Hello :) And a little problem!

First of all, thank you all for the service you offer. It's wonderful.

Second, little thing. I had a problem and I was following the step you said to (OTL, aswMBR, etc.). The problem is that OTL is taking me.. hours.
Is that possible?
It's going from like two hours, and it stucks on a "Manual file Scan - Looking in Folder C:\Users\User\AppData\Local\Application Data\Application Data\Application Data\etc.".
It is checking these files for hours, I don't know if it's normal. I restarted it once, but nothing changed.

Thank you anyway

Hi and welcome to GeekPolice!

If you have any problems go ahead and post in the forum below with a description of the problem and what you've done and one of the staff will be able to help you.

http://www.GeekPolice.net/f11-virus-spyware-malware-removal

Hey, Welcome to GeekPolice.net!!

Glad to be GeekPolice.net!