Hello.
Go to Start > Control Panel > Add/Remove Programs and remove the following programs.
Updating Java:
Then download and install Adobe Reader X
Download and install VLC Player 1.1.5
When installing, it will ask if you want to uninstall the old version first before it can install the new version, so please select yes and allow it to install.
How is the machine running now?
Go to Start > Control Panel > Add/Remove Programs and remove the following programs.
Adobe Reader 9.3.2
Java(TM) 6 Update 20
Java(TM) SE Development Kit 6 Update 20
Updating Java:
- Download the latest version of Java SE Runtime Environment (JRE) 6 Update 23.
- Click the "Download JRE" button to the right.
- In the Window that opens, select your platform, check the "agree" box, and click Continue.
- Click on the link to download Windows Offline Installation and save to your desktop.
- Close any programs you may have running - especially your web browser.
- Then from your desktop double-click on jre-6u23-windows-i586.exe that you downloaded to install the newest version.
Then download and install Adobe Reader X
Download and install VLC Player 1.1.5
When installing, it will ask if you want to uninstall the old version first before it can install the new version, so please select yes and allow it to install.
How is the machine running now?