Hello, this is Terry from Casa Grande, AZ. When I lived in Illinois I did IT work for 23 years. Started out as a Cobol Progammer, then systems analyst, and then IT operations manager. After being on call 24/7 for several years I went back into programming. Then for a few years I supported sales force automation systems and communications servers which support 400+ remote users around the country. My job was downsized in 2006 and I moved to Arizona. I am now a computer tech at an elementary school district in rural Arizona. Even with proxy servers, filters, and Symantec Enpoint Protection - the teachers still receive malware. I know how to use Malwarebytes and I usually can find malware using a command prompt and editing the registry - I would like to know how to use combofix and OTL. I can manually eliminate many malware infections, but I have found some malware to be immune to my manual procedures.