The log shows that your AV; "AV: Norton Internet Security *Disabled/Outdated" is disabled and out-of-date. Please enable this and get it updated.Download
OTL to your desktop.
* Open
OTL* Copy and Paste the following text in the codebox into the
Custom Scans/Fixes window.
Code:
:OTL
uInternet Settings,ProxyServer = http=127.0.0.1:6092
uURLSearchHooks: H - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
FF - Ext: XULRunner: {57DDC497-AE35-4B5F-85D7-5ACDC971B3EC} - C:\Users\Clark\AppData\Local\{57DDC497-AE35-4B5F-85D7-5ACDC971B3EC}
:COMMANDS
[resethosts]
[purity]
[emptytemp]
[start explorer]
* Click
Run Fix* OTLI2 may ask to reboot the machine. Please do so if asked.
* Click
OK* A report will open.
Copy and Paste that report in your next reply.
****************************************************************
Please read here for more information about
WildTangent. Your choice if you want to remove it or not.
If you choose to follow my advice, please follow these instructions.
Go to
Start > Control Panel > Add/Remove Programs and remove the following programs.
•
WildTangent Web Driveror anything related to WildTangent.
*******************************************************
Update Your Java (JRE)
Old versions of Java have vulnerabilities that malware can use to infect your system.First
Verify your Java VersionIf there are any other version(s) installed then update now.
Get the new version (if needed)If your version is out of date install the newest version of the
Sun Java Runtime Environment.
Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Be sure to close ALL open web browsers before starting the installation.Remove any old versions
1. Download
JavaRa and unzip the file to your
Desktop.2. Open
JavaRA.exe and choose
Remove Older Versions3. Once complete exit
JavaRA.Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to
Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for
Java Quick Starter. Click
OK and
reboot your computer.
******************************************************
Download
ComboFix by sUBs from one of the below links. Be sure to save it to the
Desktop.link # 1Link # 2If you are using Firefox, make sure that your download settings are as follows:
* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".
Close any open web browsers (Firefox, Internet Explorer, etc) before starting
ComboFix.Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click
this link to see a list of security programs that should be disabled and how to disable them.
Right-click
combofix.exe and select
Run as Administrator and follow the prompts.
When finished,
ComboFix will produce a log for you.
Post the
ComboFix login your next reply.
NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.Remember to re-enable your
anti-virus and
anti-spyware protection when
ComboFix is complete.