Hi Dely,
it seems your hyperlinks are not working correctly, since you did not tell us what your email program is I want to point you to a link on how to fix hyperlinks in outlook: http://www.timeatlas.com/5_minute_tips/annoyances/outlook_hyperlinks_fail_to_work
Or take a look at this one: http://email.about.com/od/outlooktips/qt/et_fix_links.htm
well, enjoy and let us know if this fixes your probllems