Hi,
Please run
OTL.exe.
- Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
:OTL
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [] File not found
O4 - HKCU..\Run: [uPc+nXMHRhfngcvgJsiv] C:\Users\Jessica.Burch\AppData\Local\Temp\o6wjhsuz.dll ()
O4 - HKCU..\Run: [uPc+nXMHRhfngpdYJsiv] C:\Users\Jessica.Burch\AppData\Local\Temp\fsgo8hck.dll ()
O4 - HKCU..\Run: [uPc+nXMHRhfngqUaXms] C:\Users\Jessica.Burch\AppData\Local\Temp\lp5xw.dll ()
O20 - HKCU Winlogon: Shell - (C:\Users\Jessica.Burch\AppData\Roaming\hotfix.exe) - C:\Users\Jessica.Burch\AppData\Roaming\hotfix.exe File not found
[2010/10/23 19:53:51 | 000,000,006 | ---- | M] () -- C:\Users\Jessica.Burch\AppData\Roaming\start
[2010/10/23 19:52:27 | 000,000,006 | ---- | M] () -- C:\Users\Jessica.Burch\AppData\Roaming\completescan
[2010/10/23 19:45:54 | 000,000,010 | ---- | M] () -- C:\Users\Jessica.Burch\AppData\Roaming\install
:commands
[emptytemp]
- Return to OTL.exe, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.
- Click the red Run Fix button.
- A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
- Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose
Yes.============
Please download Malwarebytes Anti-Malware from
Here.
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
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I'm livin' life in the fast lane.