I cannot shut down or restart the computer. I'm also unable to use internet explorer in safe mode. The virus will not allow me to update malwarebytes. Thanks in advance. (4 posts)
OTL Extras logfile created on: 8/25/2011 12:24:55 AM - Run 1
OTL by OldTimer - Version 3.2.26.5 Folder = C:\Documents and Settings\Wayne\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1022.98 Mb Total Physical Memory | 485.87 Mb Available Physical Memory | 47.50% Memory free
2.41 Gb Paging File | 1.63 Gb Available in Paging File | 67.66% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 145.49 Gb Total Space | 121.74 Gb Free Space | 83.67% Space Free | Partition Type: NTFS
Computer Name: ROSE | User Name: Wayne | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.exe [@ = exefile] -- Reg Error: Key error. File not found
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DoNotAllowExceptions" = 1
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"9789:TCP" = 9789:TCP:*:Enabled:BitComet 9789 TCP
"9789:UDP" = 9789:UDP:*:Enabled:BitComet 9789 UDP
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0
"C:\Program Files\utorrent\utorrent.exe" = C:\Program Files\utorrent\utorrent.exe:*:Enabled:µTorrent -- ()
"C:\Program Files\BitTorrent\bittorrent.exe" = C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent
"C:\Program Files\BitTorrent_DNA\dna.exe" = C:\Program Files\BitTorrent_DNA\dna.exe:*:Enabled:DNA
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00020409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Standard
"{06E73C0B-7DE7-4F41-860B-587033B75BD9}" = iPod Updater 2004-11-15
"{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}" = Symantec KB-DocID:2003093015493306
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{3248F0A8-6813-11D6-A77B-00B0D0150100}" = J2SE Runtime Environment 5.0 Update 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}" = Adobe® Photoshop® Album Starter Edition 3.0
"{55BF0E5F-EA8E-4C13-A8B4-9E4857F5A2DE}" = QuickTime
"{56F3E1FF-54FE-4384-A153-6CCABA097814}" = Creative MediaSource
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.1
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{764C0C8F-B1B1-49BF-AEDC-4E48E857A667}" = Lexmark Fax Solutions
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet!
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}" = Musicmatch® Jukebox
"{90300409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Media Content
"{90AF0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office PowerPoint Viewer 2003
"{91130409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Small Business
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}" = Apple Software Update
"{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures
"{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}" = Intel(R) PROSet
"{AC76BA86-7AD7-1033-7B44-A70000000000}" = Adobe Reader 7.0
"{AF19F291-F22F-4798-9662-525305AE9E48}" = WordPerfect Office 12
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B4B5AD48-8D34-41D3-BD8A-8A10BD9BDED3}_is1" = Spy Sweeper
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{B7E5DBE0-B15B-4AEC-8E3B-700A91A5173C}" = PHStat2
"{BE20E2F5-1903-4AAE-B1AF-2046E586C925}" = iTunes
"{C9618743-1A5C-461E-91C4-E013A3D70F3C}" = Adobe® Photoshop® Album Starter Edition 3.0.1
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}" = Jasc Paint Shop Photo Album
"{CEB481CC-F57C-4397-81A0-DADD22257047}" = Sound Blaster Live! 24-bit
"{D1696920-9794-4BBC-8A30-7A88763DE5A2}" = ABBYY FineReader 5.0 Sprint Plus
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"Ad-Aware SE Personal" = Ad-Aware SE Personal
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"AdobeESD" = Adobe Download Manager 2.0 (Remove Only)
"BitLord" = BitLord 1.1
"CCleaner" = CCleaner (remove only)
"CleanUp!" = CleanUp!
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"DVD Shrink_is1" = DVD Shrink 3.2
"ewidoantispyware4" = ewido anti-spyware 4.0
"F5 Networks Client Components" = BIG-IP Edge Client Components (All Users)
"HijackThis" = HijackThis 1.99.1
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie8" = Windows Internet Explorer 8
"InstallShield_{06E73C0B-7DE7-4F41-860B-587033B75BD9}" = iPod Updater 2004-11-15
"InstallShield_{764C0C8F-B1B1-49BF-AEDC-4E48E857A667}" = Lexmark Fax Solutions
"InstallShield_{B7E5DBE0-B15B-4AEC-8E3B-700A91A5173C}" = PHStat2
"InstallShield_{BE20E2F5-1903-4AAE-B1AF-2046E586C925}" = iTunes
"Intel(R) 537EP V9x DF PCI Modem" = Intel(R) 537EP V9x DF PCI Modem
"Lexmark 5200 Series" = Lexmark 5200 Series
"Lexmark X74-X75" = Lexmark X74-X75
"LiveUpdate" = LiveUpdate 3.0 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MinitabDeinstKeySV" = Minitab Student Release 12
"MSC" = McAfee SecurityCenter
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA" = NVIDIA Windows 2000/XP Display Drivers
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"QM for Windows (Version 2)" = QM for Windows (Version 2)
"RealPlayer 6.0" = RealPlayer
"SpywareBlaster_is1" = SpywareBlaster v3.5.1
"StreetPlugin" = Learn2 Player (Uninstall Only)
"ViewpointMediaPlayer" = Viewpoint Media Player
"Vodei Multimedia Processor" = Vodei Multimedia Processor 2.00
"WGA" = Windows Genuine Advantage Validation Tool
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinRAR archiver" = WinRAR archiver
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Toolbar" = Yahoo! Toolbar
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/24/2011 4:25:15 PM | Computer Name = ROSE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Standard -- Error 1706. No valid source
could be found for product Microsoft Office 2000 Standard. The Windows installer
cannot continue.
Error - 8/24/2011 6:59:03 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2260 (0x8d4) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\WINDOWS\SYSTEM32\occache.dll
by C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe 4(0)(0) 4(0)(0) 7200(0)(0)
7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:02:51 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 5464 (0x1558) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(109)(0) 4(109)(0) 7200(47)(0) 7595(47)(0)
7005(31)(0) 7004(31)(0) 5006(31)(0) 5004(31)(0)
Error - 8/24/2011 7:06:32 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 4928 (0x1340) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(15)(0) 4(15)(0) 7200(15)(0) 7595(15)(0) 7005(15)(0)
7004(15)(0) 5006(15)(0) 5004(15)(0)
Error - 8/24/2011 7:10:12 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3412 (0xd54) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:13:53 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2316 (0x90c) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:17:34 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 1632 (0x660) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 11:06:18 PM | Computer Name = ROSE | Source = Application Hang | ID = 1002
Description = Hanging application qttask.exe, version 0.0.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/24/2011 11:06:18 PM | Computer Name = ROSE | Source = Application Hang | ID = 1002
Description = Hanging application qttask.exe, version 0.0.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/24/2011 11:06:19 PM | Computer Name = ROSE | Source = SpySweeper.exe | ID = 0
Description =
[ System Events ]
Error - 8/24/2011 7:15:53 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:19:34 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:21:44 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:23:54 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:26:04 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:28:15 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 11:05:22 PM | Computer Name = ROSE | Source = Dhcp | ID = 1002
Description = The IP address lease 68.10.252.72 for the Network Card with network
address 0015A30CC0F9 has been denied by the DHCP server 192.168.100.1 (The DHCP
Server sent a DHCPNACK message).
Error - 8/24/2011 11:05:43 PM | Computer Name = ROSE | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.100.2 on
the Network Card with network address 0015A30CC0F9.
Error - 8/24/2011 11:05:51 PM | Computer Name = ROSE | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the LiveUpdate Notice Service
service to connect.
Error - 8/24/2011 11:51:00 PM | Computer Name = ROSE | Source = Schedule | ID = 7901
Description = The At24.job command failed to start due to the following error: %%2147942402
< End of report >
OTL Extras logfile created on: 8/25/2011 12:24:55 AM - Run 1
OTL by OldTimer - Version 3.2.26.5 Folder = C:\Documents and Settings\Wayne\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1022.98 Mb Total Physical Memory | 485.87 Mb Available Physical Memory | 47.50% Memory free
2.41 Gb Paging File | 1.63 Gb Available in Paging File | 67.66% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 145.49 Gb Total Space | 121.74 Gb Free Space | 83.67% Space Free | Partition Type: NTFS
Computer Name: ROSE | User Name: Wayne | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
[HKEY_CURRENT_USER\SOFTWARE\Classes\
.exe [@ = exefile] -- Reg Error: Key error. File not found
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DoNotAllowExceptions" = 1
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"9789:TCP" = 9789:TCP:*:Enabled:BitComet 9789 TCP
"9789:UDP" = 9789:UDP:*:Enabled:BitComet 9789 UDP
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0
"C:\Program Files\utorrent\utorrent.exe" = C:\Program Files\utorrent\utorrent.exe:*:Enabled:µTorrent -- ()
"C:\Program Files\BitTorrent\bittorrent.exe" = C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent
"C:\Program Files\BitTorrent_DNA\dna.exe" = C:\Program Files\BitTorrent_DNA\dna.exe:*:Enabled:DNA
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00020409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Standard
"{06E73C0B-7DE7-4F41-860B-587033B75BD9}" = iPod Updater 2004-11-15
"{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}" = Symantec KB-DocID:2003093015493306
"{09DA4F91-2A09-4232-AB8C-6BC740096DE3}" = Sonic Update Manager
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Dell Media Experience
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{3248F0A8-6813-11D6-A77B-00B0D0150100}" = J2SE Runtime Environment 5.0 Update 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}" = Banctec Service Agreement
"{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}" = Adobe® Photoshop® Album Starter Edition 3.0
"{55BF0E5F-EA8E-4C13-A8B4-9E4857F5A2DE}" = QuickTime
"{56F3E1FF-54FE-4384-A153-6CCABA097814}" = Creative MediaSource
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD 5.1
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{764C0C8F-B1B1-49BF-AEDC-4E48E857A667}" = Lexmark Fax Solutions
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7A3F0566-5E05-4919-9C98-456F6B5CF831}" = Get High Speed Internet!
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{81A34902-9D0B-4920-A25C-4CDC5D14B328}" = Jasc Paint Shop Pro 8 Dell Edition
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}" = Musicmatch® Jukebox
"{90300409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Media Content
"{90AF0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office PowerPoint Viewer 2003
"{91130409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Small Business
"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!
"{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}" = Apple Software Update
"{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures
"{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}" = Intel(R) PROSet
"{AC76BA86-7AD7-1033-7B44-A70000000000}" = Adobe Reader 7.0
"{AF19F291-F22F-4798-9662-525305AE9E48}" = WordPerfect Office 12
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B4B5AD48-8D34-41D3-BD8A-8A10BD9BDED3}_is1" = Spy Sweeper
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{B7E5DBE0-B15B-4AEC-8E3B-700A91A5173C}" = PHStat2
"{BE20E2F5-1903-4AAE-B1AF-2046E586C925}" = iTunes
"{C9618743-1A5C-461E-91C4-E013A3D70F3C}" = Adobe® Photoshop® Album Starter Edition 3.0.1
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}" = Jasc Paint Shop Photo Album
"{CEB481CC-F57C-4397-81A0-DADD22257047}" = Sound Blaster Live! 24-bit
"{D1696920-9794-4BBC-8A30-7A88763DE5A2}" = ABBYY FineReader 5.0 Sprint Plus
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"Ad-Aware SE Personal" = Ad-Aware SE Personal
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"AdobeESD" = Adobe Download Manager 2.0 (Remove Only)
"BitLord" = BitLord 1.1
"CCleaner" = CCleaner (remove only)
"CleanUp!" = CleanUp!
"Dell Digital Jukebox Driver" = Dell Digital Jukebox Driver
"DVD Shrink_is1" = DVD Shrink 3.2
"ewidoantispyware4" = ewido anti-spyware 4.0
"F5 Networks Client Components" = BIG-IP Edge Client Components (All Users)
"HijackThis" = HijackThis 1.99.1
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie8" = Windows Internet Explorer 8
"InstallShield_{06E73C0B-7DE7-4F41-860B-587033B75BD9}" = iPod Updater 2004-11-15
"InstallShield_{764C0C8F-B1B1-49BF-AEDC-4E48E857A667}" = Lexmark Fax Solutions
"InstallShield_{B7E5DBE0-B15B-4AEC-8E3B-700A91A5173C}" = PHStat2
"InstallShield_{BE20E2F5-1903-4AAE-B1AF-2046E586C925}" = iTunes
"Intel(R) 537EP V9x DF PCI Modem" = Intel(R) 537EP V9x DF PCI Modem
"Lexmark 5200 Series" = Lexmark 5200 Series
"Lexmark X74-X75" = Lexmark X74-X75
"LiveUpdate" = LiveUpdate 3.0 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MinitabDeinstKeySV" = Minitab Student Release 12
"MSC" = McAfee SecurityCenter
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA" = NVIDIA Windows 2000/XP Display Drivers
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"QM for Windows (Version 2)" = QM for Windows (Version 2)
"RealPlayer 6.0" = RealPlayer
"SpywareBlaster_is1" = SpywareBlaster v3.5.1
"StreetPlugin" = Learn2 Player (Uninstall Only)
"ViewpointMediaPlayer" = Viewpoint Media Player
"Vodei Multimedia Processor" = Vodei Multimedia Processor 2.00
"WGA" = Windows Genuine Advantage Validation Tool
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinRAR archiver" = WinRAR archiver
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Toolbar" = Yahoo! Toolbar
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/24/2011 4:25:15 PM | Computer Name = ROSE | Source = MsiInstaller | ID = 11706
Description = Product: Microsoft Office 2000 Standard -- Error 1706. No valid source
could be found for product Microsoft Office 2000 Standard. The Windows installer
cannot continue.
Error - 8/24/2011 6:59:03 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2260 (0x8d4) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\WINDOWS\SYSTEM32\occache.dll
by C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe 4(0)(0) 4(0)(0) 7200(0)(0)
7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:02:51 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 5464 (0x1558) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(109)(0) 4(109)(0) 7200(47)(0) 7595(47)(0)
7005(31)(0) 7004(31)(0) 5006(31)(0) 5004(31)(0)
Error - 8/24/2011 7:06:32 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 4928 (0x1340) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(15)(0) 4(15)(0) 7200(15)(0) 7595(15)(0) 7005(15)(0)
7004(15)(0) 5006(15)(0) 5004(15)(0)
Error - 8/24/2011 7:10:12 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3412 (0xd54) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:13:53 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2316 (0x90c) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 7:17:34 PM | Computer Name = ROSE | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 1632 (0x660) Thread address : 0x7C90E514 Thread message : Build VSCORE.14.2.0.835
/ 5400.1158 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\VirusScan\McVsMap.exe
by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)
7004(0)(0) 5006(0)(0) 5004(0)(0)
Error - 8/24/2011 11:06:18 PM | Computer Name = ROSE | Source = Application Hang | ID = 1002
Description = Hanging application qttask.exe, version 0.0.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/24/2011 11:06:18 PM | Computer Name = ROSE | Source = Application Hang | ID = 1002
Description = Hanging application qttask.exe, version 0.0.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 8/24/2011 11:06:19 PM | Computer Name = ROSE | Source = SpySweeper.exe | ID = 0
Description =
[ System Events ]
Error - 8/24/2011 7:15:53 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:19:34 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:21:44 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:23:54 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:26:04 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 7:28:15 PM | Computer Name = ROSE | Source = DCOM | ID = 10010
Description = The server {44603E4D-56AE-4C42-ABE4-EC155FE8F1CD} did not register
with DCOM within the required timeout.
Error - 8/24/2011 11:05:22 PM | Computer Name = ROSE | Source = Dhcp | ID = 1002
Description = The IP address lease 68.10.252.72 for the Network Card with network
address 0015A30CC0F9 has been denied by the DHCP server 192.168.100.1 (The DHCP
Server sent a DHCPNACK message).
Error - 8/24/2011 11:05:43 PM | Computer Name = ROSE | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.100.2 on
the Network Card with network address 0015A30CC0F9.
Error - 8/24/2011 11:05:51 PM | Computer Name = ROSE | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the LiveUpdate Notice Service
service to connect.
Error - 8/24/2011 11:51:00 PM | Computer Name = ROSE | Source = Schedule | ID = 7901
Description = The At24.job command failed to start due to the following error: %%2147942402
< End of report >