Trojan.keylogger.

Not 2 days after I cleaned my computer I clicked on a link to read an article on news and I get this trojan.keylogger again. Since I have had this before I knew how to get as much info to you as possible. I had to go into Safe Mode and run Rkill.exe in order to run malware. Then ran superantispyware, tdskiller and tried to run OTL but it still does not work. All reports are below.

Malware (could not update at the time, but did do another search with malware updated and it found nothing.. the log below is the one I did when I initially had a problem):

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6926

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

6/27/2011 3:20:23 PM
mbam-log-2011-06-27 (15-20-23).txt

Scan type: Quick scan
Objects scanned: 171490
Time elapsed: 3 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\8762042 (Trojan.ExeShell.Gen) -> Value: 8762042 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Debbie\Local Settings\Application Data\yvj.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Debbie\Local Settings\Application Data\yvj.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Debbie\Local Settings\Application Data\yvj.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Debbie\local settings\application data\yvj.exe (Trojan.ExeShell.Gen) -> Quarantined and deleted successfully.


Superantispyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/28/2011 at 09:34 AM

Application Version : 4.50.1002

Core Rules Database Version : 7341
Trace Rules Database Version: 5153

Scan type : Quick Scan
Total Scan Time : 00:16:07

Memory items scanned : 641
Memory threats detected : 0
Registry items scanned : 2080
Registry threats detected : 0
File items scanned : 11081
File threats detected : 13

Adware.Tracking Cookie
C:\Documents and Settings\Debbie\Cookies\debbie@ar.atwola[2].txt
C:\Documents and Settings\Debbie\Cookies\debbie@at.atwola[2].txt
C:\Documents and Settings\Debbie\Cookies\debbie@advertising[2].txt
C:\Documents and Settings\Debbie\Cookies\debbie@tacoda.at.atwola[3].txt
C:\Documents and Settings\Debbie\Cookies\debbie@atdmt[1].txt
C:\Documents and Settings\Debbie\Cookies\debbie@atwola[1].txt
C:\Documents and Settings\Debbie\Cookies\debbie@driverfinderpro[2].txt
C:\Documents and Settings\Debbie\Cookies\debbie@cgi-bin[2].txt
C:\Documents and Settings\Debbie\Cookies\debbie@r1-ads.ace.advertising[3].txt
C:\Documents and Settings\Debbie\Cookies\debbie@doubleclick[1].txt
kona.kontera.com [ C:\Documents and Settings\Debbie\Application Data\Macromedia\Flash Player\#SharedObjects\44JCA48V ]
media1.break.com [ C:\Documents and Settings\Debbie\Application Data\Macromedia\Flash Player\#SharedObjects\44JCA48V ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Debbie\Application Data\Macromedia\Flash Player\#SharedObjects\44JCA48V ]

TDSKiller reported nothing


Thanks guys.

Hello.

Download OTL by OldTimer to your Desktop.

• Close all windows and double click OTL.exe
  
• Click Run Scan and let the program run uninterrupted
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

OTL will not run.. it says EOleSys Error and it says it's not registered or something. It has been doing this for a while now.

Hello.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run.
  
• When complete, two logs will open. Save both of the report to your Desktop.
  
• Copy and paste BOTH LOGS back here, use more than one post if needed.
  

DDS Text:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_26
Run by Debbie at 9:57:20 on 2011-07-05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1005 [GMT -4:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehSched.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Launch2020\Launch2020.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
c:\program files\20-20 technologies\2020designv81\mswin\60\design.exe
C:\PROGRAM FILES\20-20 TECHNOLOGIES\2020DESIGNV81\MSWIN\60\TTSecurityManager.EXE
C:\Program Files\Intuit\QuickBooks 2009\qbw32.exe
C:\PROGRA~1\Intuit\QUICKB~3\QBDBMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = Aol.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = localhost;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\prxtbFre0.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Yahooo Search Protection: {25bc7718-0bfa-40ea-b381-4b2d9732d686} - c:\program files\yahoo!\search protection\ysp.dll
BHO: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: GOM Player + Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\prxtbFre0.dll
TB: GOM Player + Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10l_Plugin.exe -update plugin
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk - c:\program files\launch2020\Launch2020.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - c:\program files\yahoo!\search protection\ysp.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://intuit.webex.com/client/T26L/webex/ieatgpc.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{052B93D7-7E3C-4ACC-8F0B-EEEB58A0D2F3} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{6381626D-9D81-4721-B1AC-A0D5AFA2A4BF} : DhcpNameServer = 192.168.1.1 71.242.0.12
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\debbie\application data\mozilla\firefox\profiles\2jrzubqj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - aol.com
FF - plugin: c:\documents and settings\debbie\application data\mozilla\firefox\profiles\2jrzubqj.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\debbie\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\debbie\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\debbie\local settings\application data\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\debbie\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
.
---- FIREFOX POLICIES ----
user_pref(security.warn_viewing_mixed,false);
user_pref(security.warn_viewing_mixed.show_once,false);
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
user_pref(security.warn_submit_insecure,false);
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-6-23 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-6-23 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-6-23 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-6-22 66616]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-5 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-5 135664]
S3 NDISKIO;NDISKIO;\??\c:\docume~1\debbie\locals~1\temp\00001389.nmc\nse\bin\ndiskio.sys --> c:\docume~1\debbie\locals~1\temp\00001389.nmc\nse\bin\ndiskio.sys [?]
S3 NdisWDM;Dynex Wireless G USB Network Adapter Service;c:\windows\system32\drivers\NdisWDM.sys [2009-3-2 198144]
.
=============== Created Last 30 ================
.
2011-07-01 14:31:00 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-07-01 14:28:16 16619296 ----a-w- c:\program files\jre-6u26-windows-i586.exe
2011-06-30 17:53:52 98816 ----a-w- c:\windows\sed.exe
2011-06-30 17:53:52 518144 ----a-w- c:\windows\SWREG.exe
2011-06-30 17:53:52 256000 ----a-w- c:\windows\PEV.exe
2011-06-30 17:53:52 208896 ----a-w- c:\windows\MBR.exe
2011-06-30 17:29:34 -------- d-----w- C:\MGtools
2011-06-28 13:12:44 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-24 21:00:41 -------- d-----w- c:\documents and settings\debbie\application data\DriverFinder
2011-06-24 20:51:55 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-24 20:51:55 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-06-24 17:24:59 -------- d-----w- C:\commy1347c
2011-06-23 15:40:24 -------- d-----w- c:\documents and settings\all users\application data\Avira
2011-06-23 14:48:52 -------- d-----w- C:\commy29179c
2011-06-22 19:55:36 656896 ----a-w- c:\program files\MicrosoftFixit50525.msi
2011-06-22 19:19:32 -------- d-----w- C:\commy28688c
2011-06-22 19:14:40 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-06-22 15:07:44 -------- d-----w- C:\commy9885c
2011-06-22 15:01:57 -------- d-----w- C:\commy15756c
2011-06-21 16:49:01 -------- d-----w- C:\commy16880c
2011-06-21 16:47:25 -------- d-----w- C:\commy
2011-06-21 13:54:49 -------- d-sha-r- C:\cmdcons
2011-06-17 13:19:00 -------- d-----w- c:\documents and settings\debbie\application data\SUPERAntiSpyware.com
2011-06-17 13:08:13 -------- d-----w- C:\found.000
2011-06-16 20:22:52 180224 --sha-r- c:\windows\system32\usrvoica9.dll
2011-06-14 18:30:32 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-06-14 18:30:21 852480 ------w- c:\windows\system32\dllcache\vgx.dll
.
==================== Find3M ====================
.
2011-07-01 14:30:50 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-23 15:37:34 52676424 ----a-w- c:\program files\avira_antivir_personal_en.exe
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 14:47:19 81920 ----a-w- c:\windows\system32\ieencode.dll
2011-04-25 14:47:19 667136 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 14:47:19 61952 ----a-w- c:\windows\system32\tdc.ocx
2011-04-25 12:56:44 369664 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-20 17:13:39 4236872 ----a-w- c:\program files\veetle-0.9.18.exe
2011-04-19 16:11:19 12580112 ----a-w- c:\program files\Firefox Setup 4.0.exe
2011-04-13 14:38:28 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-04-13 14:13:46 1025 ----a-w- c:\windows\system32\sysprs7.dll
2011-04-11 18:20:14 7734208 ----a-w- c:\program files\mbam-setup-1.50.1.1100.exe
2011-02-17 16:29:17 4727808 ----a-w- c:\program files\Works632_en-US.msi
2011-02-07 15:44:41 2933084 ----a-w- c:\program files\AdolixSplitMergePDFSetup.exe
2011-02-04 16:52:42 113284440 ----a-w- c:\program files\601_b021_multilanguage.exe
2010-12-14 19:39:15 6875336 ----a-w- c:\program files\GOMPLAYERENSETUP.EXE
2010-12-14 19:28:40 395640 ----a-w- c:\program files\utorrent.exe
2010-12-14 19:05:02 2652884 ----a-w- c:\program files\ac3filter_1_62b.exe
2010-12-14 18:51:25 903520 ----a-w- c:\program files\DivXInstaller.exe
2010-12-13 21:04:26 652794 ----a-w- c:\program files\XviD-1.2.2-07062009.exe
2010-10-18 13:52:18 6153352 ----a-w- c:\program files\mbam-setup-1.46.exe
2010-10-18 13:43:31 5053024 ----a-w- c:\program files\jZipV1.exe
2010-10-18 13:41:20 16262472 ----a-w- c:\program files\winzip145.exe
2010-10-15 18:40:24 10840577 ----a-w- c:\program files\iVolume3Win.exe
2010-09-25 20:27:00 2022008 ----a-w- c:\program files\tinyzip.exe
2010-07-08 19:40:45 3249480 ----a-w- c:\program files\UnityWebPlayer.exe
2010-06-16 20:32:37 1704744 ----a-w- c:\program files\SkypeSetup.exe
2010-06-11 15:31:52 7302104 ----a-w- c:\program files\Install_AIM.exe
2010-05-21 18:46:45 60348824 ----a-w- c:\program files\MFPS_Setup.EXE
2010-05-21 18:30:31 62869323 ----a-w- c:\program files\FPVUpdater.EXE
2010-04-22 13:04:28 121864 ----a-w- c:\program files\g2m_download.exe
2010-03-05 13:27:37 569520 ----a-w- c:\program files\GoogleEarthPluginSetup.exe
2010-01-13 14:42:59 15639552 ----a-w- c:\program files\DwfViewerSetup.msi
2009-12-08 16:53:17 714528 ----a-w- c:\program files\xpiinstall.exe
2009-08-21 19:48:41 77976864 ----a-w- c:\program files\iTunesSetup.exe
2009-08-13 17:20:26 16070968 ----a-w- c:\program files\gimp-2.6.6-i686-setup.exe
2009-08-05 14:11:16 8050536 ----a-w- c:\program files\Firefox Setup 3.5.2.exe
2009-07-09 14:47:39 6224944 ----a-w- c:\program files\pkr80018en.EXE
2009-06-10 13:56:14 1878888 ----a-w- c:\program files\install_flash_player.exe
2009-05-21 18:46:16 13714760 ----a-w- c:\program files\winzip121.exe
2009-04-29 17:35:05 43083040 ----a-w- c:\program files\AdbeRdr910_en_US_Std.exe
2009-04-03 16:19:17 559184 ----a-w- c:\program files\Setup_QuickBooksPremier2009.exe
.
============= FINISH: 10:03:12.88 ===============

DDS Attachment:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 11/10/2006 1:16:20 PM
System Uptime: 7/1/2011 10:00:29 AM (96 hours ago)
.
Motherboard: Dell Inc. | | 0WG864
Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz | Microprocessor | 1861/1066mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 293 GiB total, 215.015 GiB free.
D: is CDROM (UDF)
E: is FIXED (FAT32) - 153 GiB total, 130.039 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 6/21/2011 12:49:16 PM - System Checkpoint
RP2: 6/22/2011 3:13:58 PM - Avira AntiVir Personal - 6/22/2011 15:13
RP3: 6/22/2011 3:56:18 PM - Installed Microsoft Fix it 50525
RP4: 6/22/2011 3:57:26 PM - Installed Microsoft Fix it 50525
RP5: 6/22/2011 3:59:34 PM - Installed Microsoft Fix it 50525
RP6: 6/22/2011 4:07:17 PM - Avira AntiVir Personal - 6/22/2011 16:07
RP7: 6/23/2011 5:18:38 PM - System Checkpoint
RP8: 6/24/2011 5:28:35 PM - System Checkpoint
RP9: 6/25/2011 5:48:31 PM - System Checkpoint
RP10: 6/26/2011 6:48:33 PM - System Checkpoint
RP11: 6/27/2011 7:37:25 PM - System Checkpoint
RP12: 6/28/2011 8:07:22 PM - System Checkpoint
RP13: 6/29/2011 8:16:25 PM - System Checkpoint
RP14: 6/30/2011 8:23:47 PM - System Checkpoint
RP15: 7/1/2011 6:00:15 AM - Software Distribution Service 3.0
RP16: 7/1/2011 9:50:17 AM - Removed Java(TM) 6 Update 20
RP17: 7/1/2011 10:30:45 AM - Installed Java(TM) 6 Update 26
RP18: 7/2/2011 11:04:44 AM - System Checkpoint
RP19: 7/3/2011 12:04:47 PM - System Checkpoint
RP20: 7/4/2011 1:04:51 PM - System Checkpoint
.
==== Installed Programs ======================
.
20-20 Design Version 9.0
20-20 Version 8.1
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player
Adolix Split and Merge PDF v2.1
AIM 7
AIM Search
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASIO4ALL
Ask Toolbar
Autodesk Design Review 2010
Avira AntiVir Personal - Free Antivirus
Banctec Service Agreement
BlackBerry Desktop Software 6.0.1
Bonjour
BufferChm
Client Activator 2.0 - English (6)
Client Activator 2.0 - English (All)
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Dell CinePlayer
Dell Driver Reset Tool
Dell System Restore
DeskPins (remove only)
Destinations
DeviceManagementQFolder
Digital Content Portal
Digital Line Detect
dj_taplugin
dj6940
Documentation & Support Launcher
Download Updater (AOL LLC)
Dynex Wireless G USB Network Adapter Setup
eHarbor Integration
eSupportQFolder
File Type Assistant
Freecorder Toolbar
Freecorder Toolbar 3.02 Application
FUJIFILM MyFinePix Studio 1.1
Games, Music, & Photos Launcher
Garmin Communicator Plugin
Garmin USB Drivers
GemMaster Mystic
GIMP 2.6.8
GOM Encoder
GOM Player
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB835221
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Deskjet 6900 series
hp deskjet 940c series (Remove only)
HP Extended Capabilities 6.0
HP Imaging Device Functions 6.0
HP Photosmart Essential
HP Software Update
HP Solution Center and Imaging Support Tools 6.0
hpf_ProductContext
HPProductAssistant
ImageMixer VCD/DVD2 for OLYMPUS
Intel(R) Matrix Storage Manager
Intel(R) PRO Network Connections
Intel(R) Quick Resume Technology Drivers
Intel® Viiv™ Software
Internet Service Offers Launcher
iTunes
iVolume 3.6
Java Auto Updater
Java(TM) 6 Update 26
jZip
Launch2020
Logitech Desktop Messenger
Logitech SetPoint
LP6940_Help
LP6940Trb
Malwarebytes' Anti-Malware version 1.51.0.1200
MarketResearch
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works 6-9 Converter
Microsoft WSE 3.0 Runtime
Microsoft XML Parser
Modem Helper
Mozilla Firefox 5.0 (x86 en-US)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB973685)
NetWaiting
NVIDIA Drivers
OLYMPUS Master
Otto
PEM Software Systems, Inc
PoiZone
QuickBooks
QuickBooks Premier: Contractor Edition 2009
QuickBooks Pro 2007
QuickBooks Product Listing Service
QuickTime
Readme
RealPlayer
Roxio DLA
Roxio Express Labeler
Roxio MyDVD Plus
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2497640)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2530548)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sentinel Protection Installer 7.6.3
Skype Toolbars
Skype™ 5.0
SolutionCenter
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Spelling Dictionaries Support For Adobe Reader 9
Status
SUPERAntiSpyware
SupportSoft Assisted Service
Toxic Biohazard
TrayApp
Unity Web Player
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
Update Rollup 2 for Windows XP Media Center Edition 2005
Visual Studio 2005 Tools for Office Second Edition Runtime
WebEx
WebFldrs XP
WebReg
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
ZIP Reader 8.00.0018
.
==== Event Viewer Messages From Past Week ========
.
6/30/2011 9:10:48 AM, error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists.
6/30/2011 3:13:07 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s).
6/30/2011 3:13:07 PM, error: Service Control Manager [7034] - The Media Center Scheduler Service service terminated unexpectedly. It has done this 1 time(s).
6/30/2011 3:13:07 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
6/30/2011 3:13:07 PM, error: Service Control Manager [7031] - The Media Center Extender Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
6/30/2011 3:13:07 PM, error: Service Control Manager [7031] - The COM+ System Application service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
6/30/2011 3:13:07 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
6/30/2011 3:13:05 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
6/30/2011 3:13:04 PM, error: Service Control Manager [7034] - The Distributed Transaction Coordinator service terminated unexpectedly. It has done this 1 time(s).
6/30/2011 3:13:04 PM, error: Service Control Manager [7031] - The Media Center Receiver Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
6/30/2011 12:33:59 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer DINASLAPTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{052B93D7-7E3C-4A. The master browser is stopping or an election is being forced.
6/30/2011 11:00:58 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service QBFCService with arguments "" in order to run the server: {E2F551B5-D7E4-351C-A975-2E8EEE4D1917}
6/30/2011 1:46:33 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service YahooAUService with arguments "" in order to run the server: {90AFF435-B544-4F94-A0C2-CC020EACA4E3}
6/29/2011 9:12:51 AM, error: Service Control Manager [7023] - The SAP Agent service terminated with the following error: The system cannot find the file specified.
6/28/2011 2:17:26 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer D53WYH91 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{052B93D7-7E3C-4ACC-. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================

Hello.

• Download combofix from here
  Link 1
  
  1. If you are using Firefox, make sure that your download settings are as follows:
  
  * Tools->Options->Main tab
  * Set to "Always ask me where to Save the files".
  
  2. During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  3. It is important you rename Combofix during the download, but not after.
  4. Please do not rename Combofix to other names, but only to the one indicated.
  5. Close any open browsers.
  6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  
  
• We need to disable your local AV (Anti-virus) before running Combofix.
  
• See HERE for how to disable your AV.
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.