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fatal error code stop :c000021a, 0xc0000034

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descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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Hello,

Since I can't get to my desktop, I ran MBRCheck.exe on the Reatogo desktop. This is what I got:

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: (build 2600)
Logical Drives Mask: 0x0080001f

Kernel Drivers (total 80):
0x80400000 \i386\system32\ntoskrnl.exe
0x80615000 \i386\system32\halaacpi.dll
0xF7987000 \i386\system32\KDCOM.DLL
0xF7897000 \i386\system32\BOOTVID.dll
0xF73EC000 setupdd.sys
0xF7A4F000 \i386\system32\drivers\SPDDLANG.SYS
0xF73DB000 pci.sys
0xF73AD000 acpi.sys
0xF7989000 \i386\system32\drivers\WMILIB.SYS
0xF7487000 isapnp.sys
0xF7A50000 \i386\system32\drivers\OPRGHDLR.SYS
0xF7497000 ohci1394.sys
0xF74A7000 \i386\system32\drivers\1394BUS.SYS
0xF7A51000 pciide.sys
0xF7707000 \i386\system32\drivers\PCIIDEX.SYS
0xF74B7000 mountmgr.sys
0xF7370000 ftdisk.sys
0xF7717000 partmgr.sys
0xF771F000 fdc.sys
0xF7993000 dmload.sys
0xF734A000 dmio.sys
0xF74E7000 \i386\system32\drivers\CLASSPNP.SYS
0xF7727000 usbehci.sys
0xF72F0000 \i386\system32\drivers\USBPORT.SYS
0xF7737000 usbuhci.sys
0xF7507000 usbhub.sys
0xF7997000 \i386\system32\drivers\USBD.SYS
0xF773F000 usbccgp.sys
0xF789F000 hidusb.sys
0xF7747000 \i386\system32\drivers\HIDPARSE.SYS
0xF7517000 \i386\system32\drivers\HIDCLASS.SYS
0xF78A7000 kbdhid.sys
0xF7757000 kbdclass.sys
0xF775F000 mouclass.sys
0xF78AB000 mouhid.sys
0xF72D8000 SCSIPORT.SYS
0xF72C0000 atapi.sys
0xF78C7000 VMSCSI.SY_
0xF77BF000 VIAPDSK.SY_
0xF7193000 viamraid.SY_
0xF614C000 dmboot.sys
0xF7817000 flpydisk.sys
0xF720B000 cdrom.sys
0xF71FB000 disk.sys
0xF6135000 ksecdd.sys
0xF6112000 fastfat.sys
0xF6085000 ntfs.sys
0xF71EB000 cdfs.sys
0xF6058000 ndis.sys
0xF603D000 mup.sys
0xF7AE1000 \SystemRoot\System32\drivers\audstub.sys
0xF799F000 \SystemRoot\System32\Drivers\RootMdm.sys
0xF5EBC000 \SystemRoot\System32\Drivers\Modem.SYS
0xF79A3000 \SystemRoot\System32\DRIVERS\swenum.sys
0xF5E21000 \SystemRoot\System32\DRIVERS\ks.sys
0xF797B000 \SystemRoot\system32\drivers\ramdriv.sys
0xF784F000 \SystemRoot\System32\drivers\vga.sys
0xBAFEC000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0xBAFBB000 \SystemRoot\System32\Drivers\Udfs.SYS
0xF6019000 \SystemRoot\System32\DRIVERS\rasacd.sys
0xF7AFA000 \SystemRoot\System32\Drivers\Null.SYS
0xF7877000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF7887000 \SystemRoot\System32\Drivers\Msfs.SYS
0xBAFA8000 \SystemRoot\System32\drivers\ipsec.sys
0xF79A7000 \SystemRoot\System32\Drivers\Beep.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xF5ED4000 \SystemRoot\System32\watchdog.sys
0xF5FCC000 \SystemRoot\System32\drivers\Dxapi.sys
0xBF9C1000 \SystemRoot\System32\drivers\dxg.sys
0xF7B4C000 \SystemRoot\System32\drivers\dxgthk.sys
0xBFF50000 \SystemRoot\System32\framebuf.dll
0xF76C7000 \SystemRoot\system32\DRIVERS\netbios.sys
0xF5EE4000 \SystemRoot\system32\DRIVERS\TDI.SYS
0xBAAB4000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xBAA45000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xBA9ED000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xBA9CB000 \SystemRoot\system32\drivers\afd.sys
0xBA9A3000 \SystemRoot\system32\DRIVERS\netbt.sys
0xF7777000 \SystemRoot\System32\drivers\usbstor.sys
0x7C900000 \I386\SYSTEM32\NTDLL.DLL

Processes (total 14):
0 System Idle Process
4 System
208 X:\I386\SYSTEM32\CSRSS.EXE
268 X:\I386\SYSTEM32\SERVICES.EXE
280 X:\I386\SYSTEM32\LSASS.EXE
380 X:\I386\SYSTEM32\REATOGOLOGON.EXE
408 X:\I386\SYSTEM32\SVCHOST.EXE
480 X:\I386\SYSTEM32\SVCHOST.EXE
1492 X:\I386\SYSTEM32\SVCHOST.EXE
1664 X:\I386\SYSTEM32\SVCHOST.EXE
1792 X:\PROGRAMS\wbload\wbload.exe
1920 X:\I386\SYSTEM32\SVCHOST.EXE
1972 X:\I386\EXPLORER.EXE
660 \Device\RAMDriv\Documents and Settings\Default User\Desktop\MBRCheck.exe

\\.\B: --> error 1
\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`03ec1000 (NTFS)

PhysicalDrive0 Model Number: WDCWD1600JS-75NCB3, Rev: 10.02E04

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 Dell MBR code detected
SHA1: 57BDF501CE769EF2720C705B6C71C893DA31574E


Done!

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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Hello.

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.

Please try Combofix now.

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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I'm sorry. I guess I didn't explain my problem well...

There is currently no way for me to get to a windows desktop.
None of the three versions of "safe mode" helps.
The computer always stops with:

fatal error code stop :c000021a, 0xc0000034

The only way I have been able to get any access to my system is by using your Reatogo desktop booted from a CD.

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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Hello?

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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Hello.
Sorry, I was away this weekend.

Please download BlueScreenVew.
http://www.nirsoft.net/utils/bluescreenview.zip

Download and extract the program.
Highlight the latest dump, and press the Save button on the top toolbar, it will attempt to save a text log.
Copy and paste that log in your next post.

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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hmmmmm....
obviously the problem I am currently having is not from the stated crash time of May....

==================================================
Dump File : Mini050410-01.dmp
Crash Time : 5/4/2010 5:10:34 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe5813000
Parameter 2 : 0x00000000
Parameter 3 : 0x8062f342
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+158342
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\MiniDump\Mini050410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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Is that the latest dump in the list? check the dates on them, see if there is anything for recently.

descriptionfatal error code stop :c000021a, 0xc0000034 - Page 2 EmptyRe: fatal error code stop :c000021a, 0xc0000034

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