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No internet through ethernet cable connection

2 posters

descriptionNo internet through ethernet cable connection  EmptyNo internet through ethernet cable connection

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I have been having issues getting a connection when hardwired to my network.

I have no problems connecting through the wireless connection.

When connecting using the ethernet cable I am able to:

Ping internet addresses
Trace RT through to the internet with a fixed ip adress
It shows connected, with limited access
Partly works with a static ip address

It will not let me pick a DHCP address

I have been using this computer, with this particular OS installed for over a year now, and suddenly been presented with these issues.

My Windows has come up as being not genuine, but this is false.
I have tried to a repair using the disc, but I am only presented with the option of a fresh install, whereas on previous occasions, I have seen an option to do a repair.

I have done full scans, using MBAM, SuperAntiSpyware. Spyware Blaster is up to date, and my Eset is fully up to date, with no infections shown after a scan.
I have even scanned using Sophos.

I know the issue is not hardware related, as I have loaded another disk on the same laptop, and with no issues.

I have also done a sfc scan, with no issues. I've renewed my ip address too, reset the router.

I'm stumped!

Any ideas?



descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Hi Voods,
Did you manage your Internet Protocol Version 4 (TCP/IPv4) in past ?

Regards,
Nazzgull

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Hi there

Yes I did, no issues

Regards

Dave

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Hi,
Did you know that you have to manually set IP Address on Computer with Internet Connection available, and 2nd computer which is connected to main need to be "Obtain IP address automatically". Everything else is fine, as I can read from post above.

Regards,
Nazzgull

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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I am aware of that..

But it is set up for DHCP address here.

All 4 of my other computers are set up exactly the same here, and with no issues whatsoever.

I can only think of a piece of software that maybe causing the problem, or possibly a rootkit? I can't visit all websites normally, I get redirected on some Google searches too, when the page actually loads. It doesn't happen every time though, (through wireless)

Can it be to do with my Windows OS showing as not genuine? Surely that couldn't terminate my internet access?

Regards
Dave

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Hi Dave,

  • Start > Run > CMD

IPCONFIG /ALL >C:\RESULT.TXT


  • Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

Regards

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Windows IP Configuration

Host Name . . . . . . . . . . . . : voodoo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller #2
Physical Address. . . . . . . . . : 00-21-70-DF-C5-9D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f06a:ca2b:3e7e:e139%45(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 1023418736
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-30-CD-0C-00-21-70-DF-C5-9D
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-CA-5D-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{483F3E33-C511-4DA6-8D30-A573F90C25E4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9FA3F7FB-F01F-46D4-BC03-7EE3AA56F4F9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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This looks like normal Log, I have only a little suggestion on a line
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller #2
Physical Address. . . . . . . . . : 00-21-70-DF-C5-9D
DHCP Enabled. . . . . . . . . . . : No


Download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Check the following options:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update

  • Press "Scan" button.
  • It will create a log (FSS.txt).
  • Please copy/paste the log to your reply.

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Farbar Service Scanner Version: 18-01-2012 01
Ran by voodoo (administrator) on 20-01-2012 at 11:42:06
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Everything looks fine. Okay, lets reset net log.

Go to Start > Run > CMD and type next commands, after each one press Enter.

  • netsh int ip reset reset.log
  • netsh winsock reset catalog

Please restart your computer and let me know if your problem is solved.

Regards,
Nazzgul

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Hi

This still hasn't foxed the issue.

When clicking the Network/internet access icon in the taskbar, it comes up with

No internet access
Unidentified Network

The exclamation mark is still over the network icon

Will it help if I give a report of some kind from another computer to compare the two?
I have a fresh install on another laptop of the same OS

I know a fresh install would be the easiest option, but, it's taken time to get my laptop setup exactly how I want it.

Regards

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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It's normally to see Unidentified Network, I had same with my LAN connectivity with Windows XP. But that thing with No Internet Access is our main problem.

Would you mind to turn router off from power, turn off modem, and unplug all cables, turn off all your PCs, and wait about 5 minutes before plugging all again. Disable connections before last step.

It might be a router issue or cable maybe, lets begin from that. Because it looks like you don't have software problem.

descriptionNo internet through ethernet cable connection  EmptyMore info included

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Hi there

I have done all that, still to no avail. It's as if no connection what so ever can be detected, through the ethernet.
The troubleshooter doesn't detect any problem either.

It has to be something on my disk, because when I put a different disk in on this same laptop, there is no issue what so ever. I orginally thought my network adapter may be faulty.

Regards

Edit: Now, I have no connection, not even limited connection as previously, at the start of my dilemma!

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Okay.
Please do ipconfig command from post above again, and post me resuts.

Regards

descriptionNo internet through ethernet cable connection  EmptyRe: No internet through ethernet cable connection

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Windows IP Configuration

Host Name . . . . . . . . . . . . : voodoo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller #2
Physical Address. . . . . . . . . : 00-21-70-DF-C5-9D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f06a:ca2b:3e7e:e139%44(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.225.57(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 1023418736
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-30-CD-0C-00-21-70-DF-C5-9D
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-CA-5D-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5f6:bcfc:b65d:dd90%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 January 2012 13:20:22
Lease Expires . . . . . . . . . . : 22 January 2012 13:20:22
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184557372
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-30-CD-0C-00-21-70-DF-C5-9D
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9FA3F7FB-F01F-46D4-BC03-7EE3AA56F4F9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3887:5e0:3f57:fef8(Preferred)
Link-local IPv6 Address . . . . . : fe80::3887:5e0:3f57:fef8%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{483F3E33-C511-4DA6-8D30-A573F90C25E4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

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