig /all >>log.txt
    pause
    start log.txt
    exit

    Then, click File > Save as...
    Save as dns.bat to your Desktop.
    Choose Save as type... All Files.
    Click Save.

    Then, exit Notepad.

    Double-click on dns.bat, and it will finish quickly and launch a log.

    Please post that in your next reply.

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    I had to "press any key" several times to get it to run, after the cmd window opened, but here it is.

    DNS renewal
    Thu 05/10/2012


    Windows IP Configuration



    Successfully flushed the DNS Resolver Cache.



    Windows IP Configuration



    No operation can be performed on Local Area Connection while it has its media disconnected.

    No operation can be performed on Local Area Connection 4 while it has its media disconnected.

    IP Address for adapter Wireless Network Connection has already been released.



    Windows IP Configuration



    No operation can be performed on Local Area Connection while it has its media disconnected.

    No operation can be performed on Local Area Connection 4 while it has its media disconnected.

    An error occurred while renewing interface Wireless Network Connection : The DHCP client has obtained an IP address that is already in use on the network. The local interface will be disabled until the DHCP client can obtain a new address.





    Windows IP Configuration



    Host Name . . . . . . . . . . . . : PRISS

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Hybrid

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Local Area Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller

    Physical Address. . . . . . . . . : 90-E6-BA-94-B4-30



    Ethernet adapter Local Area Connection 4:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : TAP-Win32 Adapter V9

    Physical Address. . . . . . . . . : 00-FF-E9-44-45-15



    Ethernet adapter Wireless Network Connection:



    Connection-specific DNS Suffix . :

    Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter

    Physical Address. . . . . . . . . : 00-25-D3-BF-53-68

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    IP Address. . . . . . . . . . . . : 0.0.0.0

    Subnet Mask . . . . . . . . . . . : 0.0.0.0

    Default Gateway . . . . . . . . . :

    DHCP Server . . . . . . . . . . . : 255.255.255.255

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    You were not connected to the network when these operations were run?

    Try the sign up process again for that one thing...

    Also, if you do connect to the network, re-run the batch file as above (purposely has the pauses to press any key). Goofy

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    I am not sure about this. I was online through my regular service. What could this mean?
    I have seen that "media disconnected" message many times during all these attempts to clean up my system. Yes I am online.

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    What current firewalls do you have? Do you have one on a router? One on the computer(s)?

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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    First, before I answer your question, what does "media disconnected" indicate is going on?

    I use the Windows XP native firewall, set to default. My router is an Airties RT-206v4...European I suppose, and its firewall is on, and this is the description:

    Firewall protects your computers and your network aganist harmful attacks from the Internet. Your modem's firewall has Stateful Packet Inspection (SPI) feature that will inspect every packet coming from the Internet to your modem and will not allow any that is not authorized to pass through. Using the Firewall menu, you can also define advanced rules to allow or prohibit local users in your network to access the Internet, to open certain ports that allow packets to reach applications running on local clients, and to forward all incoming traffic to a certain computer.

    descriptionSearching blocked by Google - Page 3 EmptyRe: Searching blocked by Google

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