I have become very frustrated. My new Dell laptop was running nicely then all of a sudden it loses a CODEC? Really? Aliens abducted it I think. I fought with it. Then I sat as both the Dell AND Microsoft technicians took remote access of my computer and did the exact same things I did with the same results. The Windows Media Player will play but will not emit sound. iTunes will not play at all. However, RealPlayer does and YouTube gets sound very nicely so there are no device errors. All drivers are up-to-date. I have tried isolating the applications running in the background to see if any of those are interferring and even with everything turned off, they still do not run properly. The Microsoft tech installed a CODEC pack to no avail. I have reinstalled iTunes.
I hope someone out there has encountered this problem before and knows exactly how to fix this! I do not want to send the computer back. It takes forever to get one back!
I hope someone out there has encountered this problem before and knows exactly how to fix this! I do not want to send the computer back. It takes forever to get one back!