I have a program that keeps popping up on my computer warning me to buy it called Security Tool. I have tried removing it with several programs but once they download nothing happens. I am running Windows 7 and currently have my computer in safe mode with networking(only because a program called spydoctor recommended me to) I have tried following your instructions and tried to download OTL but it won't let me and keeps saying I can't download it from a temporary folder. I am not really computer literate but I can work things out for myself sometimes which is how I've navigated to this site. Can anyone help please?